Frequently Asked Questions

If your goods details are not showing up in the e-way bill follow the below mentuioned process: 
1. Go to Administration and then Miscelleneous data entry 
2. Click on Update HSN/SAC discription
3. Update the discription of items and resave the voucher that will reflect in eway bill

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report the generate.

Want to Know e-invoice generation mandatory for some parties but optional for others in BUSY:
 1.You Can Generate Einvoice Only for B2B Parties Cannot Generate for B2C.
 2.You Cannot Set Einvoice Generation Party-wise.
 3.After Saving the voucher it asked for generation & Its Your Choice for Generation.

Steps for Edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

There is no such time period specified by eway bill portal for generating eway bill after creating invoice. So you have to self assess according to when you are going to dispatch your goods to counter party then you have to generate eway bill respectively in BUSY.

To access the dispatch details and shipment address section in BUSY , you need to select the 'Bill From & Dispatch From' option in the Transaction Type while generating the e-way bill. This will allow you to enter the required details for the dispatch and shipment address.

It is recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher as invoice is uploaded on e-waybill portal

E-waybill is generated in case of movement of goods from one place to another as applicable by government and provisions as per e-waybill portal and for unregistered customer,e-waybill can be generated if applicable as per e-waybill portal provsions
Note:For more information for applicablity of e-waybill,you refer to portal

The details that are verified while generating an E-Way bill that can cause an error include the supplier's GSTIN, the recipient's GSTIN, the invoice number, the invoice date, the total invoice value, the HSN code, the quantity, the taxable value, the tax rates, and the transporter details.

If your company name appears on the e way bill is as the same you have mentioned in the BUSY. So if it is showing wrong then you need to correct it by going to Edit company menu.
Note: Take backup of your data before making any changes.