Frequently Asked Questions

E invoice is applicable only in india so while you are generating export invoice 
In the transport detail option in place of supply should be the last port location 
from where the material are shipping and pincode should be same of the location 
and in party master the station of party should be mentioned and pincode should be 
999999 and in party master type of dealer should be unregister

To set Amount for E-Way you can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and option and select GST VAT.
Step 3: Now click on the configuration of E way bill required option and specify the amount in the field of Amount after whicch E-Way bill is Applicable.
Note: You can specify amount for Central and local both B2B and B2C

To generate an invoice for transportation/vehicles in BUSY, the following details are required:
Step 1. Party details: Name and address of the party for whom the invoice is being generated.
Step 2. Vehicle details: Vehicle number and other relevant information.
Step 3. Transportation details: Mode of transportation, distance traveled, and other relevant information.
Step 4. Goods details: Description of the goods being transported.
Step 5. GST details: GST rate and other applicable tax details.

If your E-invoice shows inccorect GST number you cannot modify once generated
If you want to modify your e- invoice you need to cancel the e-invoice and again generate with the updated details
After cancellation of E-invoice update GST no. in invoice and create a new E-invoice
If you want to change the party's GST number change from party master 
If you want to change the comapny GST number change from GST/VAT

There can be several reasons that there is address error is showing. 
 1. Ensure that address should be mentioned in party master. 
 2. Make sure that Station and pincode should be mentioned in party master. 
 3. Also ensure that if you are maintaining billing shipping then the address of shipping is mentioned properly. 
 4. Ensure that the place and pincode is mentioned in trasnport window.

In BUSY, E invoice audit report available in which you can check the invoices whose E invoice is not generated.
To check the E invoice Audit report, folow these steps:
Step 1: Go to Transaction section then click on GST misc. Utilities menu.
Step 2: Now, Select the E way bill & E invoice management then click on E invoice Audit report.
Step 3: Specify the date range and can view the report.

The E-invoice required option is displaying in red and is not allowing you to change it in the transport details window in BUSY. To resolve this issue, you can follow these steps:
 1: When you are conducting B2C transactions, the E-invoice required option will appear in red.
 2: If you are a sub-user, you should contact the main user to remove the restriction from the E-Invoice applicability option.

If your turnover is more then 5 crore and you are generating a invoice against a registered businesses (B2B) in that scenario its mandatory to generate E-invoice 
If you want to change the username for the E-waybill portal follow these steps:
Step 1:Go to e-waybill portal 
Step 2:Then go to login tab and click on forgot credentials option 
Step 3:Then you can change the username for the E-waybill portal

To fix the issue of BUSY not asking whether you want to generate an e-invoice when creating new invoices, Follow these steps to resolve it : 
 Step 1: Go to Administration menu. 
 Step 2: Then click on configuration and then select voucher series configuration. 
 Step 3: Select voucher type and series and then enable generate e-invoice after saving. 
 Step 4: Then save it successfully.

For generate E-invoice only for specific voucher please follow these steps:
1. Go in Transactions then Go in gst misc utilities
2. Then Go in E-way bill and E-invoice management
3. Then Go in Generate/print E-invoice and then choose automatic
4. Then choose voucher type, voucher series, date
5. Then choose Exclude voucher already having e-invoice acknowledgement number
6. Then click on load list and select specific voucher 
7. Then Click on generate E-invoice