Frequently Asked
Questions

Q: Why is the chalan number showing instead of the bill number

In standard format of BUSY shows the Bill no correctly, Further if you have a designed format and show wrong. It might be because you selected the wrong field while designing it. To fix this, you need to contact your authorized channel partner. reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: How do I preview the bill printout before printing in BUSY

To preview the bill printout before printing in BUSY, you can follow these steps 1. Open the BUSY software with your company file. 2. Navigate to Transactions and enter the invoice. 3. Complete the entry and save it. 4. After saving, BUSY may prompt you to print. 5. You can select "Yes,and the Printing page will appear. 6. On that page, you'll find a "previewbutton to view the invoice preview.

Q: Display e-way bill number on printed BUSY invoice. How?

To Display the E way bill Number on a Printed BUSY Invoice: Step 1: Go to Administration and click on Configuration. Step 2: Select Invoice Document Printing. Step 3: Click on Standard Then Sale Invoice select. Step 4: Go to Optional Fields/Transport Details Prinitng Click on As Mentioned Below Select E way bill No Save then save configure sales invoice.

Q: How can in print full Item details which feed in Item description not showing in print print formate?

In Standard Formate Item description bydefault automatic show in print. In Advance Formate You need to add feild Follow these step: Step 1: Click on Administration. Step 2: Go to Configuration. Step 3: Click on Invoice/Document Printing. Step 4: Select Advanced Sales Invoice Click on Body and mention Item Desc Feild. Note: Further modification contact to your dealer.

Q: How can I customize the format to add a specific field (such as discount) in the designing format?

To add a specific field such as discount in the designing format of BUSY, you can follow these steps: Step 1: Step 1: Go to Administration and then click on Configuration. Step 2: Select Invoice Document Printing and select Advanced. Step 3: Select Voucher Type and click on modify Format . Step 4: Add the field in Body Part and configure discount field in it and save.

Q: What's the process for printing and emailing multiple invoices together for a date range in BUSY?

Printing and emailing multiple invoices together for a date range in BUSY typically involves using the software's batch processing or reporting features. Here's a general process to follow: Step 1:- Print/Email/Sms Menu Step 2:- Invoice Document Step 3:- Select particulat voucher type like sales, purchage etc. option Step 4 : Select party and specify date range Step 5 : Select the Print .

Q: I want to generate GST compliant invoices from BUSY. What configuration and settings do I need to enable?

for Configur GST Compliant invoice Configuration see the follow Step Step 1: Go to Administartion then Configuration click on Invoice Document Printing Option Step 2: Click on Sale Invoice Step 3: Now Configur Sales invoice put Bank detailes , Terms Condition , enable ptint tttle copy Step 4: Enable Print Tax Summary option Satep 5: Save the Configuration

Q: I want to generate GST compliant invoices but unable to do so. What steps should I follow?

for Configur GST Compliant invoice Configuration see the follow Step Step 1: Go to Administartion then Configuration click on Invoice Document Printing Option Step 2: Click on Sale Invoice Step 3: Now Configur Sales invoice put Bank detailes , Terms Condition , enable ptint tttle copy Step 4: Enable Print Tax Summary option Satep 5: Save the Configuration

Q: The signature image is appearing too small on the invoices. How can I increase the size?

To increase the size of the signature image, please ensure that you are using the Standard or Advanced Invoice design. For the standard design, there is no need to configure any settings; everything is set by default. Just use the proper image so that it prints correctly. For the Advanced design, please call our helpdesk at 8282828282, and we will assist you via remote access.

Q: How do I copy a format from another companys invoice and apply it to mine?

