Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What is the process for setting up billing for E-way in BUSY? Do I need to create a new ID?
Yes, to set up billing for e-way in BUSY, you need to create a new GSP ID and password on the E-Way bill portal. This new GSP username and password then need to be entered in the GST configuration settings in BUSY to allow E-way bill generation.
Why is the software not allowing me to save an invoice with the consignee pin code I entered?
Steps for edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.
How can I delete a duplicate entry in BUSY after generating an E-Invoice and E-way bill from BUSY?
To delete a duplicate entry in BUSY after generating an E-Invoice and E-way bill from BUSY,take backup of your compan and select the duplicate voucher on which E-Invoice and E-way bill did not generate and press shortcut key F8 and click on Yes Option to delete voucher.
I keep getting error messages when trying to configure E waybill. What should I check on my end?
If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report then generate.
How soon after invoice generation do I need to create the e-way bill?
There is no such time period specified by eway bill portal for generating eway bill after creating invoice. So you have to self assess according to when you are going to dispatch your goods to counter party then you have to generate eway bill respectively in BUSY.
How do I access the dispatch details and shipment address section in BUSY?
To access the dispatch details and shipment address section in BUSY , you need to select the 'Bill From & Dispatch From' option in the Transaction Type while generating the e-way bill. This will allow you to enter the required details for the dispatch and shipment address.
Can I edit the pincode or state details after generating the ebay bill?
It is recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher as invoice is uploaded on e-waybill portal
Can I generate an e-way bill without the GSTIN of the transporter?
E-waybill is generated in case of movement of goods from one place to another as applicable by government and provisions as per e-waybill portal and for unregistered customer,e-waybill can be generated if applicable as per e-waybill portal provsions
Note:For more information for applicablity of e-waybill,you refer to portal
What details are verified while generating E-Way bill that can cause error?
The details that are verified while generating an E-Way bill that can cause an error include the supplier's GSTIN, the recipient's GSTIN, the invoice number, the invoice date, the total invoice value, the HSN code, the quantity, the taxable value, the tax rates, and the transporter details.
Why is the wrong company name appearing in my e-way bills?
If your company name appears on the e way bill is as the same you have mentioned in the BUSY. So if it is showing wrong then you need to correct it by going to Edit company menu.
Note: Take backup of your data before making any changes.