Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - whatsapp

FAQs

What are the steps to share an invoice or bill with a customer via WhatsApp from BUSY?

 To share an invoice or account statement via WhatsApp with a customer in BUSY, then follow 
these steps:
In order to use WhatsApp Desktop, it's important to have a Windows operating system that is Windows 8.1 or
a newer version. WhatsApp Desktop is not compatible with older versions of Windows....

I want to upload PDFs from BUSY invoices to WhatsApp. What configuration is needed for this?

 To share an invoice or account statement via WhatsApp with a customer in BUSY, then follow 
these steps:
In order to use WhatsApp Desktop, it's important to have a Windows operating system that is Windows 8.1 or
a newer version. WhatsApp Desktop is not compatible with older versions of Windows....

To send sales quotations directly via email or WhatsApp from BUSY, what configuration is needed?

 For sending the sales quotation from BUSY we need to do the whatsapp and email configuration in the BUSY software.
Pls follow the below steps for Whatsapp Configuration :
Step 1: Make sure that the window should be 8 or above
Step 2: Download the whatsapp web from the microsoft...

How can I configure email and WhatsApp notifications in BUSY? What are the steps involved?

 To configure email and WhatsApp notifications in BUSY,then follow the below steps:
For Whatsapp Configuration :
Step 1: Make sure that the window should be 8 or above
Step 2: Download the whatsapp web from the microsoft store or from any other site.
Step 3: Install it and scan your...

My WhatsApp chats are not syncing between mobile and desktop. What might cause this and how can I get them to sync properly?

 If WhatsApp chats are not syncing between mobile and desktop. What might cause this and how can I get them to sync properly,you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. You can try restarting your...

WhatsApp desktop is not detecting my phone or unable to scan the QR code. What should I check to resolve this?

 If WhatsApp desktop is not detecting my phone or unable to scan the QR code, you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. You can try restarting your router or connecting to a different network.
...

I am unable to open the payment voucher sent via WhatsApp on my mobile phone. How can I resolve this?

 To resolve the issue of not being able to open the payment voucher sent via WhatsApp on your mobile phone,you can try the following steps : 
Step 1: You must have a Standard or Enterprise license of BUSY and Windows 10 or a later version to use the email configuration...

I'm experiencing frequent disconnections or loss of connection with WhatsApp desktop. How can I troubleshoot this issue?

 To troubleshoot frequent disconnections or loss of connection with WhatsApp desktop, you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. You can try restarting your router or connecting to a different network.
Step 2 : Update...

My phone is not linking properly to send/receive vouchers via WhatsApp. What could be the reason?

 f You Are Not Able To send/receive vouchers via WhatsApp on your mobile phone,you can try the following steps : 
1.You must have a Standard or Enterprise license of BUSY and Windows 10 or a later version to use the SMS configuration feature.
2.You can Send Message Through Whatsapp Desktop...

Why can't I see the WhatsApp desktop app option in BUSY, and how can I enable it?

 We need to download the whatsapp desktop app from the Google. In BUSY, we can do the whatsapp configuration.
Pls follow the below steps for Whatsapp configuration :
Step 1: Make sure that the window should be 8 or above
Step 2: Download the whatsapp web from the microsoft store...

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