Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - product statutory

FAQs

My BUSY software version seems outdated. How do I update to the latest release?

If you want to update BUSY version please follow these steps:
Step 1: Take the latest backup of your data
Step 2: Then open your BUSY
Step 3: After that click on check BUSY updates option
Step 4: Then click on download updates after that two setup will be downloaded at desktop or the path you specified to download the setup
Step 5: After that go to the desktop and install both setup in same drive where is your BUSY is installed
Step 6: Now your BUSY version is successfully updated

The update I tried to install failed. How can I troubleshoot this?

If you are getting stuck or facing any error while installing BUSY updates,make sure these points
1.Check BUSY release you are trying to install is properly installed
2.Make sure BUSY and BUSY agent appication is closed in backend or check in task manager
3.If still show any error,you can restart your system and then again try installing release updates
4.Also you can check antivrus or firewall in your system,exclude BUSY and its BUSYwin folder from the antivrus and then check
5.Also make sure the update of BUSY you are trying install in drive have free space

How do I migrate or upgrade my data from an older software version?

To migrate or upgrade your data from an older software version, you can follow these steps:
1. Take a backup of your existing data in the older software version.
2. Install the new software version on your system.
3. Open the new software version and locate the data migration or upgrade option.
4. Follow the prompts or instructions provided to migrate or upgrade your data.
5. Ensure that all your data, including financial records, invoices, and other important information, is successfully transferred to the new software version.

What are the new features introduced in the latest release of BUSY?

To check new updates available in new release you will be provided with a release guide in which you can check latest feature and changes made in new release. To check release guide:
Step 1: Lauch BUSY and click on Check BUSY updates option
Step 2: It will show the latest release available, you can download the release setup from this option
Step 3: With the download option you will find What's New button
Step 4: Click on what's new, it will enroute you to release guide, where you can check updates

What is the requirement to update the latest version of BUSY?

To update BUSY to the latest version, the basic requirement is a renewed BLS. If the BLS is expired, updating BUSY will not be possible. Follow these steps for the update:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select check BUSY updates.
Step 3: Then click on download update option.
Step 4: Then close all tab of BUSY and install the 2 setups product release and statutory update setup in the same drive where BUSY is installed.
Step 5: Reopen BUSY after installation complete.

What are the new features in latest BUSY release?

To check new updates available in new release you will be provided with a release guide in which you can check latest feature and changes made in new release. To check release guide:
Step 1: Lauch BUSY and click on Check BUSY updates option
Step 2: It will show the latest release available, you can download the release setup from this option
Step 3: With the download option you will find What's New button
Step 4: Click on what's new, it will enroute you to release guide, where you can check updates

How can I check and update my BUSY to ensure I am seeing the correct information in my BUSY?

You can update your BUSY but you need to follow some steps:To update BUSY you need to follow some steps:
Step 1: Take backup of your data.
Step 2: Go to Company Menu and click on Check BUSY Updates option and download setup for Product and statutory Upate and also can download only one full setup
Step 3: Now give path for setup that will be downloaded on the given path of location in system and then Install the setup on same location where existing BUSY is install.

How can I update to the latest release/version of BUSY?

To update to the latest release/version of BUSY, you can follow these steps:
Step 1: Open BUSY on your computer.
Step 2: Go to the Check for Updates option.
Step 3: You will get two options for download a full setup for the latest version or product updates and statutory updates for updating the BUSY version.
Step 4: Choose the option as per your requirement. Specify the path for download setup where you want to download and click on 'Download Updates.'
Step 5: Then, install the setup where BUSY is already installed.

How can i upgrade BUSY in latest version?

If you want to upgrade BUSY in latest version please follow given below steps:
Step 1: Take a backup of your data
Step 2: Open your BUSY software
Step 3: Then click on check BUSY updates
Step 4: Then click on download updates button
Step 5: Afterwards exit your BUSY
Step 6: In your desktop window you will see two setup named product and stat release
Step 7: Install both release in same drive where is your BUSY is installed
Step 8: Now your BUSY is successfully upgraded to the latest version

Why am I receiving a warning repeatedly about update BUSY?

It shows prompt for update your BUSY and you can follow some steps to update your BUSY: 
Step 1: Take backup of your data.
Step 2: Go to Company Menu and click on Check BUSY Updates option and download setup for Product and statutory Upate and also can download only one full setup
Step 3: Now give path for setup that will be downloaded on the given path of location in system and then Install the setup on same location where existing BUSY is install.