Frequently Asked
Questions

Q: Is there a way to increase the number of lines supported per page in BUSY?

In standard configuration we can't increase number of lines but we can design and customised in Advance designing. For Advance designing Should call to your channel partner to whom you have purchased or call to our support helpline number 8282828282.

Q: How can I customize invoice format in BUSY?

To customize the invoice format in BUSY, you can contact our centralized help desk at 8282828282. If there are minor changes, they do it without any charges. Otherwise, they can charge rupees 1350 plus 18% GST for the invoice customization.

Q: What options are available for voucher printing customization?

BUSY provides two type of formats for printing invoices in BUSY such as Standard format and Advance format. Both formats can be customize as per your requirements. For advanced format you need to contact them who customize it for you.

Q: How can I add outstanding dues on an invoice printout?

In BUSY standard or default format there is no option to print outstanding dues amount o it. In that case you need to customize the printing format either from your authorized channel partner or share your requirements on support@busy.in

Q: Why is the tax percentage appearing twice on my invoice?

kindly provide more clearification so that we can help you regarding this one possible reason of this could be the format designing, for that you can check your format to partner end or with whom you have deisgned it.

Q: I am having issues with the voucher printing format in BUSY. How can I get it customized?

You can get the voucher printing format customized in BUSY by contacting a dealer or getting in touch with BUSY support for assistance. There may be a one-time fee for customization and any subsequent modifications may also be chargeable.

Q: I want to preview invoices and bills before printing in BUSY. What should I do?

To preview invoices and bills before printing in BUSY please follow below steps. Step 1: Open voucher and press ALT+P Step 2: Select invoice to print then select BUSY format. Step 3: Then press ALT+P and check preview.

Q: Can you explain the process for modifying default row formats in BUSY? I am struggling to figure out how to consolidate rates into one row.

To customise the invoice format or modification in existing advance format, you can reach out to your authorized channel partner or feel free to contact on our customer support helpline at 8282828282. Format customization is a chargeable process.

Q: My sales invoice is showing an incorrect address. How can I correct this address for my company and also for specific customers?

to Update Sale Invoice Address See Flowing Step Step:1 Login the Company Step:2 Go to Administration Configuration Invoice Document Printing Standard Sale Invoice Step:3 in Invoice Heading Option update comoany name and address then click on save or press f2

Q: Why is the invoice printing not appearing in bold when generated from BUSY? How can this formatting issue be corrected?

In standard invoice format of BUSY, you cannot made any changes as it is software inbuild format. In order to bold any data or field , you can customize the invoice format as per need through HTML coding.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Is there a way to increase the number of lines supported per page in BUSY?

In standard configuration we can't increase number of lines but we can design and customised in Advance designing. For Advance designing Should call to your channel partner to whom you have purchased or call to our support helpline number 8282828282.

How can I customize invoice format in BUSY?

To customize the invoice format in BUSY, you can contact our centralized help desk at 8282828282. If there are minor changes, they do it without any charges. Otherwise, they can charge rupees 1350 plus 18% GST for the invoice customization.

What options are available for voucher printing customization?

BUSY provides two type of formats for printing invoices in BUSY such as Standard format and Advance format. Both formats can be customize as per your requirements. For advanced format you need to contact them who customize it for you.

How can I add outstanding dues on an invoice printout?

In BUSY standard or default format there is no option to print outstanding dues amount o it. In that case you need to customize the printing format either from your authorized channel partner or share your requirements on support@busy.in

Why is the tax percentage appearing twice on my invoice?

kindly provide more clearification so that we can help you regarding this one possible reason of this could be the format designing, for that you can check your format to partner end or with whom you have deisgned it.

I am having issues with the voucher printing format in BUSY. How can I get it customized?

You can get the voucher printing format customized in BUSY by contacting a dealer or getting in touch with BUSY support for assistance. There may be a one-time fee for customization and any subsequent modifications may also be chargeable.

I want to preview invoices and bills before printing in BUSY. What should I do?

To preview invoices and bills before printing in BUSY please follow below steps. 
Step 1: Open voucher and press ALT+P 
Step 2: Select invoice to print then select BUSY format. 
Step 3: Then press ALT+P and check preview.

Can you explain the process for modifying default row formats in BUSY? I am struggling to figure out how to consolidate rates into one row.

To customise the invoice format or modification in existing advance format, you can reach out to your authorized channel partner or feel free to contact on our customer support helpline at 8282828282. Format customization is a chargeable process.

My sales invoice is showing an incorrect address. How can I correct this address for my company and also for specific customers?


to Update Sale Invoice Address See Flowing Step 
Step:1 Login the Company
Step:2 Go to Administration Configuration Invoice Document Printing Standard Sale Invoice
Step:3 in Invoice Heading Option update comoany name and address then click on save or press f2

Why is the invoice printing not appearing in bold when generated from BUSY? How can this formatting issue be corrected?

In standard invoice format of BUSY, you cannot made any changes as it is software inbuild format. In order to bold any data or field , you can customize the invoice format as per need through HTML coding.

Frequently AskedQuestions