Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - invoice designing modification
How do I customize invoices in BUSY, specifically editing invoice templates?
You can customize or edit invoices in BUSY
Please follow the given steps to customization
Step 1 Go on administration
Step 2 Click on configuration
Step 3 Invoice document printing
Step 4 Click on Advanced then select invoice type and invoice format
Step 5 Click on Header for header part customization
Step 6 Click on Body for Invoice body customization
Step 7 Click on Footer for footer part customization
I need to show invoice number and date in a particular format on sales invoices. How do I customize this?
To customize the format of the invoice number and date on sales invoices in BUSY, you will need to modify the invoice format. You can contact your BUSY dealer or the person/team who designed your invoice format to make these customizations. They will be able to assist you in creating the desired format for the invoice number and date. Please note that there may be additional charges for this service.
How can I add custom fields like serial number, description etc for items in sales invoice?
The Standard format for printing sales invoices in BUSY does not have the option to add serial number, item description in column. You have to customize a format that suits your requirements. For customize a format you can contact to your authorized channel partner or you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Can you provide me with instructions on how to display the discounted price and the original price separately on the invoice?
To add a specific field such as discount and price in the designing format of BUSY, you can follow these steps:
Step 1: Step 1: Go to Administration and then click on Configuration.
Step 2: Select Invoice Document Printing and select Advanced.
Step 3: Select Voucher Type and click on modify Format .
Step 4: Add the field in Body Part and configure discount field and price field in it and save.
How to troubleshoot the issue of blank preview when trying to print deposit slips?
To troubleshoot the issue of blank preview when trying to print deposit slips in BUSY , you can try the following steps:
Step 1: Ensure that the printer is properly connected and configured.
Step 2: check the latest version of BUSY installed on computer
Step 3: Check the Transaction entry.
Step 4 If the issue persists, try exporting the document as a PDF file and then printing the exported file.
how to restore designed format ?
To restore the design format, follow these steps:
1.Navigate to the administration section.
2.Select the configuration option.
3.Within configuration, find and choose Invoice Document Printing.
4.Select the advanced settings within the invoice document printing.
5.Choose the voucher type you need to restore (e.g., sales invoice).
6.Locate the Copy from Disk option.
7.Indicate the location where the format is stored on the disk.
8.Confirm the selections and proceed.
By following these steps, you have successfully restored the design format.
How can I design my format in the advanced format?
To design your format in the advanced format in BUSY, you need to follow these steps:
Step 1: Go to the administration and then click on configuration.
Step 2: Click on Invoice Document Printing and choose Advanced.
Step 3: Select the voucher type that you want to customize.
Step 4: Click on the format name to customize different parts of the printing format, such as the header, body,and footer.
It only prints some invoices not all. What should I check?
If only some invoices are printing and not all, you should check the configurations and settings related to printing in your BUSY. Ensure that the correct printer is selected and properly connected. Also, check if there are any filters or criteria set that may be causing only certain invoices to print. Additionally, verify if there are any specific settings for individual invoices that may be affecting their printing.
How to remove currency Separator from amount /price form Invoice?
In specific instances, users may seek to exclude separators from amounts, such as when extracting payment information from a QR code. This requires inputting the amount in a UPI format devoid of currency separators, ensuring a seamless transaction experience.
To remove separator from amount, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step 2 : Add #’NCF’ before size ’in field as
How to enable the multi currency feature in BUSY.
To enable the multi currency feature in BUSY follow below steps:
Step 1: Go to administration menu and configuration option.
Step 2: Then select feature and options and select account tab.
Step 3: Then tick on multi currency feature option and then click on save button.
Step 4: Go to administration menu and select accounts option.
Step 5: Then click on modiFinancial Year account option and mention Y on multi currency feature.