Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I create E-Invoices in BUSY when I am getting errors that operation time out?
To create E-Invoices in BUSY as you are getting an errors that operation time out during E-invoice generation, you can check after sometime and you can check E-Invoice portal that is working fine or not.Even can create JSON from BUSY for E-Invoice and upload on E-Invoice Portal.
I get an error that says "Eway bill could not be generated". How to fix this?
If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report the generate.
The eway bill totals/amounts are incorrect. What could be the reason and how to correct it?
Eway bill are generated with the same amount which you had mentioned in your voucher. So in order to correct this you have to check the transaction amount, item entries and correct it accordingly.
Further you have to generate new invoice and cancel the earlier eway bill generated.
What happens if I don't tag my invoices or make mistakes in the tagging process?
If you don't tag your invoices or make mistakes in the tagging process, you may face issues in claiming input credit for those invoices. It is important to accurately tag your invoices to ensure proper GST filing and avoid any potential penalties or discrepancies in your returns.
What happens if there are errors in product details or dates on the e-way bill?
If there are errors in the product details or dates on the e-way bill, the bill may not be generated or may be considered invalid. It is important to ensure that the product details and dates are entered correctly to avoid any issues with the e-way bill.
My goods details are not showing up in the e-way bill. What could be wrong?
If your goods details are not showing up in the e-way bill follow the below mentuioned process:
1. Go to Administration and then Miscelleneous data entry
2. Click on Update HSN/SAC discription
3. Update the discription of items and resave the voucher that will reflect in eway bill
I made a bill but e-way bill is not coming. How can I regenerate it?
If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report the generate.
Why is e-invoice generation mandatory for some parties but optional for others in BUSY?
Want to Know e-invoice generation mandatory for some parties but optional for others in BUSY:
1.You Can Generate Einvoice Only for B2B Parties Cannot Generate for B2C.
2.You Cannot Set Einvoice Generation Party-wise.
3.After Saving the voucher it asked for generation & Its Your Choice for Generation.
How can I edit the consigned pin code if it is invalid or incorrect?
Steps for Edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.
I changed my portal password recently, and now am unable to log in or generate bills. What should I do?
In BUSY you can directly generate E way bil because you had changed only login pasword not gsp Password.
E Way bill generate through GSP ID. If still facing then create new id of GSP and mention in gsp configuration then proceed for E way bill generation.