Frequently Asked
Questions
Find Solutions to Common Issues Related to license-management - softlock registration
I entered my activation key for softlock registeration but it shows invalid. What should I do?
If the activation key seems invalid, check the same on your registered mail id to cross verify the activation key and made correction if required.
Is it safe to delete the license file in BUSY Accounting Software?
No, it is not safe to delete the license file in BUSY Accounting Software as it is required for the software to validate a license.
How can I find the serial number for my BUSY software?
To find the serial number for BUSY software, you need to navigate to the title bar and check s.no field would be your serial no.
can we use multiple data in different system
To use multiple data in different system you have to host the data path in server
system and other system need to connect on lan
Server system BUSY showing in demo dome
To resolve such problem need to put license file in BUSY folder if still issue not solved then re- register your license on server system.
If I delete the license file will my BUSY stop working or revert to a demo version?
Yes, if you delete the license file, your BUSY will revert to demo version but it is still working as demo version of BUSY.
Do I need to be connected to the internet to activate the full version?
Yes, Internet is mandatory to activate the BUSY license. Further, you can perform entry efficiently without internet, as its is designed to operate offline.
Why is the OTP not coming during soft lock registration?
If OTP is not coming then make sure that email id entered during soft lock registeration is correct other you can enter it again.
Why am I getting an email OTP during the soft lock registration process?
During the registration process in BUSY, you will receive an email OTP because the OTP is sent to email ID for verification purposes.
What's the procedure for retrieving my license ID for BUSY reinstallation?
You can check your Serial No. and Activation key on your registered mail id to register the softlock again after reinstall the BUSY.