Frequently Asked
Questions

Q: What precautions should i take before installing release setups in BUSY?

The things to keep in mind before installing release setups in BUSY are: 1.Take the latest backup of your data before updating BUSY release. 2.All the BUSY instance along with BUSY agent and dongle server must be close before installing release setup. 3.BUSY release setups must be install in same drive and folder in which BUSY exists.

Q: Why am I unable to see certain columns like HSN codes in my reports after upgrading to the latest BUSY version?

It is possible that the columns like HSN codes were not included in the report format. you need to confirm HSN code column or any other column which are not available in BUSY Standard report. so you can add HSN Code or any other columns as you required in report Custom Columns.

Q: How frequently does BUSY provide software updates?Can I edit the distance later if entered incorrectly during e-way bill generation?

BUSY provides software updates periodically, but the frequency of updates may vary. yes you can edit the distance if entered incorrectly during e-way bill generation. For change distance follow these steps: 1. open voucher and save 2. when you save voucher transport window open automatic 3. In transport window you can mention distance according to your need

Q: What is the latest utility version that is compatible with the newest software release?

for update BUSY Letest relese see the following Step Step 1: Disiable Antivirus and restart your System Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin. Step 2: Go to download Seaction Step 3: Click on Download BUSY 21 Letest Release. Step 4: After downloading, run the setup file on your existing BUSY installation path

Q: What are the latest updates and new features in the newest version of BUSY?

To know more about the latest enhancements and features in BUSY, please follow these steps: 1. Navigate to the Help menu. 2. Select What's New Help content 3. Download the document and view it. 4. Alternatively, you can visit the official BUSY website at www.busy.in and check 5. Or contact the Support team at 8282828282 for more information.

Q: How do I update to the newest software release? What is the process?

For update BUSY Latest release see the following Step: Step 1: Disiable Antivirus and restart your System Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin. Step 2: Go to download Seaction Step 3: Click on Download BUSY 21 Letest Release. Step 4: After downloading, run the setup file on your existing BUSY installation path

Q: What are the minimum system requirements to run the latest version of BUSY?

Here are the minimum system requirements to run the latest version of BUSY. 1. The system should have a minimum of 4 GB of RAM. 2. Sufficient space should be available on the hard disk. 3. The operating system should be the latest version of Windows. 4. A Good Antivirus should be installed.

Q: What is the procedure to update my release in BUSY?

Please follow below steps to update BUSY release. Step 1: Open BUSY and click the check BUSY update. Step 2: Click on Download Updates Step 3: Close BUSY and Run downloaded setup where you have installed the BUSY. Step 4: When both setup of update has been installed successfully then open BUSY and check updated release.

Q: Auth toke erroe rel 6.6

for resolve Auth token error see the following steps Step 1: Disiable Antivirus and restart your System Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin. Step 2: Go to download Seaction Step 3: Click on Download BUSY 21 Letest Release. Step 4: After downloading, run the setup file on your existing BUSY installation path

Q: I renewed my BLX license but now need to update the software. How do I get the update that was emailed to me installed on Anirx?

to renew BLS See the following steps: Step 1: Right-click the BUSY Icon See the shortcut properties. Step 2: Copy the license file that you received in your email. Step 3: Then Open BUSY go to Company Ment and select Check BUSY Updates Step 4: Download the update file and install it in the BUSYwin folder.

Find Solutions to Common Issues Related to installation - product statutory

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What precautions should i take before installing release setups in BUSY?

The things to keep in mind before installing release setups in BUSY are:
1.Take the latest backup of your data before updating BUSY release.
2.All the BUSY instance along with BUSY agent and dongle server must be close before installing release setup.
3.BUSY release setups must be install in same drive and folder in which BUSY exists.

Why am I unable to see certain columns like HSN codes in my reports after upgrading to the latest BUSY version?

It is possible that the columns like HSN codes were not included in the report format. 
 you need to confirm HSN code column or any other column which are not available in BUSY Standard report. so you can add HSN Code or any other columns as you required in report Custom Columns.

How frequently does BUSY provide software updates?Can I edit the distance later if entered incorrectly during e-way bill generation?

BUSY provides software updates periodically, but the frequency of updates may vary.
yes you can edit the distance if entered incorrectly during e-way bill generation.
For change distance follow these steps:
1. open voucher and save 
2. when you save voucher transport window open automatic
3. In transport window you can mention distance according to your need

What is the latest utility version that is compatible with the newest software release?

for update BUSY Letest relese see the following Step
Step 1: Disiable Antivirus and restart your System
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path

What are the latest updates and new features in the newest version of BUSY?

To know more about the latest enhancements and features in BUSY, please follow these steps:
1. Navigate to the Help menu.
2. Select What's New Help content
3. Download the document and view it.
4. Alternatively, you can visit the official BUSY website at www.busy.in and check
5. Or contact the Support team at 8282828282 for more information.

How do I update to the newest software release? What is the process?

For update BUSY Latest release see the following Step:
Step 1: Disiable Antivirus and restart your System
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path

What are the minimum system requirements to run the latest version of BUSY?

Here are the minimum system requirements to run the latest version of BUSY.
 1. The system should have a minimum of 4 GB of RAM.
 2. Sufficient space should be available on the hard disk.
 3. The operating system should be the latest version of Windows.
 4. A Good Antivirus should be installed.

What is the procedure to update my release in BUSY?

Please follow below steps to update BUSY release. 
Step 1: Open BUSY and click the check BUSY update.
Step 2: Click on Download Updates
Step 3: Close BUSY and Run downloaded setup where you have installed the BUSY.
Step 4: When both setup of update has been installed successfully then open BUSY and check updated release.

Auth toke erroe rel 6.6

for resolve Auth token error see the following steps
Step 1: Disiable Antivirus and restart your System
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path

I renewed my BLX license but now need to update the software. How do I get the update that was emailed to me installed on Anirx?

to renew BLS See the following steps:
Step 1: Right-click the BUSY Icon See the shortcut properties.
Step 2: Copy the license file that you received in your email.
Step 3: Then Open BUSY go to Company Ment and select Check BUSY Updates
Step 4: Download the update file and install it in the BUSYwin folder.

Frequently AskedQuestions