Frequently Asked
Questions

Q: I want to backup my data on Google Drive only. How can I stop backing up on the local drive?

To stop backup on local drive from BUSY Agent, you need to follow these steps: Step 1: Open BUSY Agent application then click on Backup Configuration(Local). Step 2: Set N on Create Backup on Local Drive ? and save the changes.

Q: I want to upload my data to BUSY. What are my options for bulk upload vs incremental upload?

For bulk upload, you can upload all your data at once. For incremental upload, you can upload new data that has been added since the last upload. You can do it manually or set it to automatic through the BUSY agent.

Q: How can I roll back and install the previous version of BUSY Agent?

To install the previous version BUSY Agent, then you need to first uninstall the current version from the Control Panel. After that install the previous version setup (If you have). Further we no recommend to roll back to the previous version.

Q: What is BUSY Agent, and is it a separate installation with additional costs?

BUSY offers an application called BUSY Agent, which allows you to take automatic backup of your data on local drive as well as on google drive. This application needs to install seperately but not to pay additional cost for the same.

Q: What is the frequency and storage location of automatic backups in BUSY?

BUSY offers an application called BUSY Agent, which allows you to take automatic backup of your data on local drive as well as on google drive. In BUSY Agent, you can schedule automatic backup upto 3 times in a day.

Q: How do I minimize BUSY Agent to run in the background?

To minimize BUSY Agent and run it in the background, you can simply click on the minimize button located at the top right corner of the software window. This will allow it to run in the background for taking automatic backup.

Q: Can I customize the backup frequency and schedule in BUSY Agent?

BUSY Agent : Step 1: Open the BUSY Agent Backup Coniguration ( Local or Google Drive) Step 2: Can customize as per your requirement for Backup of all company or not, Backup for either all FY or Single FY, Days and Time period.

Q: How many times can I keep a backup of my data, and for how many days should I keep it in the BUSY agent?

You can keep a backup of your data three times a day, and you can retain it for up to 99 days. However, if you want to retain it for only 7 days, you can do that too in BUSY agent.

Q: How can I properly close the BUSY Agent application to prevent it from running in the background?

To keep BUSY Agent running in the background you need to minimize the BUSY Agent window instead of closing it. If you close the BUSY Agent window, the backup process will stop and your data will not be backed up.

Q: Why is the BUSY agent software not starting up automatically? How can I fix this issue?

To make BUSY Agent start automatically when you open your system, you need to select Add To Startup in BUSY. This will add BUSY Agent to the startup list and it will launch automatically when you turn on your system.

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I want to backup my data on Google Drive only. How can I stop backing up on the local drive?

To stop backup on local drive from BUSY Agent, you need to follow these steps:
 Step 1: Open BUSY Agent application then click on Backup Configuration(Local).
 Step 2: Set N on Create Backup on Local Drive ? and save the changes.

I want to upload my data to BUSY. What are my options for bulk upload vs incremental upload?

For bulk upload, you can upload all your data at once. For incremental upload, you can upload new data that has been added since the last upload. You can do it manually or set it to automatic through the BUSY agent.

How can I roll back and install the previous version of BUSY Agent?

To install the previous version BUSY Agent, then you need to first uninstall the current version from the Control Panel. After that install the previous version setup (If you have). Further we no recommend to roll back to the previous version.

What is BUSY Agent, and is it a separate installation with additional costs?

BUSY offers an application called BUSY Agent, which allows you to take automatic backup of your data on local drive as well as on google drive. This application needs to install seperately but not to pay additional cost for the same.

What is the frequency and storage location of automatic backups in BUSY?

BUSY offers an application called BUSY Agent, which allows you to take automatic backup of your data on local drive as well as on google drive. 
 In BUSY Agent, you can schedule automatic backup upto 3 times in a day.

How do I minimize BUSY Agent to run in the background?

To minimize BUSY Agent and run it in the background, you can simply click on the minimize button located at the top right corner of the software window. This will allow it to run in the background for taking automatic backup.

Can I customize the backup frequency and schedule in BUSY Agent?

BUSY Agent :
Step 1: Open the BUSY Agent Backup Coniguration ( Local or Google Drive)
Step 2: Can customize as per your requirement for Backup of all company or not, Backup for either all FY or Single FY, Days and Time period.

How many times can I keep a backup of my data, and for how many days should I keep it in the BUSY agent?

You can keep a backup of your data three times a day, and you can retain it for
up to 99 days. However, if you want to retain it for only 7 days, you can do that 
too in BUSY agent.

How can I properly close the BUSY Agent application to prevent it from running in the background?

To keep BUSY Agent running in the background you need to minimize the BUSY Agent window instead of closing it. If you close the BUSY Agent window, the backup process will stop and your data will not be backed up.

Why is the BUSY agent software not starting up automatically? How can I fix this issue?

To make BUSY Agent start automatically when you open your system, you need to select Add To Startup in BUSY. This will add BUSY Agent to the startup list and it will launch automatically when you turn on your system.

Frequently AskedQuestions