Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
The e-invoice generated is not correct, what should I check?
If the e invoice generated is not correct you can check below details to generate it correctly:
Step 1: Check your invoice entry for any errors or mismatch in the rates, taxes, discounts, or other charges. If you find any, correct them and regenerate your e-invoice.
Step 2: Ensure that your software will be updated to the latest version.
Step 3: Also while generating einvoice BUSY promt for check errors possible errors so ensure that it must be cleared.
Review and modify invoice details before generating the final e invoice in BUSY.
To Review and modify invoice details before generating the final e invoice in BUSY you can follow the steps.
Step 1. In voucher proceed to generate the e invoice
Step 2. Before generating You will get an window of invoice detail
Step 3. You can check the detail and ensure that it is correct or not.
Step 4. If the invoice details is not correct the you can modify the details before generating e invoice.
Duplicate IRN number on e-invoice portal for BUSY-generated invoice. How to fix?
If it shows a Duplicate IRN Number when generating an E-Invoice, follow these steps:
Step 1: Voucher numbers cannot start with zero.
Step 2: Voucher numbers cannot exceed 16 characters.
Step 3: Check the same voucher number on the portal. If it's already generated, you cannot generate it with the same invoice number.
Step 4: If the issue is not resolved it is recommended to contact the support of the e-invoice portal for further assistance.
Blank UQC field in e-invoice generation in BUSY. How to fix?
Follow below steps to fix the blank UQC field error in e-invoice generation in BUSY:
Step 1: Open relevant voucher.
Step 2: Then save it and click on generate E-Invoice.
Step 3: Check below configuration.
Step 4: Then click on check possible erros.
Step 5: Press enter on invalid data enrty.
Step 6: Then a window will appear, click on update UQC.
Step 7: Then mention the UQC for E-Invoice.
Step 8: Save and genreate.
I'm getting and pincode blank error when trying to generate an e-invoice in BUSY. What should I do?How do I change the billing address for an e invoice in BUSY?
If you are getting pin code blank error while generating e invoice in BUSY you just need to mention pin code in party master and transport window in voucher where ever it is blank
And find out the steps to change the billing address for and e invoice in BUSY
Step 1: Open the voucher then through voucher detail option open transport window
Step 2 : Then change pin code and state as per your requirement
I am getting an authentication error when trying to generate an e-invoice. How can I fix this?
To resolve the authentication error when trying to generate an e-invoice you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.
Why is the GST number not getting validated when I try to generate an e-invoice in BUSY?
To validate the GST number for generating an e-invoice in BUSY, follow these steps:
Step 1: Visit the e-invoice portal.
Step 2: Click on the registration menu.
Step 3: Select 'e-Invoice Enablement.'
Step 4: Enter the specific GSTIN of the company and complete OTP verification.
Step 5: Provide annual turnover details for the relevant financial year and submit the information.
Step 6: Now you can configure E-invoice in BUSY.
I am getting an authentication error while generating VVP loan invoices. How do I resolve this?
To resolve the authentication error when trying to generate an e-invoice you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.
I am getting errors while generating e-invoices for a particular party. How can I resolve this?
Kindly specify the exact error which you are facing right now, further can follow below steps which may helps you to resolve the issue:
Step 1: Go in desired party master.
Step 2: Then specify the GSTN correct.
Step 3: Click on validate GSTN online.
Step 4: Then select update back and quit.
Step 5: Ensure that station and pincode must be define in given option.
Step 6: Save configuration and proceed for e-invoice generation.
Why is the E-invoicing option not appearing in the credit note voucher type after saving Voucher?
If the E invoicing option is showing after saving credit note voucher , you can follow the steps mentioned below:-
Step 1: Go to Administration
Step 2: Click on Configuration
Step 3: Select Voucher series configuration tab
Step 4: Click on Credit note then select Series for same
Step 5: Select Y for Generate E invoice after saving
Step 6: Save the configuration and check by generate e invoice for Credit note voucher.