Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Can I edit the pincode or state details after generating the ebay bill?

It is recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher as invoice is uploaded on e-waybill portal

Can I generate an e-way bill without the GSTIN of the transporter?

E-waybill is generated in case of movement of goods from one place to another as applicable by government and provisions as per e-waybill portal and for unregistered customer,e-waybill can be generated if applicable as per e-waybill portal provsions
Note:For more information for applicablity of e-waybill,you refer to portal

What details are verified while generating E-Way bill that can cause error?

The details that are verified while generating an E-Way bill that can cause an error include the supplier's GSTIN, the recipient's GSTIN, the invoice number, the invoice date, the total invoice value, the HSN code, the quantity, the taxable value, the tax rates, and the transporter details.

I changed my portal password recently, and now am unable to log in or generate bills. What should I do?

In BUSY you can directly generate E way bil because you had changed only login pasword not gsp Password. 
E Way bill generate through GSP ID. If still facing then create new id of GSP and mention in gsp configuration then proceed for E way bill generation.

What is the process for setting up billing for E-way in BUSY? Do I need to create a new ID?

Yes, to set up billing for e-way in BUSY, you need to create a new GSP ID and password on the E-Way bill portal. This new GSP username and password then need to be entered in the GST configuration settings in BUSY to allow E-way bill generation.

Do I need to generate e-way bills for stock transfers between my own firms/warehouses?How does BUSY handle taxes on stock transfers between my firms?

Yes, If the stock transfer meet the E way bill condition then you need to generate E way bill for stock tranfer between own firm and warehouse.
In BUSY, you cannot apply taxes in stock transfer voucher but you can display deemed tax in E way Bill.

I want to generate an invoice for BC transactions. However, the system only allows BB invoices. What should I do?

In the BUSY, invoices can only be generated for B2B (business to business) transactions, not for B2C (business to consumer) transactions. If you need to generate an invoice for B2C transactions, you will need to use a different system or method outside of the BUSY software.

I cancelled an e-way bill, but the e-invoice was not cancelled automatically. How do I cancel the linked e-invoice?

It is possible that the e-invoice may have been generated through the portal without being generated directly from the BUSY software, which is why the option to cancel the e-invoice is not showing,so in that case you need cancel e invoice from portal not from BUSY.

When will the e-invoicing requirement come into effect? Do I need to start generating e-invoices from a particular date?

E-invoice feature enabled in certain conditions measuer, kindly measuer under those conditions below : 
Step1 : A GST registered persons turnover of previous financial exceeded Rs.20 crore.
Step2 : Starting August 1, businesses within turnover of Rs 5 crore or more, mandatorily for e-invoicing.

The GSTIN number seems correct but I am still getting error while generating eway bill. What should I check?

If the GSTIN number seems correct but you are getting error while generating eway bill you need to verify yours and customer GSTIN number that it s active or suspended on gst portal and eway bill portal.
Also you have to verify the Transporter GSTIN if mentioned.