Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

FAQs

Is it possible to show the field as barcode with captions on Invoice?

Yes, In BUSY We can Print any Field in Barcode with captions.
To Print Field in Barcode with title, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step 2 : Tag #’BCWC’ before size in field as

How do I add a new field to my selling invoice print out?

Please provide more details about which field you want to add in the sale invoice printing format. Some fields can be configured in the standard format, but if you have a designed format, you need to contact the person who customized it for you.

How do I connect to an agent for help with customizing my invoices?

If you need any assistance with customize invoices you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in. You can also contact to your authorized channe partner for the same.

Font size issue in quotaton

To set up the quotation form, follow these steps
Step1 Go to Administration and click on Configuration.
Step2 Select Invoice Document Printing and choose Standard
Step3 Click on Sale Quotation
Step4 Adjust the heading, company name, and address as needed.
Step5 Click the Save tab to save the configuration.

Why are the default transporter and vehicle number fields still visible on my service invoice printout?

You have mentioned the transporter and vehicle number Fields in transport window in voucher.
That's why it is showing in invoice print.
And there is chances if you are using design format some constant field added in transporter and vehicle number fields design format.

How to ensure the party address displays correctly in the invoice format in BUSY?

Please follow below mention steps for updating or checking printing address :-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Invoice/Document printing
Step 4:- Standard
Step 5:- Select invoice printing address of company and name show if wants to change then change here.

Ensuring proper alignment of printed bill copies in BUSY: addressing lines and border gaps.

To ensure proper alignment of printed bill copies in BUSY, you can adjust the margins and settings in the invoice template from hardware configuration . This will help address any issues with the alignment of addressing lines and border gaps on the printed bills.

I want to send payment reminders via WhatsApp but it is going as PDF attachment. How can I send plain text WhatsApp messages?

To send plain text payment reminder on WhatsApp, you need to add and configure the Sales invoice format with name BUSYSMS through the Invoice/Document Printing option in which you can configure all the necessary details that you want to send in plain text.

What is the procedure to remove a pre-defined line/text from an existing letter/notification format in BUSY?

To remove a pre-defined line/text from an existing letter/notification format in BUSY,you need to add and configure the Sales invoice format with name BUSYSMS through the Invoice/Document Printing option in which you can configure all the necessary details that you want in notification.

How can i change the column of party address in invoice printing?

In BUSY, it is not possible to alter the address position in the standard invoice printing format. However, if you wish to create a customized format according to your preferences, you can reach out to your authorized channel partner. Customization services are chargeable.