Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Is there a log or report I can use to track all e-way bill generated or not?
Yes, in BUSY, you can use the e-way bill audit report to track all invoices on which e-way is not generated or you can refer our generate/print e-way report of e-way bill management report, this report provides details of all invoices and their e-way details.
What is the E-Way Bill portal and how do I access it?How do I create an ID on the E-Way Bill portal?
Step to create ID:
Step 1 : Visit e-way bill portal
Step 2 : Click on registration
Step 3 : Select e-way bill registration
Step 4 : Fill details
Step 5 : Verification and OTP
Step 6 : Create user and password
Step 7 : Login to portal
Step 8 : Complete profile
My E-Way bill expired but the shipment is delayed. How do I extend the E-Way bill validity period in BUSY?
In BUSY, there is no provision to extend the validity period of an expired E-Way bill. The only option is to cancel the bill within 24 hours of generation and regenerate it. However, since the initial bill has already expired, cancellation is not possible now.
My auto generated e-way bill got cancelled. How to avoid cancellation of e-way bills in BUSY?
To avoid cancellation of e-way bills in BUSY, make sure to enter the correct details while generating the e-way bill. Double-check the information before submitting it. Additionally, ensure that there are no errors or discrepancies in the invoice or voucher linked to the e-way bill.
How can I find my login ID for the e-way bill portal if I forgot it?
If forgot login ID of E-Way bill:
Step 1 : LOgin the Portal
Step 2 : Click on forgot login id
Step 3 : Enter register mobile number
Step 4 : Enter captcha
Step 5 : Submit request
Step 6 : Recieve OTP
Step 7 : Enter OTP and retrive ID
I want to know the different invoice generation options available in BUSY. Can you explain?
In BUSY, there are different invoice generation options available. You can generate invoices manually or automatically. The software also allows you to customize invoice templates and add your company logo and details. Additionally, you can email invoices directly from the software and view historical invoices.
What are the documents needed for verification if e-way bill is checked during transit?
The Documents required to carry for verification during trasit are E way Bill copy , Invoice or Bill of supply and transporter copy if goods are transported by a transporter.
Further, You can consult for same with a tax professional or refer to official government guidelines.
Are there any training videos or materials available for generating e-way bills using BUSY?
Yes, there are training videos available for generating E-way bill in BUSY
1. You can visit our Youtube channel BUSY for E-way bill configuration
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1
I lost my e-way bill that was generated. How can I retrieve it?
To see generated ewaybill, follow the below step:
Step 1: Open the voucher for which you want to see ewaybill
Step 2: Resave the voucher and prompt will show for print ewaybill
Step 3: mention yes in prompt and pdf will show for the ewaybill.
How do i generate OTP for login e-way bill portal in BUSY ?
You can log in to the e-way bill portal using the Chrome browser on your system, and there is no requirement to send an OTP for portal login. However, in BUSY, there is currently no alternative method available for logging into the e-way bill portal.