Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - suitable disposition
Why is the bill not visible on my screen? Is it connected to my mobile or through LAN?
Kindly elaborate about the concern as It is not clear from the question whether the bill is not visible on the mobile app or on the desktop screen which connected through LAN.Please provide more information to assist you better support@busy.in.
Is there a separate report available for canceled and activated e-invoices?
Yes, there is a separate report available for canceled and activated e-invoices in BUSY,you need to follow these steps :
Step 1 : Go to display then check list go to voucher numbering report.
Step 2 : Open cancelled voucher nos. report
How do I switch between different company accounts in BUSY?
If you want to switch between different company in BUSY then follow the steps.
Step 1. Close your currently open company and open another company.
Step 2. Open BUSY again and open a new company without closing the existing one.
How can I generate a report of orders and adjustments?
To generate a report of orders and adjustments in BUSY, you need to follow these steps :
Step1 : Go to display then order processing click on order wise statement
Step 2 : And enable show adjustment details also and open report.
I want to regenerate all my vouchers. What is the process to do this in the software?
To regenerate all your vouchers in the BUSY , you can go to the Regenerate Dual Voucher option under the Housekeeping section. This process will recalculate and regenerate all the vouchers in the software. Take backup for any process
How can I get help with specific accounting or bookkeeping tasks in the software?
There are video tutorial available in BUSY :
Step 1: Go to Help Menu
Step 2: Click on Training/Help videos
Step 3: Then click on Training videos
Step 4: Then check all the videos which you want to check
How do I claim input tax credit in BUSY?
You can claim input tax credit in BUSY by entering your Purchase and Other registered expense transactions in Journal voucher. This will show the input in the GST3B report, which you can file to claim ITC (Input Tax Credit).
How can I update the master balance in BUSY?
To update the master balances in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on update master balance
Step 3: Click on ok tab and let the process complete
How do I setup multiple users in BUSY?
To set up multiple users in BUSY, follow these steps:
1. Open the BUSY.
2. Open the company.
3. Navigate to 'Administration.'
4. Select 'Users.'
5. Click 'Add.'
6. Configure the username and password.
7. Assign the required menu rights and user controls.
8. Save the changes.
Will regenerating dual vouchers change any entries or amounts in BUSY?
No regenerate dual voucher not change amount of voucher or entries. it change account name in voucher if you change any tagging in item or in bill sundry
Note- we suggest run regenerate dual voucher after data backup