Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What are the best practices to follow while generating GST e-invoices?
There are the some steps to be followed for generating e-invoice:
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the e-invoice protal or e-way bill.
Step 2: Then make sure correct entries are specified in invoice
Step 3: All details are filled in tansport detail window then enable option of e-invoice required
Step 4: Then select method to generate e-invoice and check possible erros if any
Step 5: Then proceed to generate e-invoice
E-invoice bill showing errors in BUSY. How to correct?
Please specify the error which you are facing, Otherwise while generating e-invoice in BUSY,Follow these guidelines :
1: HSN code should be validate.
2: Ensure that mention correct Unit quantity code for unit master.
3: Enter correct GSP ID's for generating e-way bill in BUSY.
4: Enter station and pincode in account master.
5: In Input transport details window, you need to mention correct transporter name and it's ID.
6: Mention correct Vehicle Number and to station and pincode also.
I am trying to generate an e-invoice but am getting an error. How can I resolve this?
To resolve invoice generation errors in BUSY, you can follow these steps:
Step1: Check if the party masters details like location and pin code are entered correctly
Step2: Ensure that the location field is filled with a minimum of 3 characters.
Step3: Also need to check the place and pin code in the transportation details of the invoice correct. Step4: Verify that the pin code entered is accurate and matches the party's actual location.
Step5: Check the supplier GST number is correct and also check on Portal.
Why isn't the auto-calculate for pincodes working when entering delivery pincodes in BUSY, and how can I enable it ?
There could be the reasons if the distance is not auto-calculate in BUSY :
1. Mention Correct GSP ID in BUSY.
2. Mention your correct from pincode in E-WAY\E-INVOICE configuration under GST\VAT.
3. Mention your correct Pincode in Company's Configuration.
4. In transport window at the time of adding voucher, click on check distance.
If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
Errors like "Party location is blank" or "UQC is blank" while generating invoice in BUSY. How to resolve?
Follow below steps to resolve the errors like party location is blank or UQC is blank while generating invoice in BUSY:
Step 1: Open relevant voucher.
Step 2: Press ALT+M in billing party master.
Step 3: Then mention station and pincode in given option.
Step 4: Save the configuration and go back
Step 5: Then for UQC press enter on invalid data found error.
Step 6: And select update UQC option.
Step 7: Mention UQC for e-invoice save and go back.
Step 8: Proceed for generation.
When trying to set up e-invoicing, I do not see the GSP configuration section. How do I access GSP configuration to enter my GSTIN?
If you are a first-time user, and want to access GSP configuration to to enter you GSTIN follow below steps:
1 : visit the e-invoice portal.
2 : Select registration menu.
3 : Click on 'e-Invoice Enablement' and Enter a particular GSTIN of the company and get the OTP verification done.
4 : Enter the annual turnover details with the related financial year and submit.
5 : Then done GSP configuration and create GSP ID of webtel electrosoft pvt. ltd and pinnacle teleservices pvt ltd.
Why am I unable to generate the E-Way Bill and get errors such as cant be blank party location?
If you are Getting error such as Party location cant be blank you can check these things:
1:Open the party's master in modify mode check location and pincode is mention or not, if not,then you will have to mention it,error will remove then generate again.
2:if still same error is showing then you will have to check in Billing shipping detail location and pincode.
3:check in transport window location and pincode mention or not.
check all those things then generate again it will generated successfully.
I am getting an error related to the GSP while generating an e invoice. How can I fix this?
If you are getting GSP error while generating an e invoice in BUSY, then you need to validate GSP ID by using these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and then you will see the option of GSP Configuration click on that.
Step 4: Click on Validate button, if issue in validation then need to create a new GSP id from portal and then mention in BUSY.
Why is the valid HSN code showing invalid when I am trying to generate the E-way bill ?
To validate an HSN code for generating an E-way bill in BUSY, follow the given steps:
Step 1: Go to Administration menu and then click on Master and select Item master.
Step 2: Add or Modify the Item master, enter the HSN code, validate the HSN code, and then save the master.
Step 3: If the modified item was mentioned in a voucher, the user needs to remove the item using shortcut key F9 and then enter it again for the changes to take effect.
How do I check if my e-invoice configuration is completed properly in BUSY?
For check e-invoice configuration please follow these steps:
1. Go in administration
2. Then Go in configuration
3. Then Go in Features/option
4. Then Go in GST/VAT and check e-invoice configuration
5. Check gsp configuration both gsp id is mention or not and id is validate or not
6. Then go in configuration then voucher series configuration
7. Then select voucher type and select series
8. Then check input Transport detail and generate e-invoice after saving yes