Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - suitable disposition
What is my BUSY model ? does it Standard single user ?
To know about the BUSY model and user open BUSY and check on the top of BUSY screen
where you will see the model if its show SS that means you are using a standard single user
Do I need a continuous internet connection to use BUSY?
No, you do not need a constant internet connection to use BUSY software.
You only need a internet when you use Auto Services of BUSY like : Hsn Code or GSTIN validation/ E-way bill or e-invoice generation etc.
Why do I need to run regenerate dual voucher in order to see the effect of the changes I made in the previous session?
You need to run regenerate dual voucher in order to see the effect of the changes made in the previous session because it regenerates the voucher and shows the actual and accurate figures in the reports
Why am I getting server errors or unable to connect to server in BUSY? What can I do to fix connection issues?
For not connecting to server check:
Step 1 : CHeck internet connection
Step 2 : Check server status
Step 3 : Firewall
Step 4 : Server address and port
Step 5 : VPN or network issue
How to record the inventory from when I was issued a credit note from vendor last year
To check last year credit note from last year you can check the ledger in that case just press shortcut key "Alt+Land check the ledger while selecting the date range, select the date of last year
How can I display the quantity of a particular item on an LCD screen?
Unfortunately, there's no such feature avialable in BUSY through which you can display of a particular item on a LCD screen ,you can use BUSY in your laptop or PC as it is windows compatable only.
How can the payment be redirected to Bank of Baroda instead of the current paid bank for UPI?
Kindly elaborate about the concern which payment you want to be redirected to bank of baroda instead of the current paid bank for UPI you are taking about in BUSY. Please connect us on support@busy.in
Can you guide me on how to check if BUSY Accounting Software is running in the background?
To check if BUSY is running in the background, open the task manager and check the running applications.
To open task manager right click on the task bar and select Task Manager or press CTRL+SHIFT+Esc key.
Can you please guide me from where can i update master balance in BUSY data?
To update master balance in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping then click on update master balance
Step 3: Click on ok then complete the process.
What should be done if the BUSY model is display incorrect as per license?
To correct the BUSY model , follow these steps:
Step 1: Open BUSY then click on company menu
Step 2: Click on select BUSY model then update correct edition, datebase and user type and save the configuration.