Frequently Asked
Questions

Q: How to check the status of a recent backup in BUSYAgent?

We can verifying the recent BUSY backup has been done successfully or not. We can check the backup success log in BUSY agent log details for the companies whose backup has been successfully done.

Q: What is the right way to close the BUSY Agent app so that backups continue running in the background?

To backup your data in the background, Minimize the BUSY Agent application instead of closing it. Add BUSY Agent to the startup programs so that it will launch automatically when you start your system.

Q: Why is the backup going to Google Drive instead of my local drive?

The reason why the backup is going to Google Drive instead of the local drive is that you have configured BUSY Agent to only backup to Google Drive and not to the local drive.

Q: Why are my files not syncing properly between local drive and Google Drive?

BUSY does not have a feature to sync files from local drive to Google Drive. However, you can use BUSY Agent application to backup your data to both local drive and Google Drive.

Q: What to do when backup size exceeds Google Drive storage limit?

When the backup size exceeds the Google Drive storage limit, you will need to free up space on your Google Drive or upgrade to a higher storage plan to accommodate the larger backup size.

Q: How to select which company's data to sync incrementally through BUSYAgent?

In BUSY Agent, The data will get upload according to the data directory which has been specified in the BUSY Agent. It will upload data in which company the mobile app feature is enabled.

Q: How to make BUSY Agent run minimized for automated backups?

To make the BUSY Agent run minimized for automated backups, you need to open the BUSY Agent and then minimize it. It should remain minimized in the background while it takes the backups automatically.

Q: How do I change the backup storage location in BUSYAgent?

To change the backup location in BUSY Agent, you can follow these steps: Step 1: Open the BUSY Agent application. Step 2: Select Backup Configuration (Local) and can change the path for Backup.

Q: Enable prompts for saving data to Google Drive in BUSY?

In BUSY, there is no prompt feature to save data on google drive. But its saved data automatically on google drive with the scheduled time which we specify in the BUSY agent configuration.

Q: How to change the backup storage location in BUSYAgent?

To change the backup location in BUSY Agent, you can follow these steps: Step 1: Open the BUSY Agent application. Step 2: Select Backup Configuration (Local) and can change the path for Backup.

Find Solutions to Common Issues Related to notification-tools - busy agent

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to check the status of a recent backup in BUSYAgent?

We can verifying the recent BUSY backup has been done successfully or not. 
 We can check the backup success log in BUSY agent log details for the companies whose backup has been successfully done.

What is the right way to close the BUSY Agent app so that backups continue running in the background?

To backup your data in the background, Minimize the BUSY Agent application instead of closing it. Add BUSY Agent to the startup programs so that it will launch automatically when you start your system.

Why is the backup going to Google Drive instead of my local drive?

The reason why the backup is going to Google Drive instead of the local drive is that you have configured BUSY Agent to only backup to Google Drive and not to the local drive.

Why are my files not syncing properly between local drive and Google Drive?

BUSY does not have a feature to sync files from local drive to Google Drive. 
 However, you can use BUSY Agent application to backup your data to both local drive and Google Drive.

What to do when backup size exceeds Google Drive storage limit?

When the backup size exceeds the Google Drive storage limit, you will need to free up space on your Google Drive or upgrade to a higher storage plan to accommodate the larger backup size.

How to select which company's data to sync incrementally through BUSYAgent?

In BUSY Agent, The data will get upload according to the data directory which has been specified in the BUSY Agent. It will upload data in which company the mobile app feature is enabled.

How to make BUSY Agent run minimized for automated backups?

To make the BUSY Agent run minimized for automated backups, you need to open the BUSY Agent and then minimize it. It should remain minimized in the background while it takes the backups automatically.

How do I change the backup storage location in BUSYAgent?

To change the backup location in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select Backup Configuration (Local) and can change the path for Backup.

Enable prompts for saving data to Google Drive in BUSY?

In BUSY, there is no prompt feature to save data on google drive. But its saved data automatically on google drive with the scheduled time which we specify in the BUSY agent configuration.

How to change the backup storage location in BUSYAgent?

To change the backup location in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select Backup Configuration (Local) and can change the path for Backup.

Frequently AskedQuestions