Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
How do I troubleshoot e-invoice generation issues, such as ARN code not appearing automatically, in BUSY?
If you are facing an issue while generating E-invoice in BUSY then please check the steps :
Step 1: Open the Company
Step 2: Go to Administration Menu
Step 3: Click on Configuration Menu
Step 4: Click on Feature and Option
Step 5: Click on GST/VAT
Step 6: Make sure to enable E-invoice Required as Y and then check in GSP configuration a Valid GSP has been mention i.e Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 7: For validate Both GSP, click on Validate button shown in the right side of the GSP and save the configuration Then,
Step 8: Go to the Transaction Menu
Step 9: Click on Sale voucher
Step 10: Click on List option and get List of all sale voucher then open the voucher in which you are facing an issue regarding E-invoice
Step 11: Make sure your neccessary details mentioned in voucher
Step 12: When saving a voucher in the Transport Detail window, Make sure the field of To Place and Pincode has been filled then proceed with the generation of an E-invoice
How do I generate and manage e-invoices in BUSY?
If you want to configure for automatic generation of E-invoice from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called "E-Invoice Required".
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e invoice, such as sales, sales return, etc. Then, select the voucher series and click on Voucher Configuration.
Step 7: Here, you will see options of Input Transport Details, "Generate E-Invoice After Saving" , set Y to enable that. Now your BUSY is ready to generate E-Invoice Automatically.
How can we configure for automatic generation of E-Invoice in BUSY?
If you want to configure for automatic generation of E-invoice from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called "E-Invoice Required".
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate eway bill and e invoice, such as Sales, Sales Return, etc. Then, select the voucher series and click on Voucher Configuration.
Step 7: Here, you will see options of Input Transport Details, Generate "E-Invoice After Saving, set Y to enable that. Now your BUSY is ready to generate E-Invoice Automatically.
Errors configuring E-Invoice in BUSY. What might be causing this?
Kindly share the exact erros which you are facing right now, Further can follow below steps which may helps you in generation of E-Invoice correctly:
Note: Your BLS must be activate.
Step 1: Go in administration and select configuration.
Step 2: Then select feature/options and click on GST/VAT.
Step 3: Then ensure that you have enable the option of E-Invoice and done the GSP configuration correctly.
Step 4: Validate the GSP ID which can be webtel electrosoft pvt. ltd and pinnacle finserv advisors private limited.
Step 5: Save and go back.
Step 6: Under configuration select voucher series configuration.
Step 7: Then click on relevant voucher and series.
Step 8: Select voucher configuration option and ensure enablement of E-Invoice generation after saving and input transport details option.
Step 9: Save it and create desired voucher.
Step 10: Mention deatils correctly as in party master specify address and station ,pincode in given option.
Step 11: Then define the transport window details correctly.
Step 12: Save it and generate E-invoice, before generation check all possible errors.
Step 13: If found then correct it and generate.
What should I do when BUSY shows "invoice not generated" or similar errors?
There are some given instructions when BUSY shows ''invoice not generated'' or similar errors:
Step 1: Go in adminstration and select configuration.
Step 2: Then select features/options.
Step 3: Click on GST/VAT.
Step 4: Check in E invoice configuration window station and pincode has been defined or not.
Step 5: Then click on GSP configuration and validate it.
Step 6: If not validate then again create another GSP ID through Eway bill portal.
Step 7: Go in transaction and generate invoice.
Step 8: Validate party GSTN and click on update back and quit save it.
Step 9: Go in item master, press ALT+M in tax category check relevant type belongs to your HSN code as goods/service.
Step 10: Check billing/shipping details.
Step 11: Mention station and pincode in transport window.
Step 12: Before generation check errors in transaction.
Step 13: Also you need to check the firewall settings and exclude BUSY from anti virus.
Step 14: Check E invoice portal working or not.
If still issue persists then can call us on our 24*7 Helpline No.8282828282 or can share your query on support@busy.in
Check error logs in BUSY for troubleshooting invoice generation failures.
Follow below steps to troubleshoot invoice generation failures in BUSY:
Note: Your BLS must be activate.
Step 1: Go in administration and select configuration.
Step 2: Then select feature/options and click on GST/VAT.
Step 3: Then ensure that you have enable the option of E-Invoice and done the GSP configuration correctly.
Step 4: Validate the GSP ID which can be webtel electrosoft pvt. ltd and pinnacle finserv advisors private limited.
Step 5: Save and go back.
Step 6: Under configuration select voucher series configuration.
Step 7: Then click on relevant voucher and series.
Step 8: Select voucher configuration option and ensure enablement of E-Invoice generation after saving and input transport details option.
Step 9: Save it and create desired voucher.
Step 10: Mention deatils correctly as in party master specify address and station ,pincode in given option.
Step 11: Then define the transport window details correctly.
Step 12: Save it and generate E-invoice, before generation check all possible errors.
Step 13: If found then correct it and generate.
Step 14: Ensure you have stable internet connection.
Further can share concern on support@busy.in
What all mandatory fields and information need to be captured in BUSY for generating compliant E-Invoices?
The details you need to enter correctly when generating e-invoices and e-way bills in BUSY, You need to Follow with the following steps .
Step 1. The company GSTIN should be correct.
Step 2. The location where the goods will be sent from should be accurate.
Step 3. The company pincode should be accurate.
Step 4. The name and GSTIN of the receiving party should be correct.
Step 5. The party address should have at least 3 characters.
Step 6. The invoice number should not be too long, no more than 16 digits.
Step 7. The date on the invoice should be current, not older than 7 days.
Step 8. The type of tax mentioned on the invoice should be appropriate for the state.
Step 9. The name of the item being sold should have at least 3 characters, and its HSN should be checked.
Step 10. You must include either the name of the transport service or its ID, or the vehicle number for shipping.
Step 11. The shipping location and its pin code are necessary to include.
What details do I need to enter correctly when generating e-invoices and e-way bills in BUSY?
The details you need to enter correctly when generating e-invoices and e-way bills in BUSY, You need to Follow with the following steps .
Step 1. The company GSTIN should be correct.
Step 2. The location where the goods will be sent from should be accurate.
Step 3. The company pincode should be accurate.
Step 4. The name and GSTIN of the receiving party should be correct.
Step 5. The party address should have at least 3 characters.
Step 6. The invoice number should not be too long, no more than 16 digits.
Step 7. The date on the invoice should be current, not older than 7 days.
Step 8. The type of tax mentioned on the invoice should be appropriate for the state.
Step 9. The name of the item being sold should have at least 3 characters, and its HSN should be checked.
Step 10. You must include either the name of the transport service or its ID, or the vehicle number for shipping.
Step 11. The shipping location and its pin code are necessary to include.
Can I upload bills to my E invoice portal please follow these steps?
Yes, you can upload bills to E invoice portal by following these steps:
Step 1: Open your company in BUSY then Go to Administration menu and then click on Configuration tab
Step 2: Click on Features and Options button and Choose the GST/VAT Configuration option
Step 3: Now, Enable the E invoice feature then click on configuration tab
Step 4: Next,Mention From place and pin code of company in Configuration and then save it then specify the GSP server username and password in GSP configuration
Step 5: Validate the both GSP Credentials and save the configuration.
Step 6: Now again Go to administration then click on configuration
Step 7: Click on voucher series configuration and select the voucher type such as sale,sale return etc
Step 8: Select the voucher series and then click on the Voucher Configuration tab that appears on the right side..
Step 9: Select Y for Generate E invoice after saving and also enable input transport details option and save the changes
Step 10: Now open the voucher such as sale from transactions menu and you can generate the e invoice directly from BUSY.
How do I register for e invoice on BUSY if my annual turnover exceeds the limit specified by govt to generate e invoice
Find out the steps to enable e invoice In BUSY
Step 1 : Go to administration
Step 2 : Then go to Configuration
Step 3 : Then go to Features and options
Step 4 : Then go to Gstvat options
Step 5 : Then enable e invoice required option
Step 6 : Then configure from place and pin code in configuration option
Step 7 : Then log in e way bill portal
Step 8 : Then go to registeration
Step 9 : Then register for Gsp
Step 10 :Then mention otp
Step 11 :Then select gsp name
Step 12 :Then create Gsp id and gsp password
Step 13 :Then mention that gsp id and password in BUSY Gsp configuration option
Step 14 : Then go to voucher series configuration
Step 15 : Then select the voucher type for which you have to enable e invoice
Step 16 : Then select the voucher series
Step 17 : Then enable generate e invoice after saving option
