Frequently Asked
Questions

Q: How do I get my BZ number corrected and linked to my account?

To get your BUSY number corrected and linked to your account , you need to follow the steps Step1 go to license management option and surrender softlock with valid serial number mail id and password Step2 after surrender click on get activation key on license management option Step3 Put the valid serial number mail id and password and get the activation key on your mail Id Step4 again click on license management and click on softlock registration and put the valid serial number and activation key then validate and put register mail id and password and reenter password and get register Step5 after registration you will get the license file on mail so download and copy it and paste it in BUSYwin folder and restart BUSY application

Q: How do I setup and configure the software after installation?

You have to follow below steps to setup after new installation: Step 1: Go to company menu , then click on SELECT BUSY MODEL and select relevant BUSY model according to license purchased. Step 2: Then go to license management and select softlock registration. Step 3: Then choose bind softlock with hard disk, machine ID and IP address. Step 4: Then enter the serial no and activation key. Step 5: Then fill up the registration details such invoice details and company information. Step 6: Then specify the email ID and registration password and then submit. Step 7: After registration you will receive a mail as in that have to download license file. Step 8: Then copy license file and paste in BUSYwin folder and restart your BUSY.

Q: How can I activate my license key for the software?

To activate your license key for the software, you can follow these steps: Step 1: Go to company menu , then click on sofltock registration. Step 2: Then select softlock registration. Step 3: Then choose bind softlock with hard disk, machine ID and IP address. Step 4: Then enter the serial no and activation key. Step 5: Then fill up the registration details such invoice details and company information. Step 6: Then specify the email ID and registration password and then submit. Step 7: After registration you will receive a mail as in that have to download license file. Step 8: Then copy license file and paste in BUSYwin folder and restart your BUSY. Note : Select the correct BUSY model according to your license purchased.

Q: What steps do I need to take to activate new product variants?

Below are the steps for activating the BUSY Product 1) Find the soft lock activation Key and Serial no of the product from his mail. 2) Install BUSY setup in Windows system/Laptop 3) Go to company menuand then Liceance management and then Soft lock registration 4) Complete soft lock registration for - current machine /other machine 5) Bind soft lock with - Harddisk (HDD) /Machine ID/ IP 6) Complete Serial No. details - S.No, Activation code and validate 7) Provide registration details with user mail ID and password 8) Click on Register 9) Process complete and follow the given message 10) will get the file in the mail keep it in BUSYwin and reopen BUSY. 11) Go to Set Model and choose as per the license

Q: What steps should be taken if an error showing HDD mismatch while open BUSY?

If you are facing an error message of HDD mismatch while open BUSY then follow below steps: Step1: Go to company menu and click on license management section Step2: Next, select the softlock registration option and enter the serial number and activation key in the respective fields. Afterward, click on the validate option. Step3: Now press yes on the surrender softlock option and then specify registered mail id and password and press OK Step4: Then, re-enter the registered password, confirm the password, and save the process by clicking on the save button. Step5: Afterwards, you will receive a BUSY registration email in your registered email inbox. Download the license file from the email and paste it into the BUSYWin folder. Then, restart BUSY to resume working.

Q: Will the serial numbers in the new system automatically display after specify the data from the pen drive?

The serial number in the new system will not automatically display after specify the data from the pendrive. however you will need to register the license in the new system by following below steps: Step1: Open the software and go to company menu Step2: Then click on License management section and click on softlock registration option Step3: Now enter your BUSY Serial number and activation key in the required field and click on validate serial number button Step4: After validation specify registered mail id and password and again specify to confirm the password and save the configuration Step5: After that a confirmation mail has beed received on your registered email id and download the license file, paste in the BUSYwin folder and reopen BUSY

Q: How to do Softlock registeration and activate BUSY?

Softlock Registration : We have to do softlock registration then will get a license file on our registered email ID. Then have to copy and paste it in BUSYwin Folder. Pls Follow the Below Steps : Step 1: Company Menu Step 2: License Management Step 3: Softlock Registration Step 4: Select the Current Machine and Bind with Option Eithe Hard Disk ,Machine ID or IP Address. Step 5: Mention the BUSY Serial Number and Activation Key Step 6: User Company Details Step 7: You will get a license file in your registered email ID. Step 8: Copy License File from email id and paste it in BUSYwin Folder. If BUSY License has expired then will be renew on chargeable basis either directly from Company end or Channel Partner.

