Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
The discount amount is not getting reflected properly in the invoices generated from BUSY. How to resolve this?
You follow below steps to resolve the issue of discount amount is not getting reflected properly in the invoices generated from BUSY:
Step 1: Take backup of your data.
Step 2: Open relevant voucher.
Step 3: Press ALT+M in discount bill sundry check tagging.
Step 4: Ensure that if you have applied discount before tax then in Bill sundry master accounting in Sale/Purchase has to be N and specify account.
What steps can I take to resolve an error about address line while creating the E-invoice?
You should follow below steps to correct the error about address line 2 while creating the invoice:
Step 1: First select edit company option in Company section.
Step 2: Go in billing party master and define the address again in 2 lines.
Step 3: Save the changes and check by creating invoice.
For further you can contact us on 8282828282 also can share concern on support@busy.in
I am unable to generate einvoice for my bills. What could be the reason for this?
To prevent the issues of e invoice generation you can check these configuration.
1. Check all details in party master like gstin, address, Station and pincode are mentioned correctly.
2. Ensure e invoice configuration in gst/vat tab is correct
3. Make sure that the hsn code and tax category is correct mentioned.
4. IF you are maintaining billing shipping then check all details are correct mentioned.
What should I do if I encounter an error with the GST number during e-invoice generation?
To avoid getting an error of GST number during e-invoice generation, you should verify the GST number of the party in the party master and make sure it is correct and active. You can also check the GST number on the e-invoice portal and see if the details are available. If not, you can use the option to update from the common portal and then try generating the e-invoice again.
Why is entering vehicle number and transporter details mandatory for generating e-invoices in BUSY? Can I not select "self" as the transport mode?
If you want to know vehicle number and transporter details mandatory for generating e-invoices in BUSY & Want "self" as the transport mode Follow these Steps:
1.For Generating Einvoice Transport Details Not mandatory.
2.If you Want To create "Self". In transport Window Click on Add new.
3.Then in Transporter name Write Self & Save.
4.In Transport window Only to enter Station & Pincode.
5.For Eway bill Transport Details Mandatory.
Why am I unable to add station details for the buyer while generating e-invoice in BUSY,It is showing an error?
If you are generating an e-invoice in BUSY Accounitng Software,and its showing an error related to party's station you can check these things:
Step 1:Station should be mentioned in party's master.
Step 2:Pincode also should mentioned in party's master.
Step 3:Check location in Billing Shipping window,
Step 3:In Transport Detail window location and pincode should be mentioned.
After that you can generate an e invoice,it will be genrated successfully.
The software is showing "Bill to party location" error while generating e-invoice. What could be the reason for this?
If the error shows that the 'Bill To Party Location' field is blank when you try to create an E-invoice, follow these steps.
Step 1. Enter the station and pincode in the Account Master.
Step 2. Next, verify the station and pincode in the Transport Window.
Step 3. Ensure that you have entered the required details in both fields and then proceed with generating the E-invoice.
How can I check if my BUSY is linked properly with your servers for e-invoicing and other features?
To verify if E invoicing is correctly linked with the GSP server in BUSY, follow these steps:
Step 1: Go to Administration section and click on Configuration tab
Step 2: Select the Features and Options menu and Choose the GST/VAT Configuration option
Step 3: Now, click on GSP configuration tab and Validate both GSP Credentials. If the GSP credentials validate successfully then the E invoicing is correctly configure with specified gsp server.
I am unable to generate e invoice HSN code error showing. How can I resolve this?
To resolve this hsn error issue you can follow the steps.
Step 1. Place cusror on item and press alt + m Then item master will open
Step 2. Now validate the hsn
Step 3. If it is not validate then Mention the correct hsn
Step 4. After mention the correct hsn save the item master.
Step 5. Now try to generate e invoice.
I configured the E-Invoice feature but am still getting errors. How to resolve them?
Please specify the error which you are facing while generating e-invoice, otherwise you can follow these guidelines to generate e-invoice successfully :
1: Mention correct GST number n account master and it should be active.
2: Specify the Station and pincode in Account master.
3: Specify the correct GSP ID's for e-invoice configuration in BUSY.
4: Ensure that internet should be statble and with good speed.