Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
My shipment is going to a SEZ unit. Is E-Way bill required?
Yes, an e-way bill is required for shipment going to a SEZ.
For SEZ bill You need to create a new Sale Type for SEZ and select in that voucher
and create the voucher and then generate the E=way bill
Our GSTIN has been cancelled. How can I still generate e-way bills?
If your GSTIN has been cancelled, you will not be able to generate e-way bills as the GSTIN is required for the process. You will need to reactivate or update your GSTIN in order to generate e-way bills again.
I need to generate an E-Way bill for a sale I made previously. If I generate the bill now, will it show today's date instead of the actual transaction date? How can I generate a backdated E-Way bill?
E-way bill generation date can not be change if you generate the E-way bill of previously generated bill the date on E-way bill will be current dtae .There is no any provision to change the e-way bill generation date.
My E-Way bill is not getting generated for the full invoice amount. Why is that happening and how can I fix it?
E-way bill is not getting generaed for the full invoice amount, reason is mentioned below:
1. If in item master the option Skip from GST portal is enabled
2. If in E-way bill configuration selected Taxable Amount instead of Bill Amount
My vendor's GST is blocked. How can I proceed with e-way bill generation in such a case?
If your vendor's GST is blocked, you will not be able to proceed with e-way bill generation. In such a case, you should contact the consignor and the E-Way bill portal helpline to get the vendor's GST number activated.
What do I do if an e-way bill is generated twice on the same document number?
No it is not possible to generate E-waybill twice on the same document number
If still you want to generate E-waybill again on the same document number you need to cancel old E-waybill,only after that you can generate new E-waybill
What information do I need to provide in Section A and B of the E-way bill?
In Section A of the E-way bill, you need to provide information such as the name, address, and GSTIN of the supplier (seller). In Section B, you need to provide the name, address, and GSTIN of the recipient (buyer).
I am not able to edit or regenerate an expired e-way bill. How can I regenerate it?
Once an e-way bill has expired, it cannot be edited or regenerated. The only option is to cancel the expired e-way bill within 24 hours of its generation and then generate a new one with the correct details.
I am unable to see some options like UQC code in the E-Invoice. What should I do?
If you wants mention UQC in BUSY,you need to follow these steps:
Step 1:Go to Administration menu,
Step 2:Click Masters,
Step 3:Click on Unit,
Step 4:Add your unit master,Here you can mention UQC for GST return,E invoice,Eway Bill.
How do I modify the GST percentage for a particular item or service in the e-invoice?
Once an invoice has been converted into an e-invoice, no modifications can be made to that voucher as per govt. regulations
Further, you need to cancel the invoice then create the another one and then generate e-invoice