Frequently Asked
Questions

Q: What types of notifications can I receive through SMS in BUSY?

The new BUSY BNS app is the addition of the BUSY Notification System (BNS) feature in the new app. BNS allows users to receive notifications on their mobile devices for various reports and updates related to sales, purchase, receivables, payables, and stock data.

Q: I need help completing the mobile app activation and setup from the dealer/agent

To complete the mobile app activation and setup, please reach out to the dealer or agent from whom you purchased the app. They will be able to assist you with the activation process and provide you with the necessary instructions and credentials.

Q: PDF bill opens on WhatsApp but not properly. What should I do?

If the PDF bill is not opening properly on WhatsApp, you can try downloading the PDF on another device and opening it in a PDF viewer like Adobe. This should ensure that the bill is displayed correctly with all the necessary information.

Q: Error "all the seats, all the seats" in BUSY. What to do?

The error "all the seats, all the seats" in BUSY indicates that there is an issue with the seats in the software. To resolve this error, you need to check and match the seat numbers correctly and open the correct seat.

Q: Is there any update available for the BUSY mobile app that could fix the frequent crashing/not opening issue?

Yes, there may be updates available for the BUSY mobile app that could fix the frequent crashing or not opening issue. It is recommended to check the app store on your device for any available updates for the BUSY app.

Q: I need help setting up and configuring payroll in BUSYWhat instructions are available for setting up payroll?

Steps to define salary structure in BUSY: Step 1: Administration Step 2: Configuration Step 3: Fetaures and options Step 4: Enable Enterprise Features Step 5: Enable Payroll Step 6: Master then salary components Step 7: Add Salary voucher from Transaction

Q: I am not able to download the BNS application on my mobile from BUSYWhat should I do?

If you are unable to download the BNS application on your mobile from BUSY, you can try uninstalling it and then downloading it again. Make sure you search for "BUSY BNS" on the Play Store and download the correct application.

Q: How do I check my sales, vouchers, and stock levels using the BUSY mobile application?

To check your sales, vouchers, and stock levels using the BUSY mobile application, you can view 100 plus reports, sales, purchase, receivable, payable, and stock data. You can also create and share invoices, quotations, and receipts using the same app.

Q: Who can I contact for feedback about issues with BUSY?

To contact BUSY's customer support or technical support. They can provide specific guidance and assistance based on your software version and configuration.on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: I am unable to register my mobile number in the BNS app. What should I do to get the OTP and complete registration?

Unable to register mobile number in BUSY bns: Step 1 : CHeck mobile number Step 2 : Check internet connection Step 3 : Resend OTP Step 4 : Wait for OTP Step 5 : Try different phone

Find Solutions to Common Issues Related to notification-tools - bns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What types of notifications can I receive through SMS in BUSY?

The new BUSY BNS app is the addition of the BUSY Notification System (BNS) feature in the new app. BNS allows users to receive notifications on their mobile devices for various reports and updates related to sales, purchase, receivables, payables, and stock data.

I need help completing the mobile app activation and setup from the dealer/agent

To complete the mobile app activation and setup, please reach out to the dealer or agent from whom you purchased the app. They will be able to assist you with the activation process and provide you with the necessary instructions and credentials.

PDF bill opens on WhatsApp but not properly. What should I do?

If the PDF bill is not opening properly on WhatsApp, you can try downloading the PDF on another device and opening it in a PDF viewer like Adobe. This should ensure that the bill is displayed correctly with all the necessary information.

Error "all the seats, all the seats" in BUSY. What to do?

The error "all the seats, all the seats" in BUSY indicates that there is an issue with the seats in the software. To resolve this error, you need to check and match the seat numbers correctly and open the correct seat.

Is there any update available for the BUSY mobile app that could fix the frequent crashing/not opening issue?

Yes, there may be updates available for the BUSY mobile app that could fix the frequent crashing or not opening issue. It is recommended to check the app store on your device for any available updates for the BUSY app.

I need help setting up and configuring payroll in BUSYWhat instructions are available for setting up payroll?

Steps to define salary structure in BUSY:
 Step 1: Administration
 Step 2: Configuration
 Step 3: Fetaures and options
 Step 4: Enable Enterprise Features
 Step 5: Enable Payroll
 Step 6: Master then salary components
 Step 7: Add Salary voucher from Transaction

I am not able to download the BNS application on my mobile from BUSYWhat should I do?

If you are unable to download the BNS application on your mobile from BUSY, you can try uninstalling it and then downloading it again. Make sure you search for "BUSY BNS" on the Play Store and download the correct application.

How do I check my sales, vouchers, and stock levels using the BUSY mobile application?

To check your sales, vouchers, and stock levels using the BUSY mobile application, you can view 100 plus reports, sales, purchase, receivable, payable, and stock data. You can also create and share invoices, quotations, and receipts using the same app.

Who can I contact for feedback about issues with BUSY?

To contact BUSY's customer support or technical support. They can provide specific guidance and assistance based on your software version and configuration.on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I am unable to register my mobile number in the BNS app. What should I do to get the OTP and complete registration?

Unable to register mobile number in BUSY bns:
 Step 1 : CHeck mobile number
 Step 2 : Check internet connection
 Step 3 : Resend OTP
 Step 4 : Wait for OTP 
 Step 5 : Try different phone

Frequently AskedQuestions