Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I configure an automatic e way bill in BUSY?
To configure an automatic E way Bill in BUSY, follow these steps:
Step 1: Open BUSY Accounting software and go to Administration.
Step 2: Click on Configuration and then select Features and Option then click on GST/VAT tab.
Step 3: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 4: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from e way bill portal and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e way, such as sales, sales return, etc.
Step 7: Then, select the voucher series and click on Voucher Configuration.
Step 8: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 9: Now when create voucher can generate automatic e way bill in BUSY.
Do I need to enable e-way bill separately if e-invoice is already enabled? Or will it work automatically?
Yes you need to enable e way bill separately if e invoice is alreadey enabled please
follow the given steps to enable eway bill
Step 1: Go to administration menu then configuration then feature options.
Step 2: Then GST VAT option then look for E way bill required option turn it to Y
Step 3: Then E way bill configuration window will open here you will specify your
place of business in the field of from place and their pincode then threshold
limit in the field of amount after which e way bill is applicable B2B B2C then
then turn y to e way bill required for local transaction then click on Ok button
and save the configuration.
Step 4: Then Go to administration menu then configuration then voucher series
configuration then select vocuher type in which you want to enable
then series then voucher configuraion.
Step 5: Then look for generate e way bill after saving option turn it to Y.
Step 6: Now while saving voucher you will have option of e way bill required in
transport details just like e invoice.
How to enable E-Way Bill generation in BUSY?
To configure E way bill in BUSY,you can follow given steps:
Step 1:Open Google chrome on your system.
Step 2:Open Eway Bill site and login.
Step 3:After login you will see an option registration.Click on it,and then click on for GSP,then click Add new option,select GSP as webtel or pinacale mention suffix with minimun length of 3 character,then create a password with one special character,gsp will be created.
Step 4:Then Open the BUSY accounitng software on your system.
Step 5:Open the selected company.
Step 6:Go to Administration menu,
Step 7:select Configuration,
Step 8:select Features and option
Step 9:click GST/VAT Tab,
Step 10:Enable E-Way Bill Required
Step 11:Click configuration and mention location and pincode and save.
Step 12:Then click GSP configuration and Please paste the GSP ID and password here, you have just created on the portal.after that save this window.
Step 13:Go Administration then configuration then voucher series configuration, click on sales ans select series,click voucehr configuration HERE is a option is Generate e way bill After saving, specify Y then transport window should also Y,Now you are able to generate e way bill from your BUSY accounitng software automatically.
How do I generate E way bills from BUSY? What are the prerequisites?
To generate an E way bill from BUSY, you can follow these steps:
Step 1: First you need to enable eway bill option for invoices by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select voucher type such as sales, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Input Transport Details and Generate E way bill After Saving then save.
Step 5: Now, go to Transaction menu and select the voucher as required.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
To generate an E way bill in BUSY, you need to have the following prerequisites: GSP Id & Password mentioned in BUSY, Transporter, Vehicle no. , Document no. etc.
How can I enable automatic e way bill in BUSY?
To enable automatic E way Bill in BUSY, follow these steps:
Step 1: Open BUSY Accounting software and go to Administration.
Step 2: Click on Configuration and then select Features and Option then click on GST/VAT tab.
Step 3: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 4: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from e way bill portal and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e way, such as sales, sales return, etc.
Step 7: Then, select the voucher series and click on Voucher Configuration.
Step 8: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 9: Now when create voucher can generate automatic e way bill.
Connect to e-invoice API in BUSY, follow which steps?
