Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - email configuration

FAQs

My previously working app password now fails when sending emails. How can I fix it?

As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...

How do I generate an app password for BUSY to fix email configuration issues?

As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...

How can I get an app password for accessing BUSY on my Yahoo account?

As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...

Why am I unable to generate an APP password for email configuration in BUSY?

As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...

Google has blocked my account from sending emails for hours. What should I do to resolve this?

If your Google account has been temporarily blocked from sending emails for 6 hours, it's likely due to a security measure triggered by unusual or suspicious email activity. To resolve this issue and regain the ability to send emails, follow these steps:
Step 1 : First and foremost, you will...

Why are my bills printing instead of emailing properly in BUSY?

If you are not able to send email from BUSY,possible reasons are given 
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
Step 1: Select Send Directly option if you want to send...

Why do my BUSY email settings reset after an update to the software? How can I prevent this from happening?

The BUSY email settings may reset after a software update due to the update process overriding the previous settings. To prevent this from happening, it is recommended to backup your email settings before performing the software update. This way, you can restore the settings after the update is complete. Additionally,...

What should I do if I'm unable to connect to the BUSY server, encountering error code ?

Error code 114 in BUSY typically indicates a problem with the software's connection to the server. To resolve this issue and successfully connect to the server, you can try the following troubleshooting steps:
Step 1 : Ensure that your computer has a stable and active internet connection.
Step 2 :...

Troubleshooting steps for resolving issues with specific tasks in BUSY and ensuring proper functionality?

To troubleshoot and resolve issues with specific tasks in BUSY and ensure proper functionality, follow these steps:
1. Check settings and configurations: Verify that the software is properly configured and all settings are correct.
2. Update software: Make sure you have the latest version of BUSY installed. Update if necessary.
...

Email configuration required in BUSY

To configure email in BUSY you need to follow the steps 
1 Open company in BUSY where you want to configure email
2 Go to administration menu and click on configuration then click on
email configuration
3 Go to email sending option and select directly and on read report as ...