Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - product statutory

FAQs

How do I download the latest update of BUSY?

If You want to upgrade to the latest version of BUSY Follow These Steps: 
1.Open BUSY.
2.Then Click On Check BUSY Updates in the Menu List.
3.Then Click on Download Updates Option.
4.Two Setups downloded on your desktop.
5.Install Both One By one in the drive BUSY alredy installed.
6.You Can Also Download the Latest Setup From busy.in
7.Then Install on that drive BUSY alredy installed

I don't want certain new features or options you've added recently. How can I revert back?

Unfortunately, it is not possible to revert to previous versions of the software or remove new features or options. But if you have backup of your data before updating data to new release, you can reinstall your old releaseafter removing new release and take backup or if it is optional feature, you can disable it.. However, you can provide feedback to the development team regarding changes and suggest improvements for future updates.

How frequently are software updates and patches released? When will I receive the next update?

Software updates and patches for BUSY are released 
periodically it is important to always install current and latest release for the smooth running of software
these update are released to address bug fixes, introduce new features, and improve overall performance
If you want to check when the next update will come then you need to check check BUSY updates tab in BUSY if there is any update it will be visible to you

How frequently are software updates provided? Is it free or paid?

With a BLS (Business License Subscription), you gain the invaluable advantage of receiving timely updates for all products. This subscription ensures that you stay up-to-date with the latest releases, enhancements, and improvements across the board. Whether it's software updates, product enhancements, or new features, your BLS Subscription guarantees that you have access to the most current and relevant information, helping you to make informed decisions and maximize the value of your investment.

How frequently are software updates released for BUSY?

Software updates and patches for BUSY are released 
periodically it is important to always install current and latest release for the smooth running of software
these update are released to address bug fixes, introduce new features, and improve overall performance
If you want to check when the next update will come then you need to check check BUSY updates tab in BUSY if there is any update it will be visible to you

How to update BUSY to latest software.

Steps to follow to update BUSY release.
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select check BUSY update option.
Step 3: Download the setup file for the update, After downloading run the setup file to install the updates.
Step 4: Setup file should be installed in the same drive where BUSY is installed.
Step 5: Make sure BUSY is closed while installtion.

How can I revert to the old version if I face issues with the BUSY update?What is the best way to reach BUSY support for queries?

If you want to go back to the old version of BUSY, you have to uninstall the current version from the control panel and install the older version setup if you have it. However, we do not recommend rolling back to the previous version.
If need any assistance you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Are upgrades and new features added regularly?

Yes, new features and updates are added regularly, allowing you to use the latest and updated features in BUSY. These updates ensure smooth operation in BUSY. You can install them by following these steps:
1. Go to the Company tab and click on Check BUSY Updates.
2. Click on Download Updates.
3. Close BUSY and any other related applications.
4. Run the downloaded setup and install it in the same drive where BUSY is installed.

How can I update BUSY software?

For update BUSY software take latest backup of data and follow the below steps:
Step 1: Open BUSY software and go in company menu
Step 2: Go to check BUSY updates then click on download product updates and download statutory updates
Step 3: Now click on download updates and download both setup
Step 4: Close BUSY and other BUSY related software like BUSY agent
Step 5: Install setup on same loacation on which location BUSY install

I am confused about where certain information is appearing in my reports after the latest update. Is there any documentation that outlines the changes to report formatting and layouts?

If you want to read the documentation provided in BUSY after the latest update of BUSY please follow these steps:
Step 1: Open your BUSY
Step 2: Then click on check BUSY updates option
Step 3: After that click on what's new
Step 4: After that you can read the documentation of updated version of BUSY
Step 5: You can also read this documentation from our official website www.busy.in