Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
How to email bills/invoices to parties with mail IDs?
In BUSY, you can email bills and invoices to parties with mail IDs by generating the invoice and selecting the option to email it and then mention the email ID in party master it willl automatically pick then click on sent email button.
While Sending Mail Through oulook option from BUSY then its hangout.
Reasons for BUSY to hangout while sending mail are:
1. Outlook is not set as default app in windows setting.
2. Need to exclude BUSY and give full access rights to BUSY form antivirus properties.
3. Internet connection error make sure your internet is properly connected.
How to reconfigure email id in BUSY?
In BUSY option for email configration which helps to sent email directly from BUSY please follow below mention steps:-
Step 1:- Administration Tab,
Step 2:- Configration,
Step 3:- Email Configration, Mention the required details SMTP server code you can search from google mail id, password, etc.
Trouble finding two-factor option in BUSY?
Please follow below mention steps for two-steps option in email:-
Step 1:- Login email
Step 2:- Settings
Step 3:- Accounts & Import
Step 4:- Other google account settings
Step 5:- Security, 2-step settings, disable and then enter OTP the 2-step settings is off
I want to link my email account in BUSY for sending email. How can I do this?
To link your Email account of BUSY with your phone then please follow the steps.
Step 1. Click on Gmail logo on your phone screen then enter the login credentials.
Step 2. Sync your email and after few minutes it will connected.
While sending email from BUSY showing SMTP error code 4. How do i resolve it.
If you are facing smtp error code 4 while sending email from BUSY then you need to check your antivirus if it is blocking BUSY application to access internet. If same issue persist then you need to check after change your internet connection.
How frequently does the integration between BUSY and Gmail need to be re-authenticated?
If authentication between email and BUSY once done, then there is no need to
reauthenticated again. further
Clarification you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
What should I do if I encounter an error message while saving information in BUSY?
Steps to follow while encounter error at the time of saving information.
Step:1 Take a latest backup of the company.
Step:2 Open company and go to housekeeping option and select reindex database.
Step:3 If error persist contact to BUSY helpline no.
I want to change the email header and footer option in the BUSY accouting software.
Step to follow for changing the default email header and footer in the BUSY
Step:1 Go to the administration and select configuration.
Step:2 Then select email configuration option.
Step:3 Now from email cofiguration option can change the email header and footer.
What steps are needed to register for the BUSY mobile app?
To complete the mobile app activation and setup, please reach out to the dealer or agent from whom you purchased the app. They will be able to assist you with the activation process and provide you with the necessary instructions and credentials.