Q: How do i resolve HDD mismatch error while opening the BUSY?

If you are facing HDD mismatch error while opening the BUSY, then you need to register again your license by using these steps: Step 1: Open BUSY click license management option under company tab Step 2: Select Softlock Registration option Step 3: You have to select Machine ID. Step 4: Enter the Serial No. and Activation Key that you received from BUSY. Click on the Validate Serial No. button. Step 5: Enter your registered email id and password. Step 6: After clicking on the Register button, you will receive an email with a license file attached. Step 7: Download the file and save it in the BUSYwin folder where you installed Step 8: Now, reopen the BUSY and can use it.

Q: How do I activate my BUSY using the Activation key?

To activate BUSY using the Activation key, follow these steps: Step 1: Open BUSY and go to the License Management tab. Step 2: Click on the Softlock Registration option and enter your BUSY Serial No. and activation key. Step 3: Click on the Validate Serial No. button and wait for the validation process to complete. Step 4: Enter your registered email id and registration password and click on the Register button. Step 5: You will receive an email on your registered email id with a license file attached. Download the license file and save it in the BUSYwin folder where you have installed BUSY. Step 6: You have successfully activated BUSY. You can now launch it and start using it.

Q: How do I activate BUSY after installation?

To activate BUSY using the Activation key, follow these steps: Step 1: Open BUSY and go to the License Management tab. Step 2: Click on the Softlock Registration option and enter your BUSY Serial No. and activation key. Step 3: Click on the Validate Serial No. button and wait for the validation process to complete. Step 4: Enter your registered email id and registration password and click on the Register button. Step 5: You will receive an email on your registered email id with a license file attached. Download the license file and save it in the BUSYwin folder where you have installed BUSY. Step 6: You have successfully activated BUSY. You can now launch it and start using it.

Find Solutions to Common Issues Related to license-management - softlock registration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I get my BZ number corrected and linked to my account?

To get your BUSY number corrected and linked to your account , you need to follow the steps 
Step1 go to license management option and surrender softlock with valid serial number mail id and password 
Step2 after surrender click on get activation key on license management option 
Step3 Put the valid serial number mail id and password and get the activation key on your mail Id 
Step4 again click on license management and click on softlock registration and put the valid serial number and activation key then validate and put register mail id and password and reenter password and get register 
Step5 after registration you will get the license file on mail so download and copy it and paste it in BUSYwin folder and restart BUSY application

How do I setup and configure the software after installation?

You have to follow below steps to setup after new installation:
 Step 1: Go to company menu , then click on SELECT BUSY MODEL and select relevant BUSY model according to license purchased.
 Step 2: Then go to license management and select softlock registration.
 Step 3: Then choose bind softlock with hard disk, machine ID and IP address.
 Step 4: Then enter the serial no and activation key.
 Step 5: Then fill up the registration details such invoice details and company information.
 Step 6: Then specify the email ID and registration password and then submit.
 Step 7: After registration you will receive a mail as in that have to download license file.
 Step 8: Then copy license file and paste in BUSYwin folder and restart your BUSY.

How can I activate my license key for the software?

To activate your license key for the software, you can follow these steps:
 Step 1: Go to company menu , then click on sofltock registration.
 Step 2: Then select softlock registration.
 Step 3: Then choose bind softlock with hard disk, machine ID and IP address.
 Step 4: Then enter the serial no and activation key.
 Step 5: Then fill up the registration details such invoice details and company information.
 Step 6: Then specify the email ID and registration password and then submit.
 Step 7: After registration you will receive a mail as in that have to download license file.
 Step 8: Then copy license file and paste in BUSYwin folder and restart your BUSY.
 Note : Select the correct BUSY model according to your license purchased.

What steps do I need to take to activate new product variants?

