Frequently Asked
Questions

Q: I need to update to the latest version of BUSY but I'm unable to do so. What should I do?

If you are encountering issues while attempting to install the latest software version also you need to ensure about correct steps, you need to follow below steps: Step 1: First, make sure that the file is fully downloaded. Sometimes, it may not download correctly for various reasons (internet connectivity issue or setup removed by antivirus). Step 2 :If you are downloading a partial update file, ensure that both files (BUSY Product update & Statutory update) are installed in the BUSYwin folder. In some cases, if the original BUSYwin program is missing, you may need to download and install the full setup. Step 3:Uninstall and reinstall BUSY: If all else fails, you can try uninstalling the current version of BUSY and then reinstalling the latest version from the official website.

Q: I'm using version of BUSY but am still having issues with report generation. Are there any known bugs?

To check the latest featured added to new version of BUSY, follow these steps: Step 1: Open BUSY software and then Go to Company menu. Step 2: Choose the check BUSY updates Step 3: To explore the latest features in the new release, simply click on the What's New button available in both the Product Updates and Statutory Updates boxes. This will provide you with detailed information about the updated features. To update the BUSY, follow these steps: Step 1: Take a latest backup of the data. Step 2: Go to company menu and select check BUSY updates. Step 3: Then click on download update option. Step 4: Then close all tab of BUSY and install the 2 setups product release and statutory update setup in the same drive where BUSY is installed. Step 5: Reopen BUSY after installtion complete.

Q: How to install BUSY updates in multi-user network environment?

If you are using BUSY in a multi-user network environment, then you need to update the BUSY release on the server and client systems individually. The process to Update BUSY Release is mentioned below: Step 1: Open the BUSY application Step 2: Click on Company menu then select the Check BUSY update option from it Step 3: Now specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path. Step 4: Afterward, go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed. Step 5: After the installation, your BUSY software will be updated. Note: Take latest backup of your all data before upgrading.

Q: How can I update my BUSY to comply with the e-invoicing system requirements?

You can update your BUSY with e invoicing system requirements by following below steps: Step 1: Take backup of your company under below steps: .Close your company .Select backup data option .Then select company .Mention username and password . Define the folder path where you want to take backup of the company Step 2: As in open company section you will found the option of Check BUSY update. Step 3: Click on Check BUSY updates. Step 4: Download updates. Step 5: Close BUSY Acounting Software. Step 6: Then you will get two setup as Product update and Statutory Update setup. Step 7: Install setup in same location where your BUSY is installed. Step 8: Make sure every process which related to BUSY, is not running in task manager.

Q: What is the support and maintenance policy for BUSY?How do I download the latest software updates?

The support and maintenance policy for BUSY includes providing assistance for technical issues and regular updates to improve functionality and address bugs with active BUSY license subscription. To update BUSY to latest release , you can follow the below steps: Step 1: Open BUSY then in company menu go to check BUSY upates Step 2: You will find the latest Rel and stat rel mention path and download Step 3: After dowload close BUSY and check path where BUSY in already installed Step 4: You will find two setup for release and stat release install then setups is the same path as BUSY installed By following these steps you will be able to update your BUSY software

Q: How can we ensure compatibility of versions on the server and client systems?

To ensure the compatibility of BUSY version on server and client system, you need to check that BUSY on both server and client system should be update and run on same release. To update BUSY release, follow these steps: Step 1: Take the latest backup of your data. Step 1: Open the BUSY application Step 2: Click on Company menu then select the Check BUSY update option. Step 3: Specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path. Step 4: Go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed. Step 5: After the installation, your BUSY software will be updated.

Q: How can I update latest release in BUSY?

To update latest release in BUSY follow below steps: Step 1: Go to the company menu and select check BUSY updates submenu Step 2: Then you will see latest Release available and then click on download update option for downloading the same. Step 3: After downloading, you will find two setup files of the latest release on your desktop and Please ensure all other instances are closed before proceeding. Step 4: Now right click on BUSY icon and then select properties option and check installed directory of BUSY Step 5: Then double tap on setup one by one and install both in same directory where BUSY is already installed and after completing the process you will receive a confirmation message and then you can get benefits of latest update

Q: I have downloaded the BUSY update but am unsure how to install it. What steps should I follow?

