Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Why is entering vehicle number and transporter details mandatory for generating e-invoices in BUSY? Can I not select "self" as the transport mode?
If you want to know vehicle number and transporter details mandatory for generating e-invoices in BUSY & Want "self" as the transport mode Follow these Steps:
1.For Generating Einvoice Transport Details Not mandatory.
2.If you Want To create "Self". In transport Window Click on Add new.
3.Then in Transporter name Write Self & Save.
4.In Transport window Only to enter Station & Pincode.
5.For Eway bill Transport Details Mandatory.
Why am I unable to add station details for the buyer while generating e-invoice in BUSY,It is showing an error?
If you are generating an e-invoice in BUSY Accounitng Software,and its showing an error related to party's station you can check these things:
Step 1:Station should be mentioned in party's master.
Step 2:Pincode also should mentioned in party's master.
Step 3:Check location in Billing Shipping window,
Step 3:In Transport Detail window location and pincode should be mentioned.
After that you can generate an e invoice,it will be genrated successfully.
The software is showing "Bill to party location" error while generating e-invoice. What could be the reason for this?
If the error shows that the 'Bill To Party Location' field is blank when you try to create an E-invoice, follow these steps.
Step 1. Enter the station and pincode in the Account Master.
Step 2. Next, verify the station and pincode in the Transport Window.
Step 3. Ensure that you have entered the required details in both fields and then proceed with generating the E-invoice.
How can I check if my BUSY is linked properly with your servers for e-invoicing and other features?
To verify if E invoicing is correctly linked with the GSP server in BUSY, follow these steps:
Step 1: Go to Administration section and click on Configuration tab
Step 2: Select the Features and Options menu and Choose the GST/VAT Configuration option
Step 3: Now, click on GSP configuration tab and Validate both GSP Credentials. If the GSP credentials validate successfully then the E invoicing is correctly configure with specified gsp server.
I am unable to generate e invoice HSN code error showing. How can I resolve this?
To resolve this hsn error issue you can follow the steps.
Step 1. Place cusror on item and press alt + m Then item master will open
Step 2. Now validate the hsn
Step 3. If it is not validate then Mention the correct hsn
Step 4. After mention the correct hsn save the item master.
Step 5. Now try to generate e invoice.
I configured the E-Invoice feature but am still getting errors. How to resolve them?
Please specify the error which you are facing while generating e-invoice, otherwise you can follow these guidelines to generate e-invoice successfully :
1: Mention correct GST number n account master and it should be active.
2: Specify the Station and pincode in Account master.
3: Specify the correct GSP ID's for e-invoice configuration in BUSY.
4: Ensure that internet should be statble and with good speed.
I want to generate e-invoices for only specific vouchers. Is there a way to do it?
For generate E-invoice only for specific voucher please follow these steps:
1. Go in Transactions then Go in gst misc utilities
2. Then Go in E-way bill and E-invoice management
3. Then Go in Generate/print E-invoice and then choose automatic
4. Then choose voucher type, voucher series, date
5. Then choose Exclude voucher already having e-invoice acknowledgement number
6. Then click on load list and select specific voucher
7. Then Click on generate E-invoice
Why is the party location details not reflecting in the E-Invoice generated through BUSY? Where do I need to enter these details?
The E-invoice required option is displaying in red and is not allowing you to change it in the transport details window in BUSY. To resolve this issue, you can follow these steps:
1: When you are conducting B2C transactions, the E-invoice required option will appear in red.
2: If you are a sub-user, you should contact the main user to remove the restriction from the E-Invoice applicability option.
Is it mandatory to generate E-Invoices for all transactions?How can I change the username for the E-Way bill portal?
If your turnover is more then 5 crore and you are generating a invoice against a registered businesses (B2B) in that scenario its mandatory to generate E-invoice
If you want to change the username for the E-waybill portal follow these steps:
Step 1:Go to e-waybill portal
Step 2:Then go to login tab and click on forgot credentials option
Step 3:Then you can change the username for the E-waybill portal
BUSY is not asking me whether I want to generate e-invoice when creating new invoices. How to fix this?
To fix the issue of BUSY not asking whether you want to generate an e-invoice when creating new invoices, Follow these steps to resolve it :
Step 1: Go to Administration menu.
Step 2: Then click on configuration and then select voucher series configuration.
Step 3: Select voucher type and series and then enable generate e-invoice after saving.
Step 4: Then save it successfully.