Frequently Asked
Questions

Q: The mobile app sync with BUSY has stopped working properly. What could be wrong?

There could be several reasons why the mobile app sync with BUSY has stopped working properly. It could be due to a connectivity issue, an error in the app settings. It is recommended to check the internet connection, update the app to the latest version,update your BUSY and verify the sync settings in BUSY agent and also update BUSY agent.

Q: How can I upload my data to the mobile app?

To upload data in mobile app you need to follow some steps: Step 1: Go to the Administration and then click on Data Export Import option. Step 2: Now click on Cloud Sync option and select the Bulk updation upload and you cal also select incremental upload option if bulk upload have done already once. Step 3: Now click on start upload option.

Q: I'm having trouble syncing data what should I do?

If you are having trouble syncing data for the mobile app, see the following steps to resolve the issue: Step 1: Check your internet connection. Step 2: Disable firewalls and antivirus Step 3: Enable the Never Notify option for user accounts in the control panel. Step 4 : Check that the BUSY letest release is up to date. Step 5: Check your company's BDEP ID

Q: What are the mobile/cloud capabilities?

The mobile app of BUSY allows users to access their data through cloud sync. The data is stored on the cloud server and can be viewed and updated on the mobile device. The cloud sync feature enables automatic syncing of data between the mobile app and the cloud. This ensures that the data is backed up and accessible from anywhere.

Q: What is the process to delete an existing BUSY cloud sync user and create a new one?

To delete data from cloud sync im BUSY mobile app , you can follow the staps below: Step 1: Go to administration then clickon data export import Step 2: Then go to cloud sync option and click on delete data by mention BDEP ID password Step 3: After deleting data go to bulk upload and data will be uploaded again of cloud

Q: How do I download and install the Mobile app for BUSY?

To download and installation BUSY mobile application, you can follow the below steps: Step 1: Open your Play store and mention BUSY in search tab Step 2: You will get our application named GST Billing and Accounting App , Click on particular app Step 3: Click on the Install tab and your BUSY application will install successfully.

Q: How to reset or recover user ID and password for the BUSY mobile app?

We can reset the mobile app username and password in BUSY. Pls follow the below steps for mobile app username or password reset : Step 1: Click on administration Step 2: Then users Step 3: Click on cloud sync user Step 4: Open in modify mode and change the password then relogin in mobile app.

Q: How to run reports and view data through the BUSY Mobile app?

Once you have uploaded your data to the mobile app, you can access various reports on the app by tapping on the three dots icon on the top left corner and then selecting Reports. The BUSY Mobile App offers a range of reports such as Day Book, Account Ledger, Amount Receivable / Payable, and more.

Q: Troubleshoot issues with reports or features missing in the BUSY mobile app?

In Mobile app, There are multiple reports which we can view with the multiple filteration option. Also create voucher which are now sales order, receipt and sales then can sync it with BUSY software. In mobile app, if some feature are missing then pls contact on customer support 24X7 on 8282828282 and email at support@busy.in

Q: Create vouchers and resolve missing features in the BUSY mobile app?

In Mobile app, There are multiple reports which we can view with the multiple filteration option. Also create voucher which are now sales order, receipt and sales then can sync it with BUSY software. In mobile app, if some feature are missing then pls contact on customer support 24X7 on 8282828282 and email at support@busy.in

Find Solutions to Common Issues Related to mobile-app - bulk upload

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The mobile app sync with BUSY has stopped working properly. What could be wrong?

There could be several reasons why the mobile app sync with BUSY has stopped working properly. It could be due to a connectivity issue, an error in the app settings. It is recommended to check the internet connection, update the app to the latest version,update your BUSY and verify the sync settings in BUSY agent and also update BUSY agent.

How can I upload my data to the mobile app?

To upload data in mobile app you need to follow some steps:
Step 1: Go to the Administration and then click on Data Export Import option.
Step 2: Now click on Cloud Sync option and select the Bulk updation upload and you cal also select 
incremental upload option if bulk upload have done already once.
Step 3: Now click on start upload option.

I'm having trouble syncing data what should I do?

If you are having trouble syncing data for the mobile app, see the following steps to resolve the issue:
Step 1: Check your internet connection.
Step 2: Disable firewalls and antivirus
Step 3: Enable the Never Notify option for user accounts in the control panel.
Step 4 : Check that the BUSY letest release is up to date.
Step 5: Check your company's BDEP ID

What are the mobile/cloud capabilities?

The mobile app of BUSY allows users to access their data through cloud sync. The data is stored on the cloud server and can be viewed and updated on the mobile device. The cloud sync feature enables automatic syncing of data between the mobile app and the cloud. This ensures that the data is backed up and accessible from anywhere.

What is the process to delete an existing BUSY cloud sync user and create a new one?

To delete data from cloud sync im BUSY mobile app , you can follow the staps below:
Step 1: Go to administration then clickon data export import
Step 2: Then go to cloud sync option and click on delete data by mention BDEP ID password
Step 3: After deleting data go to bulk upload and data will be uploaded again of cloud

How do I download and install the Mobile app for BUSY?

To download and installation BUSY mobile application, you can follow the below steps:
 Step 1: Open your Play store and mention BUSY in search tab
 Step 2: You will get our application named GST Billing and Accounting App , Click on particular app 
 Step 3: Click on the Install tab and your BUSY application will install successfully.

How to reset or recover user ID and password for the BUSY mobile app?

We can reset the mobile app username and password in BUSY.
 Pls follow the below steps for mobile app username or password reset :
 Step 1: Click on administration
 Step 2: Then users
 Step 3: Click on cloud sync user
 Step 4: Open in modify mode and change the password then relogin in mobile app.

How to run reports and view data through the BUSY Mobile app?

Once you have uploaded your data to the mobile app, you can access various reports on the app by tapping on the three dots icon on the top left corner and then selecting Reports. The BUSY Mobile App offers a range of reports such as Day Book, Account Ledger, Amount Receivable / Payable, and more.

Troubleshoot issues with reports or features missing in the BUSY mobile app?

In Mobile app, There are multiple reports which we can view with the multiple filteration option. Also create voucher which are now sales order, receipt and sales then can sync it with BUSY software. In mobile app, if some feature are missing then pls contact on customer support 24X7 on 8282828282 and email at support@busy.in

Create vouchers and resolve missing features in the BUSY mobile app?

In Mobile app, There are multiple reports which we can view with the multiple filteration option. Also create voucher which are now sales order, receipt and sales then can sync it with BUSY software. In mobile app, if some feature are missing then pls contact on customer support 24X7 on 8282828282 and email at support@busy.in

Frequently AskedQuestions