Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
Why is the BUSY Agent not connecting even though the data directory path is correct?
If BUSY agent is not connecting then make sure some possbilities:
1. BUSY Agent should be set Add to startup
2.Recheck your data path and backup path.
3.Never close BUSY Agent always minimize it.
How frequently should I run backups on BUSY Agent to ensure I have up-to-date company data stored safely?
With BUSY Agent, you can schedule automatic backups up to three times in a day. We also advise you to take at least one backup daily for your data security.
Why can't I see the email signature option in BUSYAgent for Google Drive backups?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive not for email signature.
What are the recommended backup frequencies and time for Google Drive data in BUSY?
In BUSY Agent ,The BUSY backup frequency and time we can specify time three times from 24 hrs in a day as per our requiement of per day data backup.
Will backup happen automatically if BUSY or BUSY agent is not opened?
Yes , If BUSY agent is not opened but running on backend Backup will done automatically through BUSY Agent .Always add to Startup then it will be be start automatically.
Specify backup location for BUSYAgent to save backups on the desktop?
In the BUSY Agent, Click on Backup Configuration option of local drive then specify the backup location path. The backup will be done automatically in that folder on schedule time.
How often can I schedule automatic backups in BUSY?
With BUSY Agent, you can schedule automatic backups up to three times in a day. We also advise you to take at least one backup daily for your data security.
while installing BUSY Agent showing error cannot replace file
If you encounter the replace file error during the BUSY Agent installation, try resolving it by deleting the BUSY Agent folder from the BUSY WIN folder and then reinstalling it.
How to make BUSY software open on computer startup?
BUSY doesn't have any defualt option for add its application into the startup. BUSYAgent has an option called "Add to Startup" by using this you add this application in startup.
Backup option missing or greyed out in BUSY Agent.
The backup option may be unavailable or grayed out if the backup process is still running. Please wait until the backup is completed and then the option will be highlighted.