Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - product statutory

FAQs

I upgraded to the latest version of BUSY and barcode features seem to be different what changed?

If you found any changes related to barcode feature after upgrade the latest version of BUSY, then you can check the check the newly changes in product release by follow these steps:
Step 1: Login the company in BUSY
Step 2: Go to help menu then click on what's new option
Step 3: Click on BUSY 21, a document in PDF will appear where you can check the changes exist in particular releases.

What is the current latest version available and what new features does it have?

You can check the latest version of BUSY by selecting Check BUSY Updates from the Company and Help menu. If there is an update available, you can download and install it. 
You can also find out what new features are added in the latest version by selecting What’s new from the Help menu. This will open a PDF file where you can see the changes in the new version.

Can I update BUSY Accounting Software without downloading the full setup?

Yes, you can update BUSY without downloading the full setup by using these steps:
Step 1: Open BUSY and click on check BUSY updates option under the company menu.
Step 2: Tick on download product and statutory updates then specify the download path and click on download updates button.
Step 3: After downloading close BUSY and run the setups one by one and install in the same drive where it is already installed.

Are there any common errors or issues I should be aware of when trying to update BUSY?

Yes, there can be common errors or issues when trying to update BUSY. You can check the following options to ensure update BUSY without any errors:
Step 1: Check the path where in installed and ensure that the updates are also installed in the same path
Step 2: When install updates run setup as administrator
Step 3: Check you have enough space in drive .

What is the current latest release of BUSY, and how can I upgrade to it?

You can check the current latest release of BUSY, you can follow these steps: 
Step 1: Open BUSY on your computer.
Step 2: Go to the Check for Updates option.
Step 3: You can check the latest release of BUSY.
Step 3: Specify the path for download setup where you want to download and click on 'Download Updates.'
Step 5: Then, install the setup where BUSY is already installed.

What are the latest features added in new version of BUSY?

To check the latest featured added to new version of BUSY, follow these steps:
Step 1: Open BUSY software and then Go to Company menu.
Step 2: Choose the check BUSY updates
Step 3: To explore the latest features in the new release, simply click on the What's New button available in both the Product Updates and Statutory Updates boxes. This will provide you with detailed information about the updated features.

How do I update to the latest version of the software?

To update the latest version of BUSY, follow these steps:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select check BUSY updates.
Step 3: Then click on download update option.
Step 4: Then close all tab of BUSY and install the 2 setups product release and statutory update setup in the same drive where BUSY is installed.
Step 5: Reopen BUSY after installation complete.

What is the significance of having versions and in BUSY?

Having versions 8.2 and 9.1 in BUSY is significant because it allows users to access different features and improvements. Upgrading from version 8.2 to version 9.1 provides users with the direct GSTR-1 upload feature, which enables them to upload GSTR-1 directly from the software. Additionally, using the latest version helps users avoid errors and stay up to date with changes in the government portal related to GST.

I am getting errors while using BUSY after updating to the latest version. Could it be because of bugs?Should I upgrade to the latest BUSY release to fix errors and bugs? What is the procedure?

Steps to update BUSY to the latest release:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select check BUSY updates.
Step 3: Then click on download update option.
Step 4: Then close all tab of BUSY and install the 2 setups product release and statutory update setup in the same drive where BUSY is installed.
Step 5: Reopen BUSY after installtion complete.

Do I need to take any precautions before installing updates?

Yes you can take some precautions mentioned below before updating BUSY
Step 1 : First make sure to take your BUSY backup before updating BUSY
Step 2 : Make sure to close BUSY and BUSY agent while installing BUSY update
Step 3 : Make sure to check BUSY installed drive as have to install update in same drive otherwise BUSY will show error