Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
The station/location is not getting captured in the e-invoice. How can I enter or select the correct station/location for invoice generation?
If the station and pincode is not being captured in the e-invoice, follow these steps:
Step 1. Mention the station name and pincode in the Account/Party Master.
Step 2. Add the station name and pincode in the Transport Window when saving the invoice.
Step 3. Verify the station and pincode settings in the E-invoice Configuration where you have enabled the e-invoice feature.
I am getting UQC errors while generating e-invoices. What is the reason and how can I fix this?
To fix the error of unit quantity code you can follow the steps.
Step 1. Click on that uqc error
Step 2. Then and window will appear Click on update unit quantity code
Step 3. Now mention UQC for e invoice.
Step 4. Save the configuration.
Step 5. Now press escape to go back.
Step 6. Now you can proceed to generate e invoice.
The e-invoices I create in BUSY are not being sent to the customer/government portal. What should I do?
You should follow below steps if your e invoices not sent to the customer/government portal.
Step 1: Check party details correctly.
Step 2: IRN should be generated on fresh voucher number as portal does not allow to create E-Invoice on cancelled voucher number.
Step 3: Voucher details must be correct.
Step 4: Check if the e-invoice was properly generated in BUSY.
I am unable to generate or upload invoices from BUSY to the GST portal. What could be the issue and how can I resolve it?
if Getting Error While Generating Einvoice Check Flowing Step
Step : 1 in Account Master Check Billing Party Address party Station and Pincode
Step : 2 Check Transport Detailes Mension Pincode and station feeding or Not
Step : 3 Check Generate E Invoice After Saving Option Enable or not form Voucher Serise Configuration
Step : 4 Go to Compant Edit Company and fill proper Company address
I am getting an error while generating e-invoices in BUSY. What could be the reason and how can I resolve it?
if Getting Error While Generating Einvoice Check Flowing Step
Step : 1 in Account Master Check Billing Party Address party Station and Pincode
Step : 2 Check Transport Detailes Mension Pincode and station feeding or Not
Step : 3 Check Generate E Invoice After Saving Option Enable or not form Voucher Serise Configuration
Step : 4 Go to Compant Edit Company and fill proper Company address
Why does the government portal show my GST number as active, while the e-invoice portal shows it as invalid?
To correct the issue of Invalid GST number on e-invoice portal , You may follow below steps:
Step 1: Go in https://einvoice1.gst.gov.in/
Step 2: Then click on registration option.
Step 3: Select E-Invoice enablement.
Step 4: Then specify your GSTIN and given captcha.
Step 5: Click on go.
If still issue persists then kindly contact on E-Invoice portal.
Why does the system say "Invalid BB" after clicking "Generate" for e-invoice in BUSY, and how to fix it?
As per government guideliness you can create E-Invoice for only B2B transaction, Further check below instruction to genereate B2B invoice successfully:
1: Go in billing party master.
2: Check that you have mentioned correct GSTN by click on validate GSTN.
3: Check that GSTN on GST portal.
If still not resolved then told party to contact on E-Invoice portal helpline.
What are the benefits of generating e-invoice for BB transactions in BUSY? Can you explain?
Here are the benefits of generating E-invoices directly from BUSY.
1. BUSY users can generate E-invoices automatically from BUSY.
2. If you generated E-invoices from BUSY then your all invoices auto populated in GSTR-1 B2B section.
3. NO need to go portal to print E-invoices.
4. Users can generate E-invoices on single click within BUSY no need to enter the all details in portal.
What is the process to accept or reject e-invoice generation when saving a voucher?
Accept or reject E-invoice genration when saving a voucher please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Sales , Select series and then click on Voucher Configration
Step 5:- Enable Generate E-invoice after saving
When you create E-invoice and then a window ask for generate E-invoice Yes or No
Are there any specific report for E-invoice in BUSY?How can I view that?
You can also print E-way bill of multiple invoices in bulk, please follow the below steps:
To view the report of E- invoice in BUSY follow the below mentioned steps:
Step 1: Go to Transaction menu
Step 2: Click on GST misc. utilities
Step 3: Click on E-way bill management then click on generate/print E-invoice
Step 4: Select Automatic then select voucher type sale/purchase etc.