Frequently Asked Questions

Steps for edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report then generate.

To make changes to the GSTN number or rate in generated E-Way bills, you will need to edit the respective fields in the software where the E-Way bill is being generated. Simply update the GSTN number or rate to the correct information and regenerate the E-Way bill.

To find the option of GSP configuration in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can mention the GSP user id and password.

If your E-way bill is not getting generated due to pincode distance issue to solve it follow this process
1. Go to Transport window and in distance field enter 0 
2. Go to Party master and in distance field enter 0 
It will auto calculate distance in BUSY

To create E-Invoices in BUSY as you are getting an errors that operation time out during E-invoice generation, you can check after sometime and you can check E-Invoice portal that is working fine or not.Even can create JSON from BUSY for E-Invoice and upload on E-Invoice Portal.

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report the generate.

Eway bill are generated with the same amount which you had mentioned in your voucher. So in order to correct this you have to check the transaction amount, item entries and correct it accordingly.
Further you have to generate new invoice and cancel the earlier eway bill generated.

If you don't tag your invoices or make mistakes in the tagging process, you may face issues in claiming input credit for those invoices. It is important to accurately tag your invoices to ensure proper GST filing and avoid any potential penalties or discrepancies in your returns.

If there are errors in the product details or dates on the e-way bill, the bill may not be generated or may be considered invalid. It is important to ensure that the product details and dates are entered correctly to avoid any issues with the e-way bill.