Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice print
How to extract bill formats like IRN, E-Way bill number etc. in BUSY?
When you enabled the E-way bill and E-invoice feature in BUSY they automatically start printing for QR code of E-invoice enable from Invoice/document Printing option
Steps to save or export the e-invoice PDF in BUSY.
When you enabled the E-way bill and E-invoice feature in BUSY they automatically start printing for QR code of E-invoice enable from Invoice/document Printing option
I want to customize my e-invoice template. What options do I have for editing the layout?
E Invoice Template is fixed we have no option to Customize E invoice Template but
in BUSY we have option to set tax invoice Customization
The QR code on my E-Invoice is appearing at the bottom. How can I customize the invoice to move the QR code to the top?
The QR code appears at the bottom of the E-Invoice print as standardized by government rules, and it cannot be customized in BUSY.
I am not able to add or modify item details in the generated e-invoice. It is locked. What can be done to edit item descriptions in e-invoice?
once Generate einvoice as per gst portal we have no option to
modify einvoice either cancel same bill and issue new bill
I entered the party location details but they are not getting reflected in the invoice. What is the right way to add party details?
to reflect the party location in invoice you need to mention the station in party master and also mention the address
Do I need to use a separate voucher series in BUSY for e-invoice or can I use my existing sales voucher series?
No, need to use a seperate voucher series in BUSY for E invoice , you can your existing sales voucher series
For how long can I print or view the e-invoice on the portal after generating it through BUSY?
As per the Govt. policy, invoices generated through BUSY and portal cannot be printed or viewed after 2 days of generation.
In the e-invoice, the company name is not showing properly with '&' (and) symbol. What should I do to ensure special characters like '&' are displayed correctly in the e-invoice?
In e-invoice generation, special characters like '&' can't be displayed because e-invoices are not acceptable from the government portal.
Why is the receiver's signature showing on my E-invoice? How can I remove it?
The receiver's signature is showing on the E-invoice because it is a standard template and cannot be removed.