Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Why cant I generate E invoice when my customer is from outside india
E invoice is applicable only in india so while you are generating export invoice
In the transport detail option in place of supply should be the last port location
from where the material are shipping and pincode should be same of the location
and in party master the station of party should be mentioned and pincode should be
999999 and in party master type of dealer should be unregister
Where can I set Amount after which E-Way bill will be applicable?
To set Amount for E-Way you can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and option and select GST VAT.
Step 3: Now click on the configuration of E way bill required option and specify the amount in the field of Amount after whicch E-Way bill is Applicable.
Note: You can specify amount for Central and local both B2B and B2C
What details are required to generate invoice for transportation/vehicles in BUSY?
To generate an invoice for transportation/vehicles in BUSY, the following details are required:
Step 1. Party details: Name and address of the party for whom the invoice is being generated.
Step 2. Vehicle details: Vehicle number and other relevant information.
Step 3. Transportation details: Mode of transportation, distance traveled, and other relevant information.
Step 4. Goods details: Description of the goods being transported.
Step 5. GST details: GST rate and other applicable tax details.
My e-invoice shows incorrect GST number. How do I modify it?
If your E-invoice shows inccorect GST number you cannot modify once generated
If you want to modify your e- invoice you need to cancel the e-invoice and again generate with the updated details
After cancellation of E-invoice update GST no. in invoice and create a new E-invoice
If you want to change the party's GST number change from party master
If you want to change the comapny GST number change from GST/VAT
Address details issue of party in e-invoice generation. Correct details?
There can be several reasons that there is address error is showing.
1. Ensure that address should be mentioned in party master.
2. Make sure that Station and pincode should be mentioned in party master.
3. Also ensure that if you are maintaining billing shipping then the address of shipping is mentioned properly.
4. Ensure that the place and pincode is mentioned in trasnport window.
What are the different e-invoicing reports available in BUSY?
In BUSY, E invoice audit report available in which you can check the invoices whose E invoice is not generated.
To check the E invoice Audit report, folow these steps:
Step 1: Go to Transaction section then click on GST misc. Utilities menu.
Step 2: Now, Select the E way bill & E invoice management then click on E invoice Audit report.
Step 3: Specify the date range and can view the report.
How do I retrieve a forgotten password or username on the E-Invoice portal?
To retrieve a forgotten password or username on the E-Invoice portal, you can follow some steps and these are
Step 1: Open E-Invoice portal and use the Forget Password option while login on the portal.
Step 2: Enter your GSTIN and capcha then enter the registered mobile no . for OTP
Step 3: Now verify the OTP that you received on registered mobile no and verify and enter your new password.
What is the process for generating an e-invoice manually in BUSY?
If you wants to create manual E-invoice then you can generate JSON file in BUSY and then upload on E-invoice. Please follow below mention steps for generation of JSON file
Step 1:- Transaction Tab
Step 2:- Sales Invoice
Step 3:- Add, enter party and item details
On generate E-invoice option select JSON file option select path for saving file and then upload JSON file on E-Invoice portal
Where in the BUSY can I configure settings for einvoicing
To locate configuration of E-invoice from in Accounting Software, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called "E-Invoice Required".
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Why is my e-invoice generation failing with UQC error?
If you are facing UQC error during e invoice generation in BUSY, it means you have mention the UQC ( Unit Quantity Code) in the unit master. So you need to update it in unit master by following these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Unit then click on Modify. Now, select your unit and mention UQC for e invoice then save changes.