Unfortunately, it is not possible to directly copy a format from another company's invoice and apply it to your own in BUSY. Each company's configuration and data are unique, and copying formats between companies is not supported in BUSY. However, you can create your own custom format or contact your dealer for assistance. Please note that creating custom formats may involve additional charges.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why is the chalan number showing instead of the bill number

In standard format of BUSY shows the Bill no correctly, Further if you have a designed format and show wrong. It might be because you selected the wrong field while designing it. To fix this, you need to contact your authorized channel partner.
reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How do I preview the bill printout before printing in BUSY

To preview the bill printout before printing in BUSY, you can follow these steps
1. Open the BUSY software with your company file.
2. Navigate to Transactions and enter the invoice.
3. Complete the entry and save it.
4. After saving, BUSY may prompt you to print.
5. You can select "Yes,and the Printing page will appear.
6. On that page, you'll find a "previewbutton to view the invoice preview.

Display e-way bill number on printed BUSY invoice. How?

To Display the E way bill Number on a Printed BUSY Invoice: 
 Step 1: Go to Administration and click on Configuration. 
 Step 2: Select Invoice Document Printing. 
 Step 3: Click on Standard Then Sale Invoice select. 
 Step 4: Go to Optional Fields/Transport Details Prinitng Click on As Mentioned Below Select E way bill No Save then save configure sales invoice.

How can in print full Item details which feed in Item description not showing in print print formate?

In Standard Formate Item description bydefault automatic show in print. 
 In Advance Formate You need to add feild Follow these step: 
 Step 1: Click on Administration. 
 Step 2: Go to Configuration. 
 Step 3: Click on Invoice/Document Printing. 
 Step 4: Select Advanced Sales Invoice Click on Body and mention Item Desc Feild. 
 Note: Further modification contact to your dealer.

How can I customize the format to add a specific field (such as discount) in the designing format?

To add a specific field such as discount in the designing format of BUSY, you can follow these steps:
Step 1:  Step 1: Go to Administration and then click on Configuration.
Step 2: Select Invoice Document Printing and select Advanced.
Step 3: Select Voucher Type and click on modify Format .
Step 4: Add the field in Body Part and configure discount field in it and save.

What's the process for printing and emailing multiple invoices together for a date range in BUSY?

Printing and emailing multiple invoices together for a date range in BUSY typically involves using the software's batch processing or reporting features. Here's a general process to follow:
 Step 1:- Print/Email/Sms Menu
 Step 2:- Invoice Document
 Step 3:- Select particulat voucher type like sales, purchage etc. option
 Step 4 : Select party and specify date range 
 Step 5 : Select the Print .

I want to generate GST compliant invoices from BUSY. What configuration and settings do I need to enable?

for Configur GST Compliant invoice Configuration see the follow Step 
 Step 1: Go to Administartion then Configuration click on Invoice Document Printing Option 
 Step 2: Click on Sale Invoice 
 Step 3: Now Configur Sales invoice put Bank detailes , Terms Condition , enable ptint tttle copy 
 Step 4: Enable Print Tax Summary option 
 Satep 5: Save the Configuration

I want to generate GST compliant invoices but unable to do so. What steps should I follow?

for Configur GST Compliant invoice Configuration see the follow Step 
 Step 1: Go to Administartion then Configuration click on Invoice Document Printing Option 
 Step 2: Click on Sale Invoice 
 Step 3: Now Configur Sales invoice put Bank detailes , Terms Condition , enable ptint tttle copy 
 Step 4: Enable Print Tax Summary option 
 Satep 5: Save the Configuration

The signature image is appearing too small on the invoices. How can I increase the size?

To increase the size of the signature image, please ensure that you are using the Standard or Advanced Invoice design.
For the standard design, there is no need to configure any settings; everything is set by default. Just use the proper image so that it prints correctly.
For the Advanced design, please call our helpdesk at 8282828282, and we will assist you via remote access.

How do I copy a format from another companys invoice and apply it to mine?

Unfortunately, it is not possible to directly copy a format from another company's invoice and apply it to your own in BUSY. Each company's configuration and data are unique, and copying formats between companies is not supported in BUSY. However, you can create your own custom format or contact your dealer for assistance. Please note that creating custom formats may involve additional charges.

Frequently AskedQuestions