Below are the steps for activating the BUSY Product 
1) Find the soft lock activation Key and Serial no of the product from his mail.
2) Install BUSY setup in Windows system/Laptop
3) Go to company menuand then Liceance management and then Soft lock registration 
4) Complete soft lock registration for - current machine /other machine 
5) Bind soft lock with - Harddisk (HDD) /Machine ID/ IP
6) Complete Serial No. details - S.No, Activation code and validate 
7) Provide registration details with user mail ID and password 
8) Click on Register 
9) Process complete and follow the given message 
10) will get the file in the mail keep it in BUSYwin and reopen BUSY.
11) Go to Set Model and choose as per the license

What steps should be taken if an error showing HDD mismatch while open BUSY?

If you are facing an error message of HDD mismatch while open BUSY then follow below steps:
Step1: Go to company menu and click on license management section
Step2: Next, select the softlock registration option and enter the serial number and activation key in the respective fields. Afterward, click on the validate option.
Step3: Now press yes on the surrender softlock option and then specify registered mail id and password and press OK
Step4: Then, re-enter the registered password, confirm the password, and save the process by clicking on the save button.
Step5: Afterwards, you will receive a BUSY registration email in your registered email inbox. Download the license file from the email and paste it into the BUSYWin folder. Then, restart BUSY to resume working.

Will the serial numbers in the new system automatically display after specify the data from the pen drive?

The serial number in the new system will not automatically display after specify the data from the pendrive. however you will need to register the license in the new system by following below steps:
Step1: Open the software and go to company menu
Step2: Then click on License management section and click on softlock registration option
Step3: Now enter your BUSY Serial number and activation key in the required field and click on validate serial number button
Step4: After validation specify registered mail id and password and again specify to confirm the password and save the configuration
Step5: After that a confirmation mail has beed received on your registered email id and download the license file, paste in the BUSYwin folder and reopen BUSY

How to do Softlock registeration and activate BUSY?

Softlock Registration : We have to do softlock registration then will get a license file on our registered email ID. Then have to copy and paste it in BUSYwin Folder.
Pls Follow the Below Steps :
Step 1: Company Menu
Step 2: License Management
Step 3: Softlock Registration
Step 4: Select the Current Machine and Bind with Option Eithe Hard Disk ,Machine ID or IP Address.
Step 5: Mention the BUSY Serial Number and Activation Key 
Step 6: User Company Details
Step 7: You will get a license file in your registered email ID.
Step 8: Copy License File from email id and paste it in BUSYwin Folder.
If BUSY License has expired then will be renew on chargeable basis either directly from Company end or Channel Partner.

How do i resolve HDD mismatch error while opening the BUSY?

If you are facing HDD mismatch error while opening the BUSY, then you need to register again your license by using these steps:
Step 1: Open BUSY click license management option under company tab
Step 2: Select Softlock Registration option
Step 3: You have to select Machine ID.
Step 4: Enter the Serial No. and Activation Key that you received from BUSY. Click on the Validate Serial No. button.
Step 5: Enter your registered email id and password.
Step 6: After clicking on the Register button, you will receive an email with a license file attached. 
Step 7: Download the file and save it in the BUSYwin folder where you installed
Step 8: Now, reopen the BUSY and can use it.

How do I activate my BUSY using the Activation key?

To activate BUSY using the Activation key, follow these steps:
Step 1: Open BUSY and go to the License Management tab.
Step 2: Click on the Softlock Registration option and enter your BUSY Serial No. and activation key.
Step 3: Click on the Validate Serial No. button and wait for the validation process to complete.
Step 4: Enter your registered email id and registration password and click on the Register button.
Step 5: You will receive an email on your registered email id with a license file attached. Download the license file and save it in the BUSYwin folder where you have installed BUSY.
Step 6: You have successfully activated BUSY. You can now launch it and start using it.

How do I activate BUSY after installation?

To activate BUSY using the Activation key, follow these steps:
Step 1: Open BUSY and go to the License Management tab.
Step 2: Click on the Softlock Registration option and enter your BUSY Serial No. and activation key.
Step 3: Click on the Validate Serial No. button and wait for the validation process to complete.
Step 4: Enter your registered email id and registration password and click on the Register button.
Step 5: You will receive an email on your registered email id with a license file attached. Download the license file and save it in the BUSYwin folder where you have installed BUSY.
Step 6: You have successfully activated BUSY. You can now launch it and start using it.

Frequently AskedQuestions