Frequently Asked
Questions

Q: Send button not working in BNS in BUSY. How to activate it?

To register or activate the BNS feature for a particular mobile number in the BUSY mobile app, you can go to the app settings and look for the option to unregister or deactivate the mobile number. Step 1: Go to the Administration Step 2: Click on configuration option, select feature/option Step 3: Select General tab and EnableEvent Notification Step 4: Set the occurance of event, you have to select the type of event and user Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application) Please note, option is available in Standard model of BUSY and with active BLS

Q: I am having issues with invoicing in BUSYWhat could be causing this?

Issues with invoicing in BUSY can have various causes, and troubleshooting the problem may require some investigation. Here are some common reasons for invoicing issues and steps to address them Step 1: Check for any data entry errors, such as incorrect item quantities, prices, or tax rates. Step 2 :If you're invoicing for products, make sure your inventory levels are up-to-date. Step 3 :Verify that your tax settings are configured correctly. Step 4 :Double-check the payment terms and due dates on your invoices. Step 5 :Check user permissions to make sure that the users responsible for creating invoices have the necessary access rights and permissions.

Q: Error: Mobile number already registered in BUSY. How to unregister?

To Unregister or Dectivate the BNS feature for a particular mobile number in the BUSY mobile app, you can go to the app settings and look for the option to unregister or deactivate the mobile number. Step 1: Go to the Administration Step 2: Click on configuration option, select feature/option Step 3: Select General tab andDisable Event Notification Step 4: Set the occurance of event, you have to select the type of event and user Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application) Please note, option is available in Standard model of BUSY and with active BLS

Q: BNS case in BUSY—meaning and how to fix?

To register or activate the BNS feature for a particular mobile number in the BUSY mobile app, you can go to the app settings and look for the option to unregister or deactivate the mobile number. Step 1: Go to the Administration Step 2: Click on configuration option, select feature/option Step 3: Select General tab and EnableEvent Notification Step 4: Set the occurance of event, you have to select the type of event and user Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application) Please note, option is available in Standard model of BUSY and with active BLS

Q: Trouble logging into BUSY—password error. What to do?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem: Step 1 : Verify that you are entering the correct username and password. Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password. Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities. Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

Q: I forgot my BUSY login passwordHow can I retrieve or reset it?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem: Step 1 : Verify that you are entering the correct username and password. Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password. Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities. Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

Q: I forgot my BUSY account username/password, how can I recover it?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem: Step 1 : Verify that you are entering the correct username and password. Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password. Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities. Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

Q: I'm having issues logging into the BUSYHow can I fix this?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem: Step 1 : Verify that you are entering the correct username and password. Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password. Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities. Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

Q: Missing Accounts Receivable report option in BUSY. Where to generate the AR report?

" To generate outstanding analysis reports in BUSY, follow these steps: Step 1. Open the BUSY. Step 2. Navigate to the reporting section or module. Step 3 :Within the Display or Reports section, find the option that allows you to generate a report on ""Amounts Receivable - Payableor ""Bills Receivable and Payable ,Aging Analysis. Step 4 :After selecting the report option, you will likely be prompted to specify the date range for the report. Step 5 :Depending on your needs, you may have the option to customize the report settings. Step 6 : This action will prompt the software to generate the outstanding report."

Q: How do I change the password for my user account in BUSY?

Yes, I can help you with that. Please provide me with your username and password so that I can assist you in troubleshooting the login/access issues you are facing with BUSY. Pls Follow the Below Steps : Step 1: Administration Step 2: Users Step 3: Add Step 4: Create User and Password Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view. Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

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Dealer Complaint/Issues

Send button not working in BNS in BUSY. How to activate it?

To register or activate the BNS feature for a particular mobile number in the BUSY mobile app, you can go to the app settings and look for the option to unregister or deactivate the mobile number.
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and EnableEvent Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

I am having issues with invoicing in BUSYWhat could be causing this?

Issues with invoicing in BUSY can have various causes, and troubleshooting the problem may require some investigation. Here are some common reasons for invoicing issues and steps to address them
 Step 1: Check for any data entry errors, such as incorrect item quantities, prices, or tax rates. 
 Step 2 :If you're invoicing for products, make sure your inventory levels are up-to-date. 
 Step 3 :Verify that your tax settings are configured correctly.
 Step 4 :Double-check the payment terms and due dates on your invoices.
 Step 5 :Check user permissions to make sure that the users responsible for creating invoices have the necessary access rights and permissions.

Error: Mobile number already registered in BUSY. How to unregister?

To Unregister or Dectivate the BNS feature for a particular mobile number in the BUSY mobile app, you can go to the app settings and look for the option to unregister or deactivate the mobile number.
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab andDisable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

BNS case in BUSY—meaning and how to fix?

To register or activate the BNS feature for a particular mobile number in the BUSY mobile app, you can go to the app settings and look for the option to unregister or deactivate the mobile number.
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and EnableEvent Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

Trouble logging into BUSY—password error. What to do?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem:
 Step 1 : Verify that you are entering the correct username and password.
 Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password.
 Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities.
 Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

I forgot my BUSY login passwordHow can I retrieve or reset it?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem:
 Step 1 : Verify that you are entering the correct username and password.
 Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password.
 Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities.
 Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

I forgot my BUSY account username/password, how can I recover it?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem:
 Step 1 : Verify that you are entering the correct username and password.
 Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password.
 Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities.
 Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

I'm having issues logging into the BUSYHow can I fix this?

If you are experiencing issues logging into BUSY, follow these troubleshooting steps to resolve the problem:
 Step 1 : Verify that you are entering the correct username and password.
 Step 2 : f you can't remember your password or suspect that it's incorrect, use the "Forgot Password" or "Reset Password" feature provided by BUSY to reset your password.
 Step 3 ; Check if you are using the latest version of BUSY. Outdated software may have compatibility issues or security vulnerabilities.
 Step 4 : Occasionally, BUSY's servers may experience downtime or issues. Check the official website or contact customer support to verify if there are server-related problems.

Missing Accounts Receivable report option in BUSY. Where to generate the AR report?

" To generate outstanding analysis reports in BUSY, follow these steps:
 Step 1. Open the BUSY.
 Step 2. Navigate to the reporting section or module.
 Step 3 :Within the Display or Reports section, find the option that allows you to generate a report on ""Amounts Receivable - Payableor ""Bills Receivable and Payable ,Aging Analysis.
 Step 4 :After selecting the report option, you will likely be prompted to specify the date range for the report.
 Step 5 :Depending on your needs, you may have the option to customize the report settings. 
 Step 6 : This action will prompt the software to generate the outstanding report."

How do I change the password for my user account in BUSY?

Yes, I can help you with that. Please provide me with your username and password so that I can assist you in troubleshooting the login/access issues you are facing with BUSY.
 Pls Follow the Below Steps :
 Step 1: Administration
 Step 2: Users
 Step 3: Add
 Step 4: Create User and Password
 Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
 Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

Frequently AskedQuestions