Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
How do I change my password in BUSY?
Steps to follow for changing the password of users in BUSY accouting sotware.
Step:1 Login with the admin user.
Step:2 Go to administration option.
Step:3 select users.
Step:4 Modify the user whose password need to change.
Step;5 Then mention the new password and save then cofiguration and restart company again.
Enable Gmail two-step verification for BUSY?
To enable two step verification in gmail , you need to follow these steps:
Step 1: Sign in you Gmail account.
Step 2: Then Go to Google account settings
Step 3: Now Click on secuity tab appear in left side of screen.
Step 4: Enable two step verification from security tab.
Can I send a bill to the parties on Whatsapp in BUSY?
Yes, you can send bill to the parties on whatsapp by follow these steps:
Step 1: Open the required invoice in modify mode from transaction head.
Step 2: Press ALT+S to command sms then select the format.
Step 3: Select Whatsapp SMS Api format then mention the party whatsapp number and send it.
Configuring BUSY to remove the default tagline "Sent from BUSY" from emails.
To disable the automatic addition of "Sent from BUSY" to outgoing emails, you can go to Configuration > Email Settings > General Settings in BUSY. Untick the option "Add 'Sent from BUSY' to outgoing emails" and save the changes. This will prevent the addition of the message to your emails.
Disabling the automatic addition of "Sent from BUSY" to outgoing emails.
To disable the automatic addition of "Sent from BUSY" to outgoing emails, you can go to Configuration > Email Settings > General Settings in BUSY. Untick the option "Add 'Sent from BUSY' to outgoing emails" and save the changes. This will prevent the addition of the message to your emails.
Steps to follow when unable to send emails due to an error after configuring email in BUSY and resolving any issues?
Steps to follow if showing error while sending the mail from BUSY.
Step:1 Check internet connectivity it should be properly connected.
Step:2 Ensure 2 step verificaton is enabled and app password is generated from manage my google account option.
Step:3 Smtp server name and the credentials should be correct.
I want to manage my Google account security settings from within BUSY. Where can I find this option?
To manage your Google account security settings from within BUSY, you can find the option by going to your Google account settings. Click on the profile icon, then select "Manage your Google Account." From there, navigate to the "Security" section where you can manage your security settings, including two-step verification.
I entered the wrong Gmail ID and need to change it. How can I edit the Gmail ID?
You can change the email Id for the sending the emails from BUSY.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configurations
Step 3: Then Email Configuration
Step 4: Go to the server configuration
Step 5: Mention the change email Id and password
What is the process to input my distributors' email addresses so invoices get sent to them automatically?
To send invoices automatically via email to your distributors, you need to enter their email address in their account master. You can do this when you create their account, or later by modifying it. Once you update the email id, the invoices will be sent by email to the distributors.
Changing the email address for sending bills in BUSY and steps to follow for this task?
You can change the email address for the sending the emails from BUSY.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configurations
Step 3: Then Email Configuration
Step 4: Go to the server configuration
Step 5: Mention the change email Id and password