Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

If you are unable to download the BUSY Agent setup. What should I do to fix this?

To fix issue when downloading BUSY Agent setup, you can follow these steps:
 Step 1: Make sure you are downloading the setup from BUSY official website.
 Step 2: Internet connection should be stable and fast.
 Step 3: Ensure that no antivirus remove the setup file after downloaded it.

I am facing some issue with BUSY Agent. Dongle server not running and stopped automatically

You can install the BUSY Agent instead of the Dongle server. Follow the steps to configure it
1. Uninstall the Dongle Server.
2. Install the BUSY Agent in the BUSYWIN Path.
3. Configure the BUSY Agent with the correct server information.
4. Configure the Dongle Server.
5. Add the BUSY Agent to Startup

Can you guide me to setup scheduled backups on my computer?

The frequency of taking backups in BUSY depends on your specific needs and the importance of your data. It is recommended to take regular backups to ensure the safety of your data. You can choose to take backups daily, weekly, or at any interval that suits your requirements.

How frequently should I take backups of the software?

The frequency of taking backups in BUSY depends on your specific needs and the importance of your data. It is recommended to take regular backups to ensure the safety of your data. You can choose to take backups daily, weekly, or at any interval that suits your requirements.

How frequently should I take backups in BUSY?

The frequency of taking backups in BUSY depends on your specific needs and the importance of your data. It is recommended to take regular backups to ensure the safety of your data. You can choose to take backups daily, weekly, or at any interval that suits your requirements.

How to change the email address for Google Drive backup?

You can change the email Id for Google Drive backup in the BUSY Agent.
 Pls follow the below steps :
 Step 1: Open the BUSY Agent
 Step 2: Go to the google drive option
 Step 3: Here can change the email ID and do the authentication

How to troubleshoot Google Drive backup issues in BUSYAgent?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

Troubleshoot Google Drive backup errors with BUSY Agent?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

How to change backup schedule in BUSY?

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.

How to change the scheduled backup time?

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.