Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - sms configuration
Ensuring proper functionality of WhatsApp configuration in BUSY: what steps to take?
To connect BUSY to your WhatsApp account for sharing invoices and other documents, you need to follow these steps:
1. Download the desktop version of BUSY.
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
Switching BUSY mobile app from demo to full version after purchase: step-by-step guidance.
To switch the BUSY mobile app from the demo version to the full version after purchase, follow these step-by-step instructions:
1. Purchase the BUSY mobile app from a dealer or through the official website.
2. Once the purchase is complete, you will receive a license key.
3. Open the BUSY mobile app on your device.
4. Go to the settings or preferences section of the app.
5. Look for the option to activate or upgrade the app.
6. Enter the license key provided to you during the purchase.
7. Follow any additional prompts or instructions to complete the activation process.
8. Once the activation is successful, the BUSY mobile app will switch from the demo version to the full version, unlocking all features and functionalities.
If you encounter any issues during the activation process, please contact BUSY customer support for further assistance.
Incomplete voucher via SMS after bill deduction in BUSY: troubleshooting steps?
If you are receiving an incomplete voucher via SMS after bill deduction in BUSY, it's important to troubleshoot and resolve this issue to ensure you have access to complete and accurate information. Here are some troubleshooting steps you can follow:
Step 1: Ensure that the SMS notification feature is correctly configured in your BUSY
Step 2 ;Double-check that the mobile number associated with your account in the software is correct.
Step 3 :Confirm that your mobile device has a stable and active network connection.
Step 4 :service providers impose limitations on the number of SMS messages that can be sent.
Step 5 :Create a test transaction with a different voucher series in the software to see if you receive SMS notifications for those transactions.
Step 6 : Check if there's an issue with the SMS message template or content.
I want to send WhatsApp messages to my customers automatically from my system. What setup do I need for this?
To send WhatsApp messages to your customers automatically from your system, you will need to:Install the WhatsApp desktop version on your system.
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
Configuring WhatsApp API in BUSY: dealer-provided API not working, who to contact?
To connect BUSY to your WhatsApp account for inteegration, you need to follow these steps:
1. Download the desktop version of BUSY.
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
I am unable to find the options for enabling WhatsApp messaging in BUSY. Where can I find them?
To enable WhatsApp integration in BUSY, you need to update the server BUSY version to the latest 9.1 release
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
How can I get the WhatsApp desktop version linked to BUSY for sending invoices?
To enable WhatsApp integration in BUSY, you need to update the server BUSY version to the latest 9.1 release
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
What troubleshooting can I do if the WhatsApp integration in BUSY is not working?
To enable WhatsApp integration in BUSY, you need to update the server BUSY version to the latest 9.1 release
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
Why am I not able to see the WhatsApp messaging option in BUSY?
To enable WhatsApp integration in BUSY, you need to update the server BUSY version to the latest 9.1 release
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.
Unable to send invoices via WhatsApp in BUSY. Configuration?
To enable WhatsApp integration in BUSY, you need to update the server BUSY version to the latest 9.1 release
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.