Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What happens if procurement details on the invoice don't match those provided during e-way bill generation?
If the procurement details on the invoice do not match those provided during e-way bill generation, it may result in errors or discrepancies in the e-way bill. It is important to ensure that the procurement details are accurate and consistent to avoid any issues during transportation.
I did not receive the OTP to my registered mobile number. What should I do now?
If you did not receive OTP on you mobile to verify your account in Ewaybill portal, you can check the mobile number mentioned is correct. You can also check your network connection if issue in connectivity. You can find OTP on you registered mail ID also.
When will the e-invoice feature be enabled for companies with Rs - crores turnover in BUSY?
E-invoice feature enabled in certain conditions measuer, kindly measuer under those conditions below :
Step1 : A GST registered persons turnover of previous financial exceeded Rs.20 crore.
Step2 : Starting August 1, businesses within turnover of Rs 5 crore or more, mandatorily for e-invoicing.
My e-way bill expired before delivery. What do I do now?
If your e-way bill has expired before delivery, you will need to generate a new e-way bill with the updated details and validity period. Make sure to enter the correct information and ensure that the new e-way bill is valid for the duration of the delivery.
Modify buyer and place of supply in e-way bill before finalizing.
For Modify Buyer and place of supply you need to open your Invoice in modify mode:
Step 1: Click on Party then select party which is your buyer.
Step 2: Click on Billing Shipping Details mention details of Address place of supply and save.
Where are the e-way bill and e-invoice settings located in BUSY?
To locate e way bill and e invoice settings in BUSY, you can follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Here you can configure for E way Bill and E Invoice.
What happens if I submit multiple invoices with same GR number?
If you submit multiple invoices with the same GR number, it may cause confusion and potential errors in the system. It is important to ensure that each invoice has a unique GR number to maintain accurate records and avoid any issues with the invoicing process.
Are there any prerequisites to generate eBay bills in BUSY?
Yes, there are some prerequisites in BUSY before start creating E-way bill.
1. BUSY model should be Standard or Enterprise
2. BLS should be active
3. GSP Id and Password should be created and entered in BUSY
4. E-way bill configuration should be done
What are the documents required to be carried during the transportation of goods with an e-way bill in BUSY?
The Documents required to carry for verification during trasit are E way Bill copy , Invoice or Bill of supply and transporter copy if goods are transported by a transporter.
Further, You can consult for same with a tax professional or refer to official government guidelines.
I already had Eway bill set up before. Why do I need to create a new GSP again.
You need to create new GSP ID in order to generate eway bill because there could be a reason that your previous GSP id encounter some error to ensure the error free generation of eway bills from BUSY you need to generate new GSP ID.