Frequently Asked
Questions

Q: What are the different GST invoice formats in BUSY?

BUSY provide multiple GST invoice format like standard format, A5 half page , Slip 3 inch GST and Slip 4 inch GST. Furthermore, BUSY allows users to customize the invoice format according to their specific needs and preferences. Note - Format designing is a chargeable process. You can also coordinate with our authorized channel partner for the same.

Q: Why are elements showing up in the wrong places on my invoices?

In Advanced format , We have to set it in Header,Body and Footer Part. Pls Follow the below Steps: Click On Step 1: Administration Step 2: Conguration Step 3: Invoice Document Printing Step 4: Advanced Step 5: Select Voucher Type & Format Step 6: Can do Changes in required Fields in Header, Body and Footer. Note : Advanced Format Designing always done on Chargeable basis.

Q: How do I change the logo, header, footer etc on my invoices?

Please follow the below mention steps for logo settings:- Click On Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Invoice/Document Printing Select Standard format select invoice. On right hand side showing LOGO option change in height width of the logo as per requirement. Note :- Take backup first. If format is designed (not standard format) then contact to BUSY Support

Q: How do I add or remove fields on my invoice template?

In Advanced format , We have to set it in Header,Body and Footer Part. Pls Follow the below Steps: Click On Step 1: Administration Step 2: Conguration Step 3: Invoice Document Printing Step 4: Advanced Step 5: Select Voucher Type & Format Step 6: Can do Changes in required Fields in Header, Body and Footer. Note : Advanced Format Designing always done on Chargeable basis.

Q: How can I reprint bill with an items details ?

To reprint an item's details in BUSY, please follow below steps: Step 1: Go to administration menu and then select configuration option Step 2: And then select general tab and then enable print Duplicate Copy while re printing sales invoice and set as Yes. Step 3: And now save the configuration and check the print copies while printing.

Q: I need the address of both the supplier and receiver in separate columns on the inward and outward supply invoices. How can I do this?

In BUSY, it is not possible to alter the address position in the standard invoice printing format. However, if you wish to create a customized format according to your preferences, you can reach out to your authorized channel partner or feel free to contact on our custom support at 8282828282. Format customization is a chargeable process.

Q: If a specific field is not added in the designing format, what steps should I take to add it?

To add a specific field in the designing format of BUSY, you need to follow these steps: Step 1: Go to Administration and then click on Configuration. Step 2: Select Invoice Document Printing and select Advanced. Step 3: Select Voucher Type and click on modify Format . Step 4: Add the field in Header, Body or Footer Part and save.

Q: Can you guide me to the administration configuration to enable the sales return voucher print option?

To print the sale return voucher in standard format, you need to follow these steps : Step 1 : Go to administration then configuration Step 2 : Click on invoice and document printing select standard then select sale return Step 3 : Configure the setting you need to print then click on save button and print sale return voucher.

Q: What is the difference between the POS and standard invoice format in BUSY? How does it impact the invoice details shown?

POS format is normally used for B2C or cash memo bills, but Stander invoices use a B2B party bill in stander format. details of the invoice, like seller and buyer details, with all addresses bank details of the seller, item details, and details of the amount details and gst details, but pos billing format mention a summary of billing details

Q: How can I ensure that the new field that I created will appear in the print option design format?

To ensure that the new field appears in the print design format option in BUSY, you need to follow these steps: Step 1: Go to Administration then Configurations Step 2: Click on Invoice Document printing and select Advanced Step 3: Select Voucher Type and Create Format now Add field according to Header, Body, and Footer Part.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What are the different GST invoice formats in BUSY?

BUSY provide multiple GST invoice format like standard format, A5 half page , Slip 3 inch GST and Slip 4 inch GST. Furthermore, BUSY allows users to customize the invoice format according to their specific needs and preferences.
Note - Format designing is a chargeable process. You can also coordinate with our authorized channel partner for the same.

Why are elements showing up in the wrong places on my invoices?

In Advanced format , We have to set it in Header,Body and Footer Part.
Pls Follow the below Steps:
Click On
Step 1: Administration
Step 2: Conguration
Step 3: Invoice Document Printing
Step 4: Advanced
Step 5: Select Voucher Type & Format
Step 6: Can do Changes in required Fields in Header, Body and Footer.
Note : Advanced Format Designing always done on Chargeable basis.

How do I change the logo, header, footer etc on my invoices?

Please follow the below mention steps for logo settings:- Click On
Step 1:- Administration Tab,
Step 2:- Configration,
Step 3:- Invoice/Document Printing
Select Standard format select invoice. On right hand side showing LOGO option change in height width of the logo as per requirement.
Note :- Take backup first. If format is designed (not standard format) then contact to BUSY Support

How do I add or remove fields on my invoice template?

In Advanced format , We have to set it in Header,Body and Footer Part.
Pls Follow the below Steps:
Click On
Step 1: Administration
Step 2: Conguration
Step 3: Invoice Document Printing
Step 4: Advanced
Step 5: Select Voucher Type & Format
Step 6: Can do Changes in required Fields in Header, Body and Footer.
Note : Advanced Format Designing always done on Chargeable basis.

How can I reprint bill with an items details ?

To reprint an item's details in BUSY, please follow below steps:
Step 1: Go to administration menu and then select configuration option
Step 2: And then select general tab and then enable print Duplicate Copy while re printing sales invoice and set as Yes. 
Step 3: And now save the configuration and check the print copies while printing.

I need the address of both the supplier and receiver in separate columns on the inward and outward supply invoices. How can I do this?

In BUSY, it is not possible to alter the address position in the standard invoice printing format. However, if you wish to create a customized format according to your preferences, you can reach out to your authorized channel partner or feel free to contact on our custom support at 8282828282. Format customization is a chargeable process.

If a specific field is not added in the designing format, what steps should I take to add it?

To add a specific field in the designing format of BUSY, you need to follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Invoice Document Printing and select Advanced.
Step 3: Select Voucher Type and click on modify Format .
Step 4: Add the field in Header, Body or Footer Part and save.

Can you guide me to the administration configuration to enable the sales return voucher print option?

To print the sale return voucher in standard format, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on invoice and document printing select standard then select sale return
Step 3 : Configure the setting you need to print then click on save button and print sale return voucher.

What is the difference between the POS and standard invoice format in BUSY? How does it impact the invoice details shown?

POS format is normally used for B2C or cash memo bills, but
Stander invoices use a B2B party bill in stander format.
details of the invoice, like seller and buyer details, with all addresses
bank details of the seller, item details, and details of the amount
details and gst details, but pos billing format mention
a summary of billing details

How can I ensure that the new field that I created will appear in the print option design format?

To ensure that the new field appears in the print design format option in BUSY, you need to follow these steps:
Step 1: Go to Administration then Configurations 
Step 2: Click on Invoice Document printing and select Advanced 
Step 3: Select Voucher Type and Create Format now Add field according to Header, Body, and Footer Part.

Frequently AskedQuestions