Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

Add business place and PIN code to e-invoices in BUSY. How to guide?

To add business place and PIN code to e-invoices in BUSY, you need to ensure that mention station and pincode in account master.

How to Fix "buill to location" error in e-invoice generation in BUSY ?

To remove the error of Bill to location while generating e-invoice from BUSY, you need to enter Station and Pincode in Account master.

Why is the option to print E-invoices only available for hours in BUSY?

There is a required time period of a 48-hour limit to print an E-invoice after generation, as specified in the official government notification.

2 days Prior Error showing While Making E-Invoice what should I do?

If the error show 2 days Prior Error while Making E-Invoice, you need to Generate Same using Json and check Error From Portal

How do I ensure data security for e-invoicing in BUSY?

Your data is safe when you generate the E invoice from BUSY, because it uses the government’s GSPs and not any third-party APIs.

What vouchers need to be rechecked if e-invoice has errors?

If any error occurs while generating e invoice, then you need to recheck that voucher of which e invoice you want to generate.

How do I generate E-invoices for my purchase returns?

You cannot generate e-challan for your purchase returns as per Govt. Rule, you can only generate e-invoice for sale and sale return vouchers

bill from location cannot be blank error while generating E-invoice what to do ?

If bill from location cannot be blank error showing while generating E-invoice, you need to mention from place in GST/Vat in E-invoice configuration.

Change invoice document number in BUSY after cancellation.

After Cancellation of E invoice You cannot Generate With same Document no As per Government Rules Same Document No cannot generate E invoice.

My IRN is not generating when generating e-invoice?

For Authentication Check the below details:
1. Invoice number, Date, Supplier Name
2.Adress , Contact information in Bill with GST No.
3. Item description,quantity,price and unit.