Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice print

FAQs

What are the troubleshooting steps for resolving issues with BUSY not generating barcodes and QR codes on invoices?

Troubleshooting steps for resolving issues with BUSY not generating barcodes and QR codes on invoices.
Step 1. Ensure that E-invoices are generated directly from BUSY.
Step 2. In the standard format, make sure to enable the printing of IRN numbers, Acknowledged Numbers, dates, and QR codes.
Step 3. In...

I need the invoice and available to have the same document number and be bundled together. Currently they are generating separately. What should I do to combine them?

The invoice and available to have the same document number and be bundled together, you need to follow the below steps:
First Confirm whats it's format Standard or design.
If its standard format, This can be done by going to the settings menu with the below steps:
Step 1: Go...

Why is the invoice PDF not automatically attaching to the available PDF when they are generated? I want them bundled together, not separate.

The invoice PDF not automatically attaching to the available PDF when they are generated, you need to follow the below steps:
First Confirm whats it's format Standard or design.
If its standard format, This can be done by going to the settings menu with the below steps:
Step 1: Go...

I am unable to generate the invoice and available together in one PDF file. How can I configure BUSY to do this?

To generate the invoice and E invoice available together in one PDF file, you need to follow the below steps:
First Confirm whats it's format Standard or design.
If its standard format, This can be done by going to the settings menu with the below steps:
Step 1: Go to...

How can I check if an invoice has been generated in BUSY?

To confirm if an e invoice has been generated in BUSY, follow these steps:
For this, we have two options:
First Option:
Step 1: Open the specific sale invoice voucher for which you want to check e invoice generation.
Step 2: Access the Transport option by clicking on Voucher Details....

I need help understanding the e-invoicing configuration process on BUSY. What are the requirements and steps involved?

To understand the e invoicing configuration process on BUSY you require to follow the steps 
Step1 Go To Administration menu and click on configuration
Step2 click on features option and go to GST VAT
Step3 make Y on E invoice required option and click on configure
Step4 put the location...

The invoice acknowledgement number is not generating at all when I print invoices. What could be the reason and how can I fix this?

To generate an invoice acknowledgement number in the sales invoice, you need to follow the below steps:
Step 1: To generate an e invoice acknowledgement number in BUSY, ensure that e invoice confirmation is done in GST or VAT.
Step 2: Also, make sure that your QR code print option...

I am trying to do e-invoicing but am unsure of the process. What are the steps I need to follow to set up e-invoicing?

To generate E invoice from BUSY you need to follow the steps
Step1 Go To Administration menu and click on configuration
Step2 click on features option and go to GST VAT
Step3 make Y on E invoice required option and click on configure
Step4 put the location of your company...

I want to view generated invoices in BUSY but I cannot find the option. What should I do?

To view generated invoices in BUSY, follow these steps:
For this we have two options:
First Option:
Step 1: Open the specific sale invoice voucher for which you want to check E invoice generation.
Step 2: Access the Transport option by clicking on Voucher Details.
Step 3: In the Transport...

How can I ensure data and E-invoice sync between BUSY and the GST portal?

To ensure data and invoice sync between BUSY and the GST portal, you need to confirm the below option:
Condition 1: If an e-invoice is generated within 48 hours, then you will ensure it from both BUSY and the e-invoice portal.
If it was generated from the e-invoice portal, then...