To connect to einvoice api in BUSY follow the steps
Step1 Go to administration menu and click on configuration then click to feature
options
Step2 click on GST VAT option and enable required E invoice option and configure
your location and pincode
Step3 create a GSP ID and password through Ewaybill or Einvoice portal
Step4 Click on GSP configuration Under GST VAT optionand select the GSP which
you have created from portal
Step5 mention the GSP user ID and password on the specific GSP Field and validate then press OK and save
Step6 Go to administration menu and click to configuration then click on voucher
series configuration then select sale voucher type and its series and click to voucher
configuration and enable Input transport details option and Generate einvoice after saving option and save
Step7 then create voucher as usual from BUSY and after saving when the transport details box will open enable Einvoice there and save
Step8 click on yes to generate einvoice on einvoice generation option
Step9 Remove the errors and generate Einvoice
Unable to generate invoice due to errors related to HSN code digits in BUSY. Correct configuration?
If unable to generate invoice due to errors related to HSN code digits in BUSY,you need to validate HSN code for this you need follow below steps:
Option 1: Validate HSN Codes for Multiple Items
Go to Transactions.
Select GST Misc. Utilities.
Choose Validate HSN Online.
Click on Validate HSN Code for Multiple HSN Code.
Select all items or specific items you want to validate.
Click Load Data to load the item list.
Check the items you've loaded.
Click Validate Online.
Review the validation status for E-way bill portal, E-invoice portal, and GST portal, along with descriptions.
Option 2: Validate HSN Codes for Individual Items
Go to Administration.
Under Masters, select Item.
Choose Modify and select the item you want to validate.
Look for the HSN Validate option.
Click on it to validate the HSN code for the selected item.
Ensure that for turnovers above 5 crore, you use a 6-digit HSN code.
These steps will help you validate HSN codes in BUSY and you will generate invoice without errors.
How do I configure the settings for E way bill generation from BUSY?
If you want to configure for automatic generation of E way Bill from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Open your company in BUSY, then go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required
Step 4: Set Y to turn it on and mention your place and pincode.
Step 5: Then enter GSP user id and password in GSP Configuration tab and save.
Step 6: Now, go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Purchase etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way Bill After Saving, set Y to enable that.
Now your BUSY is ready to generate E-way Bill Automatically.
Why does the E-Way bill generation fail due to authentication issues?
There could be various reasons behind authentication failures while generating an E-Way bill:
If the E-Way bill generation fail and error message show related to authentication follow the below steps:
Solution 1:
Step :1 Incorrect login credentials: Providing incorrect or outdated login credentials, such as username or password, can lead to authentication failures.Create new GSP USER ID from e-way bill portal. To create a GSP login e-way portal click on registration→ Select for GSP mention OTP and Verify. In BUSY GSP to be created for Webtel electrosoft Private Limited and Pinnacle Finserv Advisor Private Limited,
Step :2 Mention GSP credentials in e-way bill configuration(Administration→ Configuration→ Features and option→ GST/VAT)
Solution 2:
Technical issues: Temporary issues, server problems, or network connectivity issues can disrupt the authentication process, leading to failed attempts.Attempt to generate the E-Way bill again after making the necessary alteration of GSP Services or if it is temporary issue from portal it will auto correct after some time.
Note : If the issue persists, reach out to the technical support team or helpline provided by the E-Way bill software/service provider. They can assist you in troubleshooting the problem and provide specific solutions.
Why am I unable to select my GSP ID in BUSY? How do I configure the default GSP?
To configure gsp in BUSY you can follow the steps.
Step 1. Open BUSY software
Step 2. Open Company
Step 3. Go to administration menu click
Step 4. Configuration click
Step 5. Features or options click
Step 6. Gst/Vat click
Step 7. Enable e invoice
Step 8. Fill place and pincode
Step 9. Click on configuration
Step 10. Fill gsp user id and password
To create gsp user id you can follow the steps.
Step 1. Login e way portal.
Step 2. In registration click
Step 3. Click on gsp
Step 4. Then sent otp and verify it to proceed
Step 5. Select add new
Step 6. Select webtel electrosoft private limited or pinnacle finserv advisors private limited you can create both gsp id.
Step 7. After selecting id fill suffix then create password.
Step 8. Save configuration.
Your gsp user id has been created.
Step 9. Now you can fill gsp user id and password in BUSY Software.
Step 10. Then save the configuration.
