Frequently Asked
Questions

Q: Why are invoices not being attached to emails in BUSY?

Steps to follow for resolving the issue of not attaching the invoices while sending on mail. Step:1 Go to administration and then select configuration from it. Step:2 Then select email configuration option. Step:3 And make sure send reports option is selected as pdf attachment.

Q: Is the email configuration feature available in BUSY?

Yes, email configuration feature is available in BUSY. To configure email in BUSY follow these steps: Step 1: Go to administration menu then click on configuration option. Step 2: Select email configuration and mention the smtp server name, email id in username, app password generated thourgh mail id.

Q: I am unable to send invitation emails to customers from my Bizzy account. What should I check to fix this?

Please follow below mention steps for fixing email configration issue:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Q: I am unable to access my emails through BUSY. How can I fix this issue in BUSY?

Please follow below mention steps for fixing email issue:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

Q: How can I ensure the invoice PDFs are sent from my registered email ID in BUSY?

If you want to confirm that your Invoice PDF are sent properly from BUSY then follow the steps. Step 1. Confirm with your recipient. Step 2. If you not facing any error or mesage after sending any emails that menas it if working fine.

Q: Why didn't an email attachment sent through BUSY reach the recipient's mobile number?

Email attachments are sent to email addresses and cannot be accessed through mobile numbers. If you need to share a file or document with someone through email , you should use their email address to ensure they can receive and access the attachment properly.

Q: My emails from BUSY are going to spam. How can I fix this?

If an email from a specIfic sender is going to spam, follow these steps to get it in your inbox. Step 1. Access your Gmail account, navigate to the spam folder, open the email you've received, and select the Report not spam option.

Q: Ensuring SMS e-invoice is sent in the proper business format in BUSY.

To ensure that the SMS e-invoice is sent in the proper business format in BUSY, you can customize the SMS format in the software settings. Make sure to enter the correct customer name and other details in the SMS template to ensure proper formatting.

Q: Adjusting mouse settings in BUSY to control cursor speed and behavior.

To adjust mouse settings in BUSY to control cursor speed and behavior, you can go to the Control Panel on your computer and navigate to the Mouse settings. From there, you can adjust the cursor speed and other mouse-related settings according to your preference.

Q: How can I customize the theme and interface of BUSY?

To customize the theme and interface of BUSY, you can change the logo, color theme, and interface preferences according to your preference. You can find these customization options in the configuration menu of the software. In the general menu you can set the theme

Find Solutions to Common Issues Related to notification-tools - email configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why are invoices not being attached to emails in BUSY?

Steps to follow for resolving the issue of not attaching the invoices while sending on mail.
 Step:1 Go to administration and then select configuration from it.
 Step:2 Then select email configuration option.
 Step:3 And make sure send reports option is selected as pdf attachment.

Is the email configuration feature available in BUSY?

Yes, email configuration feature is available in BUSY.
To configure email in BUSY follow these steps:
Step 1: Go to administration menu then click on configuration option.
Step 2: Select email configuration and mention the smtp server name, email id in username, app password generated thourgh mail id.

I am unable to send invitation emails to customers from my Bizzy account. What should I check to fix this?

Please follow below mention steps for fixing email configration issue:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

I am unable to access my emails through BUSY. How can I fix this issue in BUSY?

Please follow below mention steps for fixing email issue:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Email Configration, check SMTP server details and id and generate password for BUSY app from google settings then securities set generate password and enter in BUSY.

How can I ensure the invoice PDFs are sent from my registered email ID in BUSY?

If you want to confirm that your Invoice PDF are sent properly from BUSY then follow the steps.
 Step 1. Confirm with your recipient.
 Step 2. If you not facing any error or mesage after sending any emails that menas it if working fine.

Why didn't an email attachment sent through BUSY reach the recipient's mobile number?

Email attachments are sent to email addresses and cannot be accessed through mobile numbers. If you need to share a file or document with someone through email , you should use their email address to ensure they can receive and access the attachment properly.

My emails from BUSY are going to spam. How can I fix this?

If an email from a specIfic sender is going to spam, follow these steps to get it in your inbox.
 Step 1. Access your Gmail account, navigate to the spam folder, open the email you've received, and select 
 the Report not spam option.

Ensuring SMS e-invoice is sent in the proper business format in BUSY.

To ensure that the SMS e-invoice is sent in the proper business format in BUSY, you can customize the SMS format in the software settings. Make sure to enter the correct customer name and other details in the SMS template to ensure proper formatting.

Adjusting mouse settings in BUSY to control cursor speed and behavior.

To adjust mouse settings in BUSY to control cursor speed and behavior, you can go to the Control Panel on your computer and navigate to the Mouse settings. From there, you can adjust the cursor speed and other mouse-related settings according to your preference.

How can I customize the theme and interface of BUSY?

To customize the theme and interface of BUSY, you can change the logo, color theme, and interface preferences according to your preference. You can find these customization options in the configuration menu of the software. In the general menu you can set the theme

Frequently AskedQuestions