Frequently Asked
Questions

Q: Why does BUSY still work on a repaired server even though the license moved to a secondary PC How long will this last

You can surrender the BUSY license from the previous PC, After that you can register the BUSY on your new PC or laptop. After surrendering, the BUSY license will be automatically removed from the old PC. For further if you need assistance, please feel free to reach out BUSY Helpdesk at [8282828282].

Q: The software works for a few days and then runs into the demo mode again. Why is this happening?

When software works for few days then runs in demo mode, you have to revalidate the softlock license. Pls Follow the Below Steps : Step 1: Company Menu Step 2: License Management Step 3: Revalidate Softlock License We need to revalidate it once in a month with the internet connectivity.

Q: Can you guide me on how to validate my softlock license in the BUSY?

Yes, you can validate the softlock license in the BUSY by following below steps: Step1: Go to company menu and then click on license management option Step2: Now click on revalidate softlock license option and then press yes Step3: After that a confirmation message will appear on the screen and then restart BUSY

Q: How do I activate my license after installing BUSY?

To active license: Step 1 : Open BUSY Step 2 : Click on company menu Step 3 : SOftlock registration Step 4 : Put serial no and activation key Step 5 : License file will recv on register email Step 6 : PUt license file in BUSYwin folder where BUSY installed

Q: I forgot the email I used to register my account. How can I find out what it is?

If you forgot the registered mail ID for BUSY license registration, you can follow the below steps: Step 1: Open BUSY then go to license management and click on get softlock license file Step 2: Mention your serial number and after press enter you can see hint of your registered mail id

Q: I can't find where to enter my license key. Where do I put it?

In BUSY, you need to place your Softlock license key in the same drive and folder where BUSY has been installed. For example, if BUSY is installed in the C drive within the BUSYwin folder, then you should put the license file in the BUSYwin folder on the C drive.

Q: What should I do if I encounter an error while registering Softlock in BUSY?

If you encounter an error during Softlock registration, follow these steps: 1. Ensure that BUSY is installed with the latest release. 2. Ensure a stable internet connection is available for the Softlock registration process. 3. If you have any antivirus software on your system, temporarily disable it or exclude BUSY from the antivirus.

Q: Can you help me activate the software if I have upgraded my Windows?

Yes, I can help you activate the BUSY Accounting software after upgrading your Windows. There is no need to activate the license again. In the case of a Windows upgrade, you only have to paste the license file in the BUSY win folder and then open the BUSY software again.

Q: How do i get my registration password for BUSY ?

To Get the BUSY registration password, follow these steps: Step 1: Open BUSY then click on licence management Step 2: Choose the get softlock license file then specify the BUSY serial number and registered email id. Step 3: Click on forget password then you will get your BUSY registerd password on your email.

Q: What steps should I take if my license key for BUSY is not working?

If your license key for BUSY is not working, you should try the following steps:For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .

Find Solutions to Common Issues Related to license-management - softlock registration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why does BUSY still work on a repaired server even though the license moved to a secondary PC How long will this last

You can surrender the BUSY license from the previous PC, After that you can register the BUSY on your new PC or laptop. After surrendering, the BUSY license will be automatically removed from the old PC. 
For further if you need assistance, please feel free to reach out BUSY Helpdesk at [8282828282].

The software works for a few days and then runs into the demo mode again. Why is this happening?

When software works for few days then runs in demo mode, you have to revalidate the softlock license.
 Pls Follow the Below Steps :
 Step 1: Company Menu
 Step 2: License Management
 Step 3: Revalidate Softlock License
 We need to revalidate it once in a month with the internet connectivity.

Can you guide me on how to validate my softlock license in the BUSY?

Yes, you can validate the softlock license in the BUSY by following below steps:
Step1: Go to company menu and then click on license management option 
Step2: Now click on revalidate softlock license option and then press yes
Step3: After that a confirmation message will appear on the screen and then restart BUSY

How do I activate my license after installing BUSY?

To active license:
 Step 1 : Open BUSY
 Step 2 : Click on company menu
 Step 3 : SOftlock registration
 Step 4 : Put serial no and activation key
 Step 5 : License file will recv on register email
 Step 6 : PUt license file in BUSYwin folder where BUSY installed

I forgot the email I used to register my account. How can I find out what it is?

If you forgot the registered mail ID for BUSY license registration, you can follow the below steps:
Step 1: Open BUSY then go to license management and click on get softlock license file
Step 2: Mention your serial number and after press enter you can see hint of your registered mail id

I can't find where to enter my license key. Where do I put it?

In BUSY, you need to place your Softlock license key in the same drive and folder where BUSY has been installed. For example, if BUSY is installed in the C drive within the BUSYwin folder, then you should put the license file in the BUSYwin folder on the C drive.

What should I do if I encounter an error while registering Softlock in BUSY?

If you encounter an error during Softlock registration, follow these steps:
1. Ensure that BUSY is installed with the latest release.
2. Ensure a stable internet connection is available for the Softlock registration process.
3. If you have any antivirus software on your system, temporarily disable it or exclude BUSY from the antivirus.

Can you help me activate the software if I have upgraded my Windows?

Yes, I can help you activate the BUSY Accounting software after upgrading your Windows. There is no need to activate the license again. In the case of a Windows upgrade, you only have to paste the license file in the BUSY win folder and then open the BUSY software again.

How do i get my registration password for BUSY ?

To Get the BUSY registration password, follow these steps:
Step 1: Open BUSY then click on licence management
Step 2: Choose the get softlock license file then specify the BUSY serial number and registered email id.
Step 3: Click on forget password then you will get your BUSY registerd password on your email.

What steps should I take if my license key for BUSY is not working?

If your license key for BUSY is not working, you should try the following steps:For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .

Frequently AskedQuestions