Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

The tax invoice generated from BUSY does not show item details. It only shows company header and footer. How can I get it to show all invoice line items?

If Item details are not showing in invoice then check these steps.
Step 1. Check that you have entered the item details correctly while creating the invoice.
Step 2. Ensure that you are using the Latest Version of BUSY.
Step 3. Or you can restore any last working bakcup to recover the item details in invoice.

I am unable to find the E-Invoice acknowledgment number in the invoice generated by BUSY. Where can I find this?

To find the e-invoice acknowledgement number in the invoice generated by BUSY, follow these steps:
Step 1: Go to adminstration menu.
Step 2: Then click on configuration menu.
Step 3: Then cLick on Invoice/document Printing and then click on standard.
Step 4: Then select sales vch.
Step 5: Now you can enabled option Print E-inv. IRN/Ack.No./Ack.Date

Where can I find the option to print multiple sales invoice in BUSY Accounting Software?

To find the option to print multiple sales invoice in BUSY follow the below steps:
Step1: Go to Print/email/sms menu
Step2: Then click on Print Utilities option
Step3: Then click on Invoice/Documents option and then select Sale invoice
Step4: Then click on Date wise option and then specify starting date and ending date
Step5: Then click on Print option

Why are changes made to the invoice not reflecting in the printed invoice?

If The changes made to the invoice format not reflecting in the printed invoice then there can be several possible reasons. 
1. Please check the changes you have made in the format have been filled in the voucher or not.
2. If you are using design format then also check the page settings configuration.

How do I print bills and invoices in BUSY?

To print bill or invocies from BUSY please follow below steps:
Step 1: Open respective invocie in modify mode
Step 2: Click in Print button or press Ctrl+P on your keyboard
Step 3: Select invoice option
Step 4: Specify format name and no. of copies
Step 5: You can preview bill before print or can give direct print command also

How do I print GST compliant invoices from BUSY?

In BUSY can print GST details in both Standard and Advanced Invoices. 
For Standard Invoice: Enable the GST fields related option from as per your required from Standard Configuration.
For Advanced Invoice: We have to add GST required fields.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard and Advanced

How can I get the E-invoice QR code, IRN No., and Acknowledgement No. to print on the invoice in BUSY if they are missing during printing?

To get the E-invoice QR Code and IRN No. and acknowledge no., follow these steps 
step 1: Go to administration menu and select invoice document printing.
step 2: Than Select Standerd format and than select sale invoice.
step 3: Enable print E-invoice QR Code and print E-invoice IRN/Ack No./Ack. date and save.

I am unable to generate the invoice document in the BUSY. It shows a blank page instead of the actual invoice. How can I resolve this?

If you unable to print invoice document in BUSY and it shows blank
instead of the actual invoice then follow the steps
1 ensure that you have selected the correct design format
2 make sure that you have installed pdf viewer in system
3 while viewing the print format no of copies should not be 0

How do I print the final version of my bill in BUSY, and what steps should I follow?

You should follow below steps to print the final version of bill in BUSY: 
Step 1: Create desired vouhcer.
Step 2: Mention the required details.
Step 3: Then proceed for saving the vouhcer.
Step 4: After save it asks to do you want to print, press YES on it and print.

Where do I add the bank details in the Standard format of the sale in BUSY?

To add the bank details in the Standard format of the sale in BUSY below are the steps:-
Step 1: Go to the Administration menu then sub menu Configuration Afterwards click on the Invoice document printing (Standard) option.
Step 2: Then click on Sale option and Update bank details under bank details option and save the configuration.