To install the BUSY update, follow these steps: Step 1: Close the BUSY software. Step 2: Go to the BUSY Update Option and Step 3: Locate the downloaded update file on your computer (usually on the desktop) and click on the Download option. Step 4: After downloading, right click on the update file and run in administrator mode to start the installation process for both the set up stat release and the product release. Step 5: Follow the on screen instructions to complete the installation. Step 6: Once the installation is finished, open BUSY again to use the updated version. Step 7: After updating the release, it will ask for data updates, so take backups and upgrade the data at the time of opening the company.

Q: How can i update the latest release in BUSY?

To update the latest release in BUSY follow these steps: Step 1: Take the latest backup of all your data Step 2: Go to the company menu and select check BUSY updates submenu. Step 3: Then you will see latest Release available and then click download update option for downloading the same. Step 4: After downloading Close BUSY completely and you will see two setup of latest release on desktop Step 5: Then right click on BUSY icon then select properties and check the BUSY installed directory Step 6: After knowing the data directory double tap on release setup one by one and install both in same directory where BUSY is installed and after completing the process you will receive a confirmation message.

Q: How can i Download the latest release in BUSY?

To download the latest release in BUSY, follow these steps: Step 1: Take the latest backup of all your data Step 2: Go to the company menu and select check BUSY updates submenu. Step 3: Then you will see latest Release available and then click download update option for downloading the same. Step 4: After downloading Close BUSY completely and you will see two setup of latest release on desktop Step 5: Then right click on BUSY icon then select properties and check the BUSY installed directory. Step 6: After knowing the data directory double tap on release setup one by one and install both in same directory where BUSY is installed and after completing the process you will receive a confirmation message.

Find Solutions to Common Issues Related to installation - product statutory

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need to update to the latest version of BUSY but I'm unable to do so. What should I do?

If you are encountering issues while attempting to install the latest software version also you need to ensure about correct steps, you need to follow below steps: 
 Step 1: First, make sure that the file is fully downloaded. Sometimes, it may not download correctly for various reasons (internet connectivity issue or setup removed by antivirus).
 Step 2 :If you are downloading a partial update file, ensure that both files (BUSY Product update & Statutory update) are installed in the BUSYwin folder. In some cases, if the original BUSYwin program is missing, you may need to download and install the full setup.
 Step 3:Uninstall and reinstall BUSY: If all else fails, you can try uninstalling the current version of BUSY and then reinstalling the latest version from the official website.

I'm using version of BUSY but am still having issues with report generation. Are there any known bugs?

To check the latest featured added to new version of BUSY, follow these steps:
Step 1: Open BUSY software and then Go to Company menu.
Step 2: Choose the check BUSY updates
Step 3: To explore the latest features in the new release, simply click on the What's New button available in both the Product Updates and Statutory Updates boxes. This will provide you with detailed information about the updated features.
To update the BUSY, follow these steps:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select check BUSY updates.
Step 3: Then click on download update option.
Step 4: Then close all tab of BUSY and install the 2 setups product release and statutory update setup in the same drive where BUSY is installed.
Step 5: Reopen BUSY after installtion complete.

How to install BUSY updates in multi-user network environment?

If you are using BUSY in a multi-user network environment, then you need to update the BUSY release on the server and client systems individually.
 The process to Update BUSY Release is mentioned below:
 Step 1: Open the BUSY application
 Step 2: Click on Company menu then select the Check BUSY update option from it
 Step 3: Now specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.
 Step 4: Afterward, go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed.
 Step 5: After the installation, your BUSY software will be updated.
 Note: Take latest backup of your all data before upgrading.

How can I update my BUSY to comply with the e-invoicing system requirements?

You can update your BUSY with e invoicing system requirements by following below steps:
 Step 1: Take backup of your company under below steps:
 .Close your company 
 .Select backup data option
 .Then select company
 .Mention username and password
 . Define the folder path where you want to take backup of the company
 Step 2: As in open company section you will found the option of Check BUSY update.
 Step 3: Click on Check BUSY updates.
 Step 4: Download updates.
 Step 5: Close BUSY Acounting Software.
 Step 6: Then you will get two setup as Product update and Statutory Update setup.
 Step 7: Install setup in same location where your BUSY is installed.
 Step 8: Make sure every process which related to BUSY, is not running in task manager.

What is the support and maintenance policy for BUSY?How do I download the latest software updates?

The support and maintenance policy for BUSY includes providing assistance for technical issues and regular updates to improve functionality and address bugs with active BUSY license subscription.
 To update BUSY to latest release , you can follow the below steps:
 Step 1: Open BUSY then in company menu go to check BUSY upates 
 Step 2: You will find the latest Rel and stat rel mention path and download 
 Step 3: After dowload close BUSY and check path where BUSY in already installed 
 Step 4: You will find two setup for release and stat release install then setups is the same path as BUSY installed 
 By following these steps you will be able to update your BUSY software

How can we ensure compatibility of versions on the server and client systems?

To ensure the compatibility of BUSY version on server and client system, you need to check that BUSY on both server and client system should be update and run on same release.
To update BUSY release, follow these steps:
Step 1: Take the latest backup of your data.
Step 1: Open the BUSY application
Step 2: Click on Company menu then select the Check BUSY update option.
Step 3: Specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.
Step 4: Go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed.
Step 5: After the installation, your BUSY software will be updated.

How can I update latest release in BUSY?

To update latest release in BUSY follow below steps:
Step 1: Go to the company menu and select check BUSY updates submenu
Step 2: Then you will see latest Release available and then click on download update option for downloading the same.
Step 3: After downloading, you will find two setup files of the latest release on your desktop and Please ensure all other instances are closed before proceeding.
Step 4: Now right click on BUSY icon and then select properties option and check installed directory of BUSY
Step 5: Then double tap on setup one by one and install both in same directory where BUSY is already installed and after completing the process you will receive a confirmation message and then you can get benefits of latest update

I have downloaded the BUSY update but am unsure how to install it. What steps should I follow?

To install the BUSY update, follow these steps:
Step 1: Close the BUSY software.
Step 2: Go to the BUSY Update Option and
Step 3: Locate the downloaded update file on your computer (usually on the desktop) and click on the Download option.
Step 4: After downloading, right click on the update file and run in administrator mode to start the installation process for both the set up stat release and the product release.
Step 5: Follow the on screen instructions to complete the installation.
Step 6: Once the installation is finished, open BUSY again to use the updated version.
Step 7: After updating the release, it will ask for data updates, so take backups and upgrade the data at the time of opening the company.

How can i update the latest release in BUSY?

To update the latest release in BUSY follow these steps:
Step 1: Take the latest backup of all your data 
Step 2: Go to the company menu and select check BUSY updates submenu.
Step 3: Then you will see latest Release available and then click download update option for downloading the same.
Step 4: After downloading Close BUSY completely and you will see two setup of latest release on desktop
Step 5: Then right click on BUSY icon then select properties and check the BUSY installed directory
Step 6: After knowing the data directory double tap on release setup one by one and install both in same directory where BUSY is installed and  after completing the process you will receive a confirmation message.

How can i Download the latest release in BUSY?

To download the latest release in BUSY, follow these steps:
Step 1: Take the latest backup of all your data 
Step 2: Go to the company menu and select check BUSY updates submenu.
Step 3: Then you will see latest Release available and then click download update option for downloading the same.
Step 4: After downloading Close BUSY completely and you will see two setup of latest release on desktop
Step 5: Then right click on BUSY icon then select properties and check the BUSY installed directory.
Step 6: After knowing the data directory double tap on release setup one by one and install both in same directory where BUSY is installed and  after completing the process you will receive a confirmation message.

Frequently AskedQuestions