Frequently Asked Questions

To create E-Invoices in BUSY as you are getting an errors that operation time out during E-invoice generation, you can check after sometime and you can check E-Invoice portal that is working fine or not.Even can create JSON from BUSY for E-Invoice and upload on E-Invoice Portal.

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report the generate.

Eway bill are generated with the same amount which you had mentioned in your voucher. So in order to correct this you have to check the transaction amount, item entries and correct it accordingly.
Further you have to generate new invoice and cancel the earlier eway bill generated.

If you don't tag your invoices or make mistakes in the tagging process, you may face issues in claiming input credit for those invoices. It is important to accurately tag your invoices to ensure proper GST filing and avoid any potential penalties or discrepancies in your returns.

If there are errors in the product details or dates on the e-way bill, the bill may not be generated or may be considered invalid. It is important to ensure that the product details and dates are entered correctly to avoid any issues with the e-way bill.

If your goods details are not showing up in the e-way bill follow the below mentuioned process: 
1. Go to Administration and then Miscelleneous data entry 
2. Click on Update HSN/SAC discription
3. Update the discription of items and resave the voucher that will reflect in eway bill

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report the generate.

Want to Know e-invoice generation mandatory for some parties but optional for others in BUSY:
 1.You Can Generate Einvoice Only for B2B Parties Cannot Generate for B2C.
 2.You Cannot Set Einvoice Generation Party-wise.
 3.After Saving the voucher it asked for generation & Its Your Choice for Generation.

Steps for Edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

In BUSY you can directly generate E way bil because you had changed only login pasword not gsp Password. 
E Way bill generate through GSP ID. If still facing then create new id of GSP and mention in gsp configuration then proceed for E way bill generation.