Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Do I need to separately upload an e-invoice to the GST portal if I already generated a physical invoice?
Yes, you need to upload an e-invoice to the GST portal separately even if you have already generated a physical invoice.
I am not receiving the OTP for e-invoice registration. What should I do?
If you are not receiving the OTP for einvoice generating please contact to the GST or e invoice portal support team.
What is the required format for the unit field when generating an e-invoice?
For e invoicing you need to mention UQC (Unit Quantity Code) in the unit master which is assign by the government.
Which PIN code should I use my location PIN or the destination PIN?
You should use both pincodes such as your location pincode and the destination pincode for generating an e invoice in BUSY.
Should the pin code in the export invoice be for the destination airport?
The pincode in the export invoice should be of the last destination of India, i.e, Port Address pincode you should mention.
What are the requirements for E-Invoicing under GST for businesses? Is it mandatory?
At present, all businesses with a turnover of over Rs 5 crore are mandated to generate e-invoices for all B2B transactions.
Will cancelled e-invoices in BUSY also get cancelled on GST portal?
Yes, if you cancelled an e invoice in BUSY, it will also cancelled on the e invoice portal and GST portal.
Will dispatch details automatically come on e-invoice in BUSY?
Yes, if you enter the dispatch details during voucher entry in BUSY, then will also automatically come on the e invoice.
Process to generate e-invoice for old transactions without GST.
E invoice can generate only for B2B Registered Party. who has Gst no. Without GST No we cannot Generate E invoice.
Can I modify e-invoice details from the government portal?
No you cannot modify e invoice details from the govenment portal further you
can cancell directly from BUSY within 24 hours.