Frequently Asked
Questions

Q: I changed my email password, but I'm still unable to send emails from BUSY. What should I do?

If you have changed your email Id password then you need to enter the password in the BUSY. Pls Follow the below steps : Step 1: Click on Administration Step 2: Then Configurations Step 3: Then Email Configuration Step 4: Change the password of the email Id

Q: I am getting an error message in BUSY that I do not understand. What should I do?

If you are getting an error message in BUSY that you do not understand, the best course of action would be to contact the customer support team for assistance. They will be able to help you troubleshoot the issue and provide guidance on how to resolve the error message.

Q: Why did my Outlook email functionality change after upgrading to and reverting back to version in BUSY?

To resolve the errors after upgrading to the 365 from older version follow given steps: Step:1 In BUSY we have three options as email sending options i.e send directly, send through Microsoft outlook and outlook express. Note: For further assistance feel free to contact us on 8282828282.

Q: How can I verify the proper linkage of my Gmail in BUSY and ensure correct email configuration?

For verification of gmail is correct configured or not check by sending direct mail from BUSY if it send successful then the gmail is correct configured. If issue then check settings in email configration and generate app password from google settings enter that password in BUSY email configuration.

Q: What's the process to check and configure email settings in BUSY?

Check and Email configration please follow below mention steps for email configration option:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Q: Can you guide me through setting up and configuring email in BUSY?

For email configration please follow below mention steps for email configration option:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Q: Can you explain the attachment capability limitations?

Yes, there are limitations to the attachment capability. The number of attachments that can be sent in one email is limited to one. Additionally, there may be limitations on the size of the attachment that can be sent. Only one attachment can be sent at one time.

Q: The password I entered in BUSY is rejected. What password should I be using?

Steps to follow when password is rejected in BUSY's email configuration Step:1 Login your gmail account and go to manage my google account. Step:2 select security option and turn on 2 step verification. Step:3 Generate app password and copy paste that password in BUSY's email configuration.

Q: I want to change the email address linked to my BUSY Account. What steps should I follow?

Please follow below mention steps for change in email address in BUSY:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Email Configration, enter SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Q: What are the recommended ways to separate information in the emails I'm generating to avoid special character errors?

In BUSY, Email must be entered correctly with proper domain in order to avoid any error while sending mail. Further, BUSY will not display any error related to special characters and if any special character is available in mail , you need to correct it manually.

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I changed my email password, but I'm still unable to send emails from BUSY. What should I do?

If you have changed your email Id password then you need to enter the password in the BUSY. 
 Pls Follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Configurations
 Step 3: Then Email Configuration
 Step 4: Change the password of the email Id

I am getting an error message in BUSY that I do not understand. What should I do?

If you are getting an error message in BUSY that you do not understand, the best course of action would be to contact the customer support team for assistance. They will be able to help you troubleshoot the issue and provide guidance on how to resolve the error message.

Why did my Outlook email functionality change after upgrading to and reverting back to version in BUSY?

To resolve the errors after upgrading to the 365 from older version follow given steps:
 Step:1 In BUSY we have three options as email sending options i.e send directly, send through Microsoft outlook and outlook express.
 Note: For further assistance feel free to contact us on 8282828282.

How can I verify the proper linkage of my Gmail in BUSY and ensure correct email configuration?

For verification of gmail is correct configured or not check by sending direct mail from BUSY if it send successful then the gmail is correct configured. If issue then check settings in email configration and generate app password from google settings enter that password in BUSY email configuration.

What's the process to check and configure email settings in BUSY?

Check and Email configration please follow below mention steps for email configration option:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Can you guide me through setting up and configuring email in BUSY?

For email configration please follow below mention steps for email configration option:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Can you explain the attachment capability limitations?

Yes, there are limitations to the attachment capability. The number of attachments that can be sent in one email is limited to one. Additionally, there may be limitations on the size of the attachment that can be sent. Only one attachment can be sent at one time.

The password I entered in BUSY is rejected. What password should I be using?

Steps to follow when password is rejected in BUSY's email configuration
 Step:1 Login your gmail account and go to manage my google account.
 Step:2 select security option and turn on 2 step verification.
 Step:3 Generate app password and copy paste that password in BUSY's email configuration.

I want to change the email address linked to my BUSY Account. What steps should I follow?

Please follow below mention steps for change in email address in BUSY:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Email Configration, enter SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

What are the recommended ways to separate information in the emails I'm generating to avoid special character errors?

In BUSY, Email must be entered correctly with proper domain in order to avoid any error while sending mail. Further, BUSY will not display any error related to special characters and if any special character is available in mail , you need to correct it manually.

Frequently AskedQuestions