Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
What is the process to get an app password for BUSY when I have email configuration problems?
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
My previously working app password now fails when sending emails. How can I fix it?
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
How do I generate an app password for BUSY to fix email configuration issues?
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
How can I get an app password for accessing BUSY on my Yahoo account?
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
Why am I unable to generate an APP password for email configuration in BUSY?
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
Google has blocked my account from sending emails for hours. What should I do to resolve this?
If your Google account has been temporarily blocked from sending emails for 6 hours, it's likely due to a security measure triggered by unusual or suspicious email activity. To resolve this issue and regain the ability to send emails, follow these steps:
Step 1 : First and foremost, you will...
Why do my BUSY email settings reset after an update to the software? How can I prevent this from happening?
The BUSY email settings may reset after a software update due to the update process overriding the previous settings. To prevent this from happening, it is recommended to backup your email settings before performing the software update. This way, you can restore the settings after the update is complete. Additionally,...
What should I do if I'm unable to connect to the BUSY server, encountering error code ?
Error code 114 in BUSY typically indicates a problem with the software's connection to the server. To resolve this issue and successfully connect to the server, you can try the following troubleshooting steps:
Step 1 : Ensure that your computer has a stable and active internet connection.
Step 2 :...
Troubleshooting steps for resolving issues with specific tasks in BUSY and ensuring proper functionality?
To troubleshoot and resolve issues with specific tasks in BUSY and ensure proper functionality, follow these steps:
1. Check settings and configurations: Verify that the software is properly configured and all settings are correct.
2. Update software: Make sure you have the latest version of BUSY installed. Update if necessary.
...
Why is the accounting software not sending emails to my customers?
If your accounting software is not sending emails to your customers as expected, there could be various reasons for this issue. To troubleshoot and address the problem, consider the following potential causes and solutions:
Step 1 : Double-check and ensure that your email settings, including the SMTP server, port, and authentication credentials (username and password), are correctly configured in the accounting software.
Step 2 : Verify that your computer has a stable and active internet connection. Slow or intermittent connections can lead to email delivery problems.
Step 3 :Check the SMTP server settings within your accounting software and confirm that they are accurate and allow for sending emails.
Step 4 : Verify that the email account credentials (username and password) are accurate.
Step 5 ; Check the size of the email attachment you are trying to send. If it exceeds the attachment size limit, consider compressing the file or using a file-sharing service.
Step 6 :Temporarily disable your firewall or security software to see if it's causing the issue.
Step 7 : Ask your customers to check their spam or junk folders for the emails. Advise them to mark emails from your domain as Not Spam to improve email deliverability.
