Frequently Asked Questions

BUSY generates an e-way bill number for each e-way bill that you create. This number is displayed on the invoice and the e-way bill print. You can also check the e way bill no in the Transport details window.

There are no such documentation required for generation of e-way bill in BUSY
Further, it is necessary to enable the automatic generation feature for e-way bills, configure it with the GSP IDs, and then proceed to generate automatic e-way bills.

To fill transport details for e-way bills in BUSY, you need to go to the transport window and enter the necessary information such as transport name and transport bill number. These details are mandatory for generating the e-way bill.

E-invoice credentials and GSP credentials in BUSY are different. E-invoice credentials are used to generate e-invoices and e-way bills, while GSP credentials are used to connect BUSY with the government portal for accessing and validating these invoices and bills.

To Pick dispatch details from a different materials center in BUSY Follow these steps:
 While Generating Invoice in Trsanport window take Transaction type Bill to Ship to. 
 Option yes for pick from address in material center option .

The speed at which BUSY can resolve email / eway bill issues may vary depending upon the complexity of the issue and availability of agents. It is best to contact customer support for more accurate estimate of resolution time.

In BUSY, there are multiple transaction types available for E way bill genertaion, including Regular transaction, Bill to ship to transaction, Bill from dispatch from transaction, and a combination of Bill to ship to with Bill from dispatch from.

You can troubleshoot the invalid login credentials error when generating E-Way Bill printouts by verifying that your login credentials are correct and up-to-date. If they are correct, try resetting your password or contacting customer support for further assistance.

Please specify the particular error your facing after changing the configuration because we don not have any idea that which configuration change by your dealer 
If you specify the error then may help you in generating E-way bill

To generate e-Way bills without the error of entering EWB number, you need to update the UQC and enter the location details.
 Then, select the option to generate the invoice and check for any possible errors before proceeding.