Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

I am unable to find the GSP configuration settings for e invoice in BUSY. Can you please guide me where it is located?

You can follow the steps for GSP configuration settings option. 
Step 1. Go to administration click
Step 2. Configuration Click
Step 3. Features or options click
Step 4. Gst/vat tab click
Step 5. Yes The option e invoice required and configure it save it.
Step 6. Now you will get the option of gsp configuration.
Step 7. Now you can configure gsp configuration.

The unit of measurement (UQC) field shows an error during e-invoice generation in BUSY. What should I fill in this field?

To set the UQC in unit master, follow these steps . 
Step 1. Go to Administration then click on Masters
Step 2. Then click on Unit and now click on modify.
Step 3. Then select the unit which you want to define the UQC.
Step 4. Then specify the UQC for E-way bill and E-invoice and GST E-returns separately then click on save button to save the changes.

The discount amount is not getting reflected properly in the invoices generated from BUSY. How to resolve this?

You follow below steps to resolve the issue of discount amount is not getting reflected properly in the invoices generated from BUSY:
Step 1: Take backup of your data.
Step 2: Open relevant voucher.
Step 3: Press ALT+M in discount bill sundry check tagging.
Step 4: Ensure that if you have applied discount before tax then in Bill sundry master accounting in Sale/Purchase has to be N and specify account.

Can I still use a cancelled e-invoice number for my records?

No, you cannot use a cancelled e-invoice number for your records. Once an e-invoice is cancelled, it cannot be reused or modified. 
- But you can save as cancellation records of invoice you can mention it on cancelled voucher narration in BUSY
- or If you want to re-use document number/ bill number of cancelled e-invoice then you use for B2C invoice as can't generate e-invoice again on same document number.

Why cant I generate E invoice when my customer is from outside india

E invoice is applicable only in india so while you are generating export invoice 
In the transport detail option in place of supply should be the last port location
from where the material are shipping and pincode should be same of the location
and in party master the station of party should be mentioned and pincode should be
999999 and in party master type of dealer should be unregister

Where can I set Amount after which E-Way bill will be applicable?


To set Amount for E-Way you can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and option and select GST VAT.
Step 3: Now click on the configuration of E way bill required option and specify the amount in the field of Amount after whicch E-Way bill is Applicable.
Note: You can specify amount for Central and local both B2B and B2C

What details are required to generate invoice for transportation/vehicles in BUSY?

To generate an invoice for transportation/vehicles in BUSY, the following details are required:
Step 1. Party details: Name and address of the party for whom the invoice is being generated.
Step 2. Vehicle details: Vehicle number and other relevant information.
Step 3. Transportation details: Mode of transportation, distance traveled, and other relevant information.
Step 4. Goods details: Description of the goods being transported.
Step 5. GST details: GST rate and other applicable tax details.

My e-invoice shows incorrect GST number. How do I modify it?

If your E-invoice shows inccorect GST number you cannot modify once generated
If you want to modify your e- invoice you need to cancel the e-invoice and again generate with the updated details
After cancellation of E-invoice update GST no. in invoice and create a new E-invoice
If you want to change the party's GST number change from party master
If you want to change the comapny GST number change from GST/VAT

Address details issue of party in e-invoice generation. Correct details?

There can be several reasons that there is address error is showing. 
1. Ensure that address should be mentioned in party master.
2. Make sure that Station and pincode should be mentioned in party master.
3. Also ensure that if you are maintaining billing shipping then the address of shipping is mentioned properly.
4. Ensure that the place and pincode is mentioned in trasnport window.

What are the different e-invoicing reports available in BUSY?

In BUSY, E invoice audit report available in which you can check the invoices whose E invoice is not generated.
To check the E invoice Audit report, folow these steps:
Step 1: Go to Transaction section then click on GST misc. Utilities menu.
Step 2: Now, Select the E way bill & E invoice management then click on E invoice Audit report.
Step 3: Specify the date range and